Was easy they took me to see the location of the unit. Explained dos and don'ts easily. Very nice…read moreemployees, I even won a box!! Price was more responsive than other locations.

Great place. Secure, dry, nice location. Staff always friendly and helpful! I used the moving truck…read moreseveral times. It's an added value!

This place is great for your storage needs. I've used other…read morecompanies in the past but this place has been the best by far. Andrea was a big help when I needed to upgrade to a bigger space. She advised me of all of my options and her customer service was amazing! The hours are great and the staff is friendly. I would definitely recommend this place to friends and family.

Literally DOUBLED the rent after 3 months. Then, when inquired they agreed that seemed extreme…read more "The regional manager needs to handle this...he will contact you..." NOTHING. NO RESPONSE. BEWARE!

We have rented a storage unit at this location for several years and had also done so previously…read more While clean and seemingly secure, we learned you can not trust these people for one second. After requesting a 10' X 10', and after moving from a 5' X 10' into that larger unit, I was told repeatedly that the unit was TEN BY TEN FEET. We realized over time that my unit WAS NOWHERE NEAR TEN FOOT DEEP, NOR TEN FEET WIDE. I have numerous longboard surfboards, all ranging from 9'2" to 9'6" AND THEY SIMPLY DO NOT COME CLOSE TO FITTING, EITHER DIRECTLY IN OR SIDEWAYS. (A lot of extra work to store!) My unit is/was LESS THAN 8.5 FEET DEEP AND LESS THAN 9 FEET WIDE!! They have been stealing money from us for years and if you have a unit there they are probably stealing from you too! When asked about the gross shortcomings and lies, the staff are trained to say, "It is approximately ten by ten.) IT IS NOT AN "APPROXIMATION" OF 10 X 10 FEET - IT IS BOLD-FACED THIEVERY ALONG WITH NUMEROUS LIES We have made contact with the DA's office and will implore them to force an outside or independent review and measurement of ALL UNITS, in order to determine just how many thousands of dollars have been stolen and from how many hundreds of people, month after month, year after year? We are also contacting Consumer Affairs and Consumer protection reporters at Los Angeles news stations and others. And with all the reviews we will be posting, in addition to legal action, It shouldn't be too difficult to expose them and at least curtail their sad, dishonorable conduct. When I have asked them for a smaller unit, they lie and claim they don't have any. Their staff are trained to lie and they all know of the misrepresentation and thievery. Several staff were asked if they had received huge pay increases to go along with their employers raising our rates significantly twice during a global pandemic when many suffered? They all said they had not. , On March 10, I received a call that they were going to lock us out of our unit later that day as I was late with my payment. (We had experienced fraud on several debit and checking accounts over the past year and I had misread their notice to read the 15th.) I needed documents in the unit for use over the weekend. I was in Los Angeles and it was pouring rain. They would not allow me a day or any flexibility whatsoever. So I was forced to scramble back to Oxnard and was subsequently PREVENTED FROM GETTING AT MOST OF MY PROPERTY FOR THAT ENTIRE AFTERNOON, AS IT WAS BLOCKED BY A LARGE CREW. And yet they still charged me additional payments and locked me out. The employee attempted to prevent me from taking photos to gain proof. After NOT BEING ABLE TO ACCESS MY OWN PROPERTY, I called and asked to speak to the owner. A woman lied to me several times, then claimed he had just left. She then named him as a "Mark Harmon" or "Herman" and when I asked her name she finally admitted and said that she was in fact the owner - Che Herman - pathetic!. (They mistreat so many people they attempt to hide their identity.) They ultimately charged me $220 and also cheated me out of the final day of the month. Inside the elevator someone had left a note expressing their distaste with management as well. At least I was able to have a good laugh, after all the lies and thievery. These people display a true sickness of greed, willing to cheat whomever they can in any way they can. At the very least, measure the damn unit! Contact us for more info, photos, videos, or to provide information and be involved in a potential class-action. justlaw88@gmail.com, alltruewords@yahoo.com, CRIMEWHISTLE@proton mail.com

I have been with StorHouse for about 3 years. They are very good on cleanliness, security, & love…read moretheir customer service!

We had a very positive experience storing our travel trailer at Extra Space Storage, especially…read morebecause of John's outstanding customer service. From the beginning, John was helpful, transparent, and thorough. He advised us that the parking space would be a tight fit and even sent photos so we could evaluate it before arriving. When we towed the trailer to the facility, we discovered that maneuvering into the space was more difficult than we had anticipated. A neighboring tenant's covered vehicle setup, including cemented poles, considerably narrows the approach for a longer travel trailer like ours. It took us three or four careful attempts to position the trailer without risking damage to anyone else's property or the storage garages in front of the space. Throughout the situation, John was patient, understanding, and reassuring. He made it clear that he would help us find a solution if the trailer ultimately could not fit, which gave us much-needed peace of mind. John had been completely forthcoming about the space from the start, yet he still apologized for the additional obstruction and offered us a small discount for the inconvenience. That was truly above and beyond, and we couldn't have been more grateful. Storage situations do not always go exactly as planned, but excellent service makes all the difference. John handled everything with honesty, professionalism, and genuine care, and we greatly appreciated his help.

This place is full of rats, I wasn't even in the building for longer than one month I have to throw…read moreeverything away because of the amount of excrement from rats on everything, even if it has insurance we have to personally file the claim in extreme detail and pay the dump site to throw everything away

I was very pleasantly surprised yesterday with the experience I had with Public Storage on Walker…read moreSt. in Ventura, CA. It began with the deal Public Storage offers on their website to you if you commit online to a unit. They take 15% off your monthly rent for as long as you keep the unit, if you sign up online instead of waiting until you go to the facility. It is so much easier to do it that way, besides all the money you save! After you get there and check the unit out to make sure you like it, all you have to do is initial a few spots, sign and you are all done. Irene in the front office is amazing. She is super sweet, and has every answer to any question you can come up with regarding your new storage unit. She even bypassed some of her scheduled lunch time to make sure I was completely happy, and all bases were covered. She is smart and pleasant. I feel my things will be well guarded with Irene in charge. The rates were much less than I expected, even with the purchase of mandatory insurance, which is a monthly fee of a minimum of $9.00 up to $24.00 a month depending on the value of your possessions. I think mandatory insurance is a fantastic idea, as I have been a victim of theft and vandalism at a previous storage facility in Ventura, only to find out after the crime was committed that I was not covered by any insurance, which I believed was included in the monthly fees. The unit is easily accessible and they are open every single day until 9 pm. I am very happy with my choice!

Received a surprise $65 increase in my monthly bill when autopay went through. No letter in advance…read moreletting me know of a rate increase. No email. No phone call. When I authorize an autopay, it's for the amount I EXPECT. This is an unacceptable business practice but I guess they think they can get away with it because of the high switching cost to go somewhere else. Oh and did I mention the rodent infestation? Yeah that's been fun to deal with. Mouse crap everywhere and the critters chew up your belongings as well. I strongly advise you seek a storage unit elsewhere.

I would most definitely recommend using My Self Storage Space. I had a very good experience there…read more Tamara, the manager was extremely helpful at fulfilling ALL my needs, some of which were a hair challenging,... The place is very clean and well kept. Glad I chose My Self Storage Space! I can't thank Tamara her and team enough!

For 15 years, we stored our restaurant equipment at this facility, and I must say it was always…read moreimpeccably clean, well-maintained, and highly secure. A huge thank you to Tamara, the manager, and Manny, the maintenance professional, for their kindness, professionalism, and always accommodating our needs. Truly a 5-star experience! Thank you again, Johnny Rockets Camarillo

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

We moved to Camarillo 2 years ago and ended up choosing Socal Self Storage. They have trucks…read moreavailable to use for moving which is super convenient and comes in handy. Communication and service here is amazing! They are very genuine people! We will always recommend them to friends and family.

I rented here for a couple of months and was very impressed with how beautifully it is maintained,…read moreand with the fact that there is an on-site manager, who is very efficient and quick to respond to whatever I was in need of, information or otherwise. Being able to have someone show me the space before I rented it was also a plus. Living in a world full of robots everywhere these days, it is such a pleasure to have a human being to deal with. The manager answers the phone(Eileen is fabulous!) and takes care of you in person no horrific remote call center! I personally like being able to drive up to my space, that is a plus for me as well, but they do have both inside and outside spaces. And the inside ones are very well lit and very safe. Thank you, Eilleen, and thank you SoCal self storage in Camarillo!