I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

They shifted the system to new cards. However, the new cards do not accept the old cards. People…read morehave lost money. I am trying to locate the owner. I will go on the Secretary of State's website to find out.

A friend was visiting Boston for the first time and needed a laundromat, so we picked this spot as…read moreit is a one minute walk from Yafa Bakery where we were planning to enjoy a unique breakfast experience. It's a pretty spacious design with several washers and dryers of different sizes and relatively clean space, also not too busy for a Sunday morning. Could definitely use clearer instructions though, especially for how to dry beyond 10 minutes --we luckily figured it out but it might be frustrating for first timers. Also major tip: it's cash only for the card which we didn't know ahead of time and there was no-one from management on site to help. We are incredibly grateful to Yafa for generously spotting us with enough so my friend could get everything done before having to catch her flight. When we tried to pay them back--they gifted her some fresh bread instead! Doing laundry never felt so heart warming and we left feeling that this laundromat's best feature is proximity to a place that believes that kindness is just as nourishing as the food that they serve.

June and Theresa did an awesome job handling my suit and shirt. Their fun attitude actually made…read moregoing to the dry cleaners fun. Solid job!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

extremely quick service and very friendly staff. takes venmo which is convenient. reasonable price…read moreand good work

I brought in three stuffed animals, and unfortunately, they were completely ruined. The texture…read morechanged drastically, and it was clear the cleaning instructions weren't followed. When I returned them, I was told I'd get a refund, but it never came through until I submitted a request myself. To be fair, they probably do well with clothing--they did clean my blankets nicely--but I don't think they're equipped to handle stuffed animals. If you're bringing in specialty or sentimental items, I'd recommend looking elsewhere.

Excellent attention to detail on alterations, courteous and professional, respect the timelines…read morethey give you for completion of any tailoring projects. Overall excellent place.

Eddie is great!! He goes above and beyond! Helped with a last minute alteration and saved the day!read more

Worst dry cleaning experience ever. Requested dry cleaning but the order was laundered instead and…read moredelivered wrinkled. Owner Karen told me she would investigate and provide a store credit but never got back to me.

There's nothing sweet about doing laundry, let's be honest here…read more Sweet laundry, though, is a pretty sweet place to do laundry, if laundry can be sweet, I guess. I like it and it's not too badly overpriced and it's in Somerville which is kind of a middle-income area with some ethnic stuff and some cheaper stuff and some poor people so it makes sense that it would be affordable and I appreciate that.

Got the job done. Takes quarters and tokens. Dryers didn't work well therefore had to switch to…read morediff dryers.

I've never had any issues with this laundromat up to this point-…read more the posted hours say until 10pm daily I was denied starting a load (just wash no dry- I was cut off before I could even get that far) at 8:40pm. I've been coming here a few months now & have seen many people walk in with loads as late as 9pm and not be turned away. These patrons seem to be friendly with the man that works here. This seems highly discriminatory in my opinion.

A high end laundromat this is not, but if you've got one (or five) loads of laundry to get done…read moreit's a great place. There were only 2 machines out of order, which was impressive considering how many machines there were. There are a variety of washers that vary in price based on their capacity: $2/load, $2.25, $3, $4, $4.50. I like that there are different machines to choose from based on your needs and you don't have to spend extra money for capacity you're not using. For the dryers (which are all the same) the prices aren't posted, but they are as follows: $1.00 for the first 20 minutes, $0.25 for every additional 7 minutes. That seems a little pricey to me, but I've been out of the laundromat loop for a few years now so perhaps that's average these days. As for the place itself, it was very clean and well lit. There were tons of magazines to read, a pop machine to quench your thirst with Pepsi products, and lots of counter space for folding. The change machine was broken when I was there, but there was a sign instructing you to visit the liquor store a few doors down for change. The guy in the liquor store was very nice and didn't bat an eye at my asking for $3 in quarters. The broken change machine was maybe a little inconvenient, but it was a nice day so I didn't care. The guy who runs the place is a funny, friendly Greek man. He was very helpful with one of my washers, which turned out to be a little fussy. But everything worked in the end, and I walked out with 3 sets of clean sheets and 2 clean blankets. The best part of all of this is that Gold Star is a 30 second walk from my apartment. Hurray convenience! Summer Hours: 7am-10:30pm Winter Hours: 8am-10pm Last Wash: 9pm Door Locks @ 9:30pm $0.50 off computer (digital display) washers Tues-Sat from 7am-5pm!

Top 10 reasons I use Gold Star Laundry…read more 10) Can't get Guided By Voices' "Gold Star For Robot Boy" out of my head. 9) Sketchy Somerville Singles Scene. 8) The possibility of hidden treasure--I once found a $20 bill in a washer. 7) Nostalgia factor: all those early 90's copies of Entertainment Weekly bring me back to the time "X-Files" was king and, sadly, letter after long, passionate letter to Gillian Anderson went unanswered. 6) Technology factor: there's a machine on-site that changes paper currency into coins. 5) 50 cents off numerous computer washers 7am to 5pm Tuesday through Saturday. 4) Best laundromat sign ever. I want to marry the woman on the sign. 3) Reaping the spoils of previous launderer's leavings--my best find so far is a pair of SpongeBob SquarePants boxers. 2) Finally found a setting where my Dewar's flask is socially acceptable. 1) In the event of equipment malfunction and subsequent gruesome injuries, Gold Star is conveniently located across from Somerville Hospital.