Excellent service after excellent communication. Our driver, Ozzy, was super nice, a great driver, and very helpful and kind. We will use them again the next time we need a ride! read more

March 12, 2026 Once again I needed ground transportation from Walnut Creek to SFO and return. I used Golden State Transportation and again was very happy with their services. Francisco was our driver to SFO and again his safe driving, clean car and very friendly in every way. Return we had Ozzy as our driver and he also was a safe driver, clean car and very friendly and helpful with our bags. I will definitely use Golden State Transportation for my trips from Walnut Creek to SFO, should the need arise. Thank you again for job well done. read more

If I could give more stars, I would give like 10! Excellent service, superb communication. They saved our daughter's 21st birthday trip with all her friends when we had to arrange last minute transportation and got a driver within 24 hours to pick them up at 2AM. Highly, highly recommend and we will be using them again. read more

Responsive and great customer service!! Highly recommend when looking for clean, professional and timely transportation

Outstanding service from start to finish. The driver arrived early, helped with all our luggage, and got us to the airport right on time. The vehicle was spotless and very comfortable. I won't use anyone else for airport transportation. read more

Fantastic experience from start to finish. Booking was simple, the communication was clear, and the driver was professional and friendly. They tracked my flight and were ready for pickup right when I landed. It made traveling so much easier. Highly recommend this shuttle service. read more

Ozzy was fabulous. We used him to pick us up at home, with an infant and car seat, and return pick up at OAK. He was on-time, friendly, and helpful. We will definitely use Golden State again read more

Wonderful and attentive service! Just used them for a cruise pick up for my family. Igor was friendly and professional helping us with our elderly parents and loads of luggage with walkers. He made it all fit and helped us out at our home. Will definitely use them again for future trips! read more

RESPONSE: The company response is completely false and attempts to blame shift. Note that the company was apparently sold in the recent years so the 5-star reviews are not even reflective of the current owners. The complete fabrications and attempts to shift blame rather than simply acknowledging a mistake and offering a sincere apology is exactly why I will not recommend this business and this business clearly has unethical and unsavory business practices. Nobody demanded a refund from you. You offered and then rescinded a refund offer which is clearly in writing. Please stop with the lies. EDIT: As an update, I blocked this company's phone number and was subsequently contacted by someone named Russ. When I declined their request to take down my factual review which is clearly supported by the screenshots of communications, he called me unethical and threatened to have me disbarred. Apparently, he looked me up and figured out I was an attorney. This is incredulous but consistent with the interactions I have had with this company. Again, use at your own risk. You really cannot make this stuff up, it is just beyond reason. DO NOT USE THIS COMPANY. This company was highly recommended by a local moms group and I had high hopes using them for a roundtrip airport transfer from Danville to SFO for an international trip. I initially indicated on the reservation that I would be providing the car seat. When we realized we could add on a car seat for an additional charge, we decided not to bring our own car seat. I called and added the car seat to the reservation. I even had email confirmation that clearly asks that I was confirming the car seat for the ROUND TRIP transfer as set forth in the emails. Departure was fine and uneventful. Upon arriving back from our international trip, our driver informed us that his notes indicated that we said we would be bringing our own car seat. They had NO car seat for our toddler for the drive him from SFO to Danville which was not only a safety hazard but against the law. We had no other choice but to take this ride with our child and no other options for transportation. I immediately communicated with this company via text and even sent them the email that clearly states I was confirming the car seat for the round trip airport transfer that was all on one reservation. You can see where they even confirmed in writing. The company continued to state I somehow only reserved it one way because that's how the original reservation was made. Makes no sense as they sent a car seat for the departure ride. When informed, they then tried to say I only booked the car seat for one way which also makes no logical sense but also is clearly contradicted in the email confirmation I provided them. Then they offered a refund for the arrival ride or next ride free to make things right. When I accepted the refund to resolve the issue, they then came back and stated their "quality assurance team" denied the refund request which was originally offered by a supervisor. This business clearly has unprofessional and unsavory business practices. There are many many other car service companies that are reputable and do not engage in this type of bait and switch and gaslighting tactics, especially in this current economy. I will never use this company again and would warn any parents with children who rely on having a car seat to keep their kids safe to do so at your own risk. I have never had this issue with a car service ever. Going back to Black Tie Transportation, you definitely get what you pay for with this company. read more

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Been flying a lot recently for work and usual drivers are booked when I'm running last minute. I deal predominantly with Erica, whom changes my bookings at a moments notice. It's super helpful when the schedules keep shifting around. Their vehicles are super clean and drivers are always very courteous and well mannered. Couldn't expect any more when looking for drivers for business travel. Highly recommend Golden State. read more

This was my first time booking a limo, and I sought a great deal for a trip to Napa for my birthday. I contacted Golden State Transportation's dispatch office, and they were very helpful and prompt in making my reservation. On the day of the event, the driver arrived at the pickup point before anyone else. He was professional and punctual throughout the entire day. When we had some extra time after a quick stop in Yountville, I asked if we could visit another winery that was not on the itinerary, and he agreed. When I need car service again, I will definitely consider using this company. Great price and excellent service. read more

Golden State Transportation is THE company to use to experience the most pleasurable and pleasant trips to Napa country. From initial call on they've exceeded our expectations. Michael, our driver was punctual, courteous, and friendly. He had confirmed our itinerary, knew exactly where everything was located. We were in the the good hands all the way through the entire trip. really had literally never had a worry. Would recommend 100%. See you next time!!! read more

One of the best experiences with this limo company. Vip experience all the way. We are very happy with they services and professionalism. Driver had cold waters for us and made it a pleasant experience. We definitely order their services again. Highly Recommend!!! read more

Super clean and well maintained vehicles. Have used them multiple times and every time it was a 5 star experience. I'll definitely be using them again in the future for a family trip to Napa. Highly recommended! read more

This is a great company to deal with. They are always on time, friendly, and easy to work with. It's hard to find that in this day and age, so very refreshing. I will use them going forward anytime I need a shuttle service. read more

I honestly thought I'd already rated this company. We have used Golden State Transportation many time for rides to and from SFO and OAK. Our experiences have all been great and with no issues. One time, after making my online reservation, they called to confirm if I might want to leave a bit earlier, in case if traffic issues. We did and there was an accident and traffic on our route. Anytime I need to book a ride, this is our go to company. Thanks!! read more

Long overdue review from last summer. Driver came early to pick us up at home and when we land at SFO. Clean vehicle and good customer service (with last minute change of time). Prices were competitive. Plan to use them again for all airport transportation needs read more

Great car service, punctual and convenient. I had an early flight and it was great to use this car service as Ubers tend to be unreliable in my area. read more

This is the second time I use Golden State Transportation and I have to say they are top of the line out of all the other companies we have used. Best customer service and worth every penny!! 10/10 recommend! read more

My wife and I have used Golden State Transportation a couple of times, and will continue to use them. Very punctual, reasonably priced and professional. The driver's style of driving was smooth and he was really great conversationalist. Was impressed with the beautifully maintained cars and very clean. Definitely will use their service again. Thank you guys!!! read more

The only service I use for all of my airport rides and other longer rides where I need something organized. Punctual, cars in great condition, good communication, and great rates. read more

Love using this company! Scott and team are: 1. Always on time 2. 100% dependable/reliable 3. Responsive in communication 4. Extremely professional 5. Just a supper nice guy Offers fare prices, very nice cars, and great customer service. I highly recommend!!! Rg read more

Per Scott's request, we forwarded our confirmation through email. Guess what? NO RESPONSE! Completely unprofessional.

We can't be happier with their service. We booked them for home pickup to SFO. We've been kept informed of the reservation confirmation and driver's arrival via email and text messages. SUV was in great shape and was very comfortable. Driver was very professional and drove safely. With such a good experience, we decided to book their service for our return trip from SFO. Even though we made the return trip reservation within days of the service, they were kind enough to accommodate our request. I think they requested 10 days in advance booking during the holiday period. Communication throughout our return trip was great with quick response to my text on pick up area. Car was clean and comfortable, and the driver drove safely. Overall I was extremely happy with their transportation service and will definitely book them again. Very dependable. Thanks Scott and team! read more

Driver was on time and very helpful with our luggage! We really loved the convince of having someone pick us up and take us to the airport, not having to find someone and deal with long term parking. Also, Golden State Transportation communication was very great! I highly recommend them! Great Customer Service!!!! read more

This service is as advertised. We scheduled round trip to SFO AIRPORT. The communication was excellent from the beginning to the end. They had sent me the name and phone number of the drivers the day before my pick ups. We had a 3AM pick up from my home in Antioch to SFO airport, the drivers were very professional and was there about 10 minutes before expected time to airport which relieved my anxiety. The large SUV was clean and comfortable. My return airline trip not only changed airlines and times but was also late. The return trip was great too, he was there when we walked out of airport. There was no waiting and no stress. The service had sent me a text at the very beginning of our contract so any change I had I was able to simply send a text to them and immediately I received a response from them. The return pick up was just as easy with no stress, even with my late international arrival. I definitely recommend this company and will use them again for future transportation needs. A happy customer Alex T. read more

We had such a great experience with Golden State Transportation! We booked a limo wine tour in Napa. From getting the quote quickly to booking easily-they really made the planning process easy! We booked pretty last minute too and they had availability for less than a week out and with great rates! Our driver, Ozzy, was fantastic! Professional, courteous and so knowledgeable about wine country-he really made the experience that much better! Golden State Transportation can create an itinerary for your wine tour, but your driver can provide recommendations the day of as well. SUV was clean and stocked with water, soda! Ozzy definitely went above and beyond With service-his #1 rule: he opens and closes the doors for you! Don't touch the doors! And he cleaned the limo in between our stops and made sure we were restocked with new clean glasses for our next leg of the drive. The attention to detail and service was amazing and appreciated! Definitely would recommend Golden State Transportation for your Transportation company needs and would also highly recommend Ozzy! read more

Service you can count on. Reliable and professional drivers. I always choose Golden State when I land in the Bay Area.

This is the best Service, after which I will not to look for Transportation services anywhere else except Golden State Transportation. This company will save your time, will keep you on affordable budget, will provide comfort and luxury to you to the level after a trip with them you are on the greatest mood to continue your journey. Thank you Michael. You set an example for all c how a public service should be done. No more words, please keep Goin,. we need you. read more

Super friendly on the phone. Looking forward to doing business with you. Thank you to Erica for an easy booking.

We were loyal GST customers pre-Covid. Booked a Sprinter Van for 11 people to attend Shoreline Concert. Driver was late and after sending him all locations and directions via text he missed our dinner location, had us navigate, and missed pre-paid parking. His mistakes caused unnecessary stress and major time delays (we missed opening act after it taking 3 hours to go 50 miles). Also missed major freeway entrance on the way home. GST offered no discount on the expensive fare and said the driver was new to CA. Unprofessional and very stressful. Scott sold company in 2021 and the service is not the same. read more

Recommended by the good people on Nextdoor app I made my reservations via website. It was easy and received a prompt confirmation. Scott Wise *owner was at my doorstep at 5am! He is professional and his car was pristine. A nice gentleman that I would highly recommend and I will use his services in the future. Thx Scott! read more

Erica and Ozzy were so accommodating for my group! We booked last minute for my early bday party! Prices were super competitive and all around received great service !! read more

These guys are awesome. I have used Golden State Transportation on several occasions in the city and took two trips to Napa. The drivers were always very kind, confident and knew the city well. The company has very flexible schedules to accommodate your needs and you can use their service 24 hours a day. Overall, I`ve had nothing but a positive experience and I would recommend them to anyone. Thank you for everything thus far! Alex T. read more

Great service for me from SFO to Danville. Very friendly driver and helpful. They also have Napa Valley tour which I am planning to use them. read more

Our family has used Scott and GST for several years now and will continue to use them going forward. He is always on time, professional and has reasonable pricing. I know with confidence that Scott will always arrive on time! Regardless of the pick up time. We have 2 little girls that used to be in car seats and now booster seats. Scott is always patient in helping me get the seats buckled down and my girls safely seated. The cars are always clean inside and out. What else could you ask for in a car service??!!! We highly recommend using Scott at GST. read more

Best decision ever to use Golden State Transportation car service. Everything was great. Driver was super nice, a really great conversationalist and an awesome driver (of course). I will never, ever, ever use anyone else. read more

Golden State Transportation (GST) is a 5 star limo company. They are always on time, very professional and have immaculate cars. GST is ALWAYS client centric; they always have water on hand, an in-car convenient hotspot when needed and a Powapod charger!! read more

Golden State Transportation is my go to for any rides I need! They are always on time, professional, and very reasonably priced. Don't bother with other companies as the quotes are always higher! read more

Golden State is the one & only way to get to the airport!! (Or for any transportation need). Their service is so organized and dependable. Scott confirms every detail & takes all the worries away for your travel plans. The drivers are always on time, courteous and professional. They drive safely, which is not the case with some companies. Very fair pricing too. We will always use Golden State. You will be happy if you try them too. Nancy Q., Alamo read more