Let me start by saying, Golden Rule Plumbing represents, honesty, integrity, company reputation, and they care about their profession & people. Let me thank Ruben for his great conversation, answering all of my questions and going above and beyond with customer service. The small extra things that they do, are the things that separate this company from others; I would highly recommend them as a Plumbing provider if you are ever in need. Thank you read more

Ruben provided excellent service stay to finish. He communicated clearly, had great pricing, and did great work the same day.

Golden Rule Plumbing came out last minute in December when my water heater gave out. They were efficient and professional then. They texted me a few days ago to remind me about my 6 month flush service, which was completed this afternoon free of charge. Awesome family owned company, reliable, punctual and well priced. I would highly recommend them for all water heater and plumbing needs! read more

5 stars ! Very Professional , on time, courteous. Fair pricing and actually was cheaper than competitors in estimate. I already know with plumbing things can come up during your installation. I can only appreciate being let known of what you need and not just a "fix"He communicates it was along the way and things were done the right way Thank you Golden Rule Plumbing ! read more

Golden Rule Plumbing - Install Water heater , compression tank, recirculating pump - Plumbing Near Me

What a pleasant experience from beginning to end. I am so thankful to have found Golden Rule Plumbing. Ruben does quality work and he went above and beyond to help me with other issues I had ran into while he was on-site. Their prices are fair and the clean work speaks for itself. I've had too many people come through doing shoddy work and Ruben is not one of them. Thank you Golden Rule Plumbing! I truly appreciate the help. read more

Golden Rule Plumbing - Pressure reducing valve - Plumbing Near Me

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Last year, we purchased two new air conditioning systems through one of the large, well-known HVAC companies in town. As part of that purchase, we were entitled to biannual inspections, including a full home plumbing inspection. Our home is about 15 years old, so we understand that some preventative maintenance and updates are to be expected. After receiving their plumbing report and estimate, the pricing seemed extremely high and the scope of work felt excessive. That's when we decided to get a second opinion and called Ruben at Golden Rule Plumbing, a locally owned company. Ruben came out and performed the same full inspection. As it turns out, we didn't need nearly half of what the larger company recommended -- and interestingly, there were a couple of legitimate issues they completely missed. Ruben: Replaced our water heater under warranty Replaced all angle stops/supply lines throughout the house at my request Installed new pop-up assemblies Completely replaced two shower valves He was punctual, professional, clean, and thorough. The work was done correctly and efficiently, and everything was explained clearly along the way. It's refreshing to find someone honest, dependable, and focused on doing the job right rather than upselling unnecessary work. I would absolutely recommend Ruben at Golden Rule Plumbing to anyone looking for a trustworthy plumber. read more

I bought a new build home with a tankless water heater, a Rinnai 180i unit, and from day one the hot water delay was brutal. Every morning I had to wait about three minutes for hot water to reach the shower. The kitchen sink took around two and a half minutes, and when guests stayed in the guest room, they were also waiting close to three minutes for hot water. It was incredibly annoying and not what you expect in a new home. I reached out to Ruben at Golden Rule Plumbing to see if there was a way to speed things up. He explained that the common solution most plumbers offer in Las Vegas is installing a dedicated recirculation line, which would have cost somewhere in the $6,000-$8,000 range. Instead of just pushing that option, Ruben and Lacey took the time to do real research with me. We worked through alternatives together, and I was happy to be the guinea pig for a different solution. Ruben ended up installing a high-end recirculation pump that did not require a dedicated recirculation line. The result has been incredible. I now have hot water throughout the house in about 10 seconds or less, for a fraction of the cost of a full recirculation line install. Their customer service was outstanding. They didn't rush, didn't cut corners, and made sure everything was tested and working multiple times before wrapping up. They showed up on time, were clean and professional, and genuinely cared about getting the solution right. Very happy with the service. Five stars without hesitation. read more

Golden Rule Plumbing - Instant Hot Water with Recirculation Pump. Total Game Changer. - Plumbing Near Me

I highly recommend Golden Rule plumbing. We had to reroute a gas line for our new range, and Ruben was out to our house the next day with an estimate for the job, Ruben, the owner is a great communicator, and his team completed the job in record time and even installed the range for us. Don't waste your time and money going to someone less reputable. These professionals will take care of all your plumbing needs and the Quality and skills of craftsmanship will amaze you! Thanks, Ruben! read more

Honestly the easiest company to deal with. I used the project request on Yelp and they got back to me within 10 minutes. They looked at the details and provided a quote for me right after. Absolutely the best price around. They got me on the schedule the very next day. Rueben let me know when he was one the way and when he got here he was extremely professional and detailed oriented. I would absolutely used them again if I could ever need plumbing work again. He will be the first call I make without a doubt. read more

Golden Rule Plumbing - After - Plumbing Near Me

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Ruben and his team are great! Easy to communicate with, friendly and I like how they explain what they are doing, so that I understand what going on. Showed up on time too! I highly recommend them! read more

Ruben came to my house ar 730pm on a Friday night because of a leak in my ceiling. He was thorough and provided professional friendly service. He did not see the problem that the other plumber said was the problem. He actually diagnosed it to be HVAC and not plumbing (which made sense as he explained it and showed pictures). He sealed the hole, gave a referral for the HVAC and did not charge ua for the visit. Still tipped for time and gas. If you are looking for an honest and knowledgeable plumber, Ruben is the one to choose. Small business self owner operated. read more

Highly professional and able to come on short notice. Very knowledgeable and helpful while also extremely affordable. Would highly recommend if you have any plumbing issues. We recently had a tankless water heater installed (took only 1 day) and an ice maker installed underneath. Also recently needed a toilet unclogged, came in one day and got the clog out with having to remove the toilet but replaced with a clean install and put back together like new. Again was extremely professional and reasonable with price. read more

Rueben is a talented plumber and great person to work with. He shows up on time and does professional work. Excellent company to work with, and I would only use them for my plumbing in the future. read more

Golden Rule Plumbing - Pressure Relief Valve - Plumbing Near Me

Another excellent job from Ruben at Golden Rule plumbing. Ruben recently replaced my broken faucet in my shower and he did a great job, so when my tired water heater needed replacing I knew exactly who to call for my water heater replacement. I talked to Lacey and Ruben at Golden Rule plumbing and they helped me get a new water heater installed. Lacey and Ruben really cares about their customers and it shows. Ruben contacted me the day of the install and let me know he was on his way, he showed up exactly on time and did a very efficient install. Ruben showed me how to operate the new water heater and showed me the finished work and the work was done properly and you can tell that Ruben takes pride in his work. My water heater is now installed properly and it is working perfectly. It's very comforting to know that I have Lacey and Ruben at Golden Rule plumbing on my team for all of my plumbing projects. I highly recommend Golden Rule plumbing for any and all of your plumbing needs. read more

We had a leak via AC vent in master bedroom closet. From the get go, Ruben was the first to contact us, he was prompt to every appointment, educated us every step of the way, supply line in bathroom above closet was leaking, so far he even referred us to a great restoration company as well, that part isn't finished yet hence why I mentioned so far . Just good peeps. If you're looking for a good plumber and wanna help a small business and not those big name companies, look no further read more

We had noticed that the toilet in our guest bathroom seemed to have some kind of a leak inside the tank so that it would keep running for a few seconds at a time. On a Friday afternoon, I submitted a plumber request on Yelp and Ruben at Golden Rule Plumbing contacted me almost immediately. His scheduler said they could come out the very next afternoon, but I rescheduled for Monday afternoon to accommodate our own availability. On Monday morning, they phoned to say Ruben had finished another job earlier than expected and could arrive within an hour if I wanted, so I quickly agreed. When Ruben and his brother arrived, they checked inside the tank of our toilet and quickly determined that the flapper was not sealing properly, so they replaced it and flushed it a few times, which enabled them to confirm the problem was solved. Both of them were polite, friendly, and efficient. The cost of the repair was extremely reasonable, and I could not have been more pleased. I even asked for a few of their business cards so that I can hand them out to anyone I know in need of a good, honest plumber. read more

Ruben was amazing and very reasonable priced! We needed a quick change to the valve to the toilets. He came in at a much more affordable price as compared to a company that wanted to go through home owner insurance. He drove 40 minutes just to come help us and was professional and personable. read more

Have used Ruben for all our family's plumbing needs for over eight years now. He is always upfront and clear with his pricing. He always completes your project before he moves onto his next, no matter the time it takes. He is friendly, professional, and extremely knowledgeable of his craft. We don't use anyone else because they all charge in excess for simple fixes all the way up to enormous installs. Ruben is your best bet every time, all the time. read more

Just moved in to a new home and wanted to have a bidet on all bathrooms. Unfortunately, I was only able to install 2 out of 3. The last one had an unusual fitting. It was my brother-in-law who referred me to Golden Rule Plumbing and I owe him for that. Ruben reached out around 10 am and was able to squeeze me into his tight schedule. He arrived promptly and right away he had a positive attitude. He made sure that all my requests were met and he was really attentive and very respectful. Before he left, he made sure that everything is in working condition. If you need immediate help with your plumbing, don't look anywhere else and reach out to Golden Rule Plumbing and ask for Ruben. I believe the reason why it's called Golden Rule Plumbing is because their Golden Rule is to do it right the first time with the right price! read more

Golden Rule Plumbing - The toilet tank spout was directly just above the water line which makes it impossible to install a bidet. - Plumbing Near Me

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We called Ruben around 9pm worried our main sewer line was blocked. We spoke with him and his wife over the phone and he determined it wouldn't be urgent but he would come in the next day. We also live in a rural area, and loved they were willing to come out! He gave us very reasonable quotes during the phone call for each scenario he thought might come up so we were prepared. He and his wife came and were extremely friendly and professional and kind and were able to work around three wild kids and two pets We plan to hire them again for another project because of our experience. Affordable, dependable and great service. Big thanks to Golden Rule Plumbing, you won't regret hiring them! read more

This is overdue and just getting to it. Needed a water heater replacement as ours was leaking. Called on a Saturday morning and they came out the same day! Clear communication from the start and were prompt, friendly, professional and reasonably priced. Ruben was great and hustled from start to finish. Definately would use them again for any need. Thanks again Ruben and Golden Rule Plumbing ! You really do RULE!!! read more

Reuben was the first to reply to our emergency request and came out the same day. Water heater was a goner, leaked all over the garage floor. He gave us a good rate and installed a new and upgraded unit the next day. He also added us to a bi- yearly maintenance plan so that the same won't happen like it did to our only 6 year old old water heater. Thanks Golden Rule Plumbing!!! read more

Had my Manablock replaced after it started leaking at the shutoff valves. Golden Rule Plumbing was affordable, professional, and maintained excellent communication as to the status of my parts order. Definitely recommend and will use again. read more

Golden Rule Plumbing exceeded our expectations. I had a rocking toilet that other companies claimed couldn't be fixed without jackhammering through tile and concrete. Golden Rule proved them wrong by replacing the toilet flange quickly, cleanly, and without any unnecessary demolition. Their technicians were thorough, courteous, and highly professional. They took the time to explain the process and left the area cleaner than it was before they started. The pricing was fair, and the quality of work was outstanding. I would absolutely recommend Golden Rule Plumbing to anyone looking for honest, skilled professionals! read more

Awesome customer service! Always on time! Very organized! Has fixed everything I had asked him to fix! :)

A God Send! I cannot say enough about Ruben, Lacey and Darron. Their team work was top tier. I was so worried about having my hot water heater taken care of and they took care of everything with such ease. Even left it looking amazing afterwards. If you need a plumber, look no further. Everything was explained to me and made me feel confident in the whole thing. I had other quotes and declined them all, as nothing compared to theirs. They are not looking to rob you, they're genuine and want to help our community. You won't be disappointed. read more

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This business owner is refreshing for being honest, reliable and trustworthy. We were being sold the Golden Gate Bridge by all these water softener Companies. I became skeptical about them all after a horde of them attacked our new home like locus! Ruben was refreshing and 1/4 the price plus he explained why we would need a reverse osmosis system in our kitchen sink to take out any salt since my husband has high blood pressure and added salt is something he does not need. We are seniors citizens and we wanted to find a responsible price without being fleeced and we now have a plumber forever that we can trust as if he was our own son. read more

They came within 30min of calling on a Saturday. No emergency service up-charge. Price was very reasonable.

What a great service!!! What do I start with... when Ruben first came in and gave an estimate he explained what do I need to buy and when he can start. We got to talking and I said to Ruben "don't forget to get your wife flowers for international women's day (March8th). The day of installation Ruben came and started working and then his wife Lacey came in and said "your told my husband to get me flowers but these are for you" and she gave me bouquet of flowers! How sweet! I recently lost my husband and it was such a nice gesture, I still get teary eyed thinking of how sweet this was! Their service communication and fair pricing was amazing! I value clear communication and they were both on point with everything! They also picked up heavy countertop from the store I ordered from and held it till I was back from the trip. I can't express how amazing they are and cannot recommended them more! read more

Hands down the best plumber I have ever hired.. honest, affordable, good work quality and an all around good guy. If you need a good plumber, look no further! read more

Bought my home about 4 years ago, which has a fire pit in the backyard. I tried to turn it on with a key (just like the fireplace) but there was no gas. I contacted the previous owner and he did not know even though he installed it. Each year after numerous attempts to figure it out, summer came and it was not a priority. I eventually was able to pull plans from Henderson and found a natural gas pipe that went to it; however after lifting it up it was no where to be seen. When Ruben came out for a prior project, I asked him if he could look at it and he said sure. He did a diagnostic with a camera to confirm the gas lines and then started to dig at the fire pit. He found the gas lines and made all the connections lit right up. Again, just like before he did quality work for a reasonable cost. Thank you Ruben for making it work and closing out something that has been on my list for 4 years. My wife and I are super stoked to use it. read more

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Amazing service. Ruben was quick to respond and very professional. He is passionate for his craft and it shows in the quality of his work. Use this company read more

Really honest good people very affordable. Ruben and Lacey are a husband and wife team.

One thing I thought was exceptional was when we needed a plumber right away Ruben was Johnny on the spot, he answered his phone right away he was at our home maybe an hour later and explained everything to us we needed to know before making a decision. It was fixed that day! He is personable, funny, a really great guy! We are so happy our friend recommended him to us! read more

Had a solar water heater, told me they can help me, we were going with the warranty, they listen to me very friendly, I was relieved I found someone that actually listen to what was going on, long story short I wasn't approve for my water heater thru my warranty they tried their best to help me get it. Decided to continue with them we were still talking about a solar water heater at no point did we discuss about anything but a solar water heater, Told me that they had a job in pahrump and they would like to swing by. The second they hit my garage they did a complete 180 telling me it was going to be a electric water heater and I quote i will not put a solar water heater. even though that's the only water heater we had ever discussed. I was stuned by the plumbers attitude, no desire to keep the customer happy, just this is how its going to go and how would i like to pay. if this is the golden rule then am disappointed. read more