When I tell you that this company goes above and beyond, THIS COMPANY GOES WAYYY ABOVE AND BEYOND!…read moreI found myself in a precarious situation and needed same day service for a truck AND a storage unit and Leona and Gerlyn showed up and showed out for me! they ensured that my process was quick and seamless. Despite my unfortunate circumstances, those two ladies provided unparalleled customer CARE and professionalism all at the same time. All Storage - Anthem is a diamond in the rough. i highly recommend this amazing establishment and their amazing employees. you will thank me later - Tami aka Picachu

Awesome customer service! Talked to 3 different people and all were so helpful and kind. Returning…read moremy U-Haul was simple and quick, I even forgot to return my utility dolly and instead of being short with me they were understanding and let me return it without incident. Super recommend!

Fast response & sign up was easy! Very prompt and knowledgeable! Great service! Knowing your…read morestorage is also alarmed is feels safe!

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

Storage One off of Cactus gave amazing customer service!…read more They went above and beyond with customer service! I've been to other locations that had office hours but when you show up at 1000 it says, "will return at 1pm!" Although carts are only available during business hours, there are an ample supply of them. The facility is clean, air conditioned below 75 and well lit with motion activated lights (very helpful if you are terrible at navigating a maze!). I always know where I've been! Signage inside indicating directions their office and then another sign directing to restrooms.

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

Honestly. I think most of the negative reviews on here are not 100% authentic. Don't try to go 15…read moreminutes before closing. Their security system is intensive. You get stuck not getting out by 9 and the alarms are going to blare and the cops are going to be dispatched. You aren't going to be 'just stuck'. And rude employees? They are all super nice. Probably just don't put up with people being a-holes to them about a 15 minute window of risk lol. Anyway. The facility makes me feel so safe! I come often about 4-5 days a week to grab inventory. Cameras everywhere. Have to use a code to get anywhere. Code for gate. Code for access to interior lockers. Code for elevator that will only allow you to go to the floor of your locker. Code for restrooms. Makes me feel very safe as a little woman to be going by myself! We've needed to upgrade our locker once so far as our inventory grows. They made it super simple. And we're very helpful. It's clean. No pest problems. No smell problems. One of the best storage facilities in the valley.

I arrived at 8:44pm to pick up one item from my unit. The hours listed on Google, on their website,…read moreand ON MY LEASE clearly state, "GATE ACCESS 6am-9pm, 365 days a year." I went to the office where I was met by a rude employee, Terrance Culdesac Roberts. He denied me access and entry to my unit and to my personal items. DO NOT RENT OR STORE YOUR BELONGINGS HERE!!! They have no problem denying you access even when you arrive within the posted hours. They also increase your signed lease rental amount with no given notice and for no apparent reason. - BEWARE! Rude employees, bait and switch pricing, and run the risk of them picking and choosing when you have access to your things. DO NOT RENT HERE!!!

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

I got an amazing deal at this location. I was moving nearby and remembered that my relatives had…read moreused them before. I stopped by when they were on a lunch break, so I visited online and got a great deal. I got a 10x5 and it was just right. Enough space to store what was in my at home garage. Getting everything together was flawless, and I even showed up a day too early and they were still accommodating without any fuss. They even offered me another unit right next to the one I got at the same price if I needed it. I didn't need it, so that was great. Customer service is top notch. I will say that when you come for the first time, the manager will ask you for your phone and when you hand it to them, will go straight to Google reviews and ask if you will give them a 5 star review and check it off for you. A little aggressive for my taste, but it was warranted in my experience. If you do not agree, do not hand over your phone when he asks you this question! lol! I also like that I can access my unit with an app instead of typing in a code. It worked when I came in, but did not work when I tried to leave, so make sure you bring your code with you as a back up.

Us Storage off Annie Oakley is one of the best places I've ever rented from I have been with them…read morefor years and Keith is the best he has always help me out with anything I need he is the greatest manager of ever came across I would recommend this place highly I give it 10 Stars if I could once again thank you Keith for everything you have ALWAYS done for me. I appreciate you!!!!!

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

First of all, the staff at Blue Diamond Storage are an amazing and very heartfelt team! They're…read morevery easy to communicate with and they will respond to any questions & doubts with certainty. They always go out of their way to accommodate your needs. Angel and jesus will treat you with respect, courtesy and patience. Besides that, we did so much research and they're the most economical in town. We recommend Blue Diamond Storage to store your belongings. We highly recommend it!