Great selection of capabilities and customizations. Frances takes time to suggest recommendations and utilizes her expertise to help curate exactly what I was looking for. The quality in materials was great and I'm very happy with my experience. read more

I needed a 3"x2" plaque made for a Christmas present, and was charged $60 for small single stick on plaque. When I went to pick it up, the layout was completely wrong. I sent what I wanted and how I wanted it layed out via txt, and what I got makes no sense. When asked to have it redone, they wanted another $40 to remake it correctly. I'm not spending $100 on a small stick on plaque. Buyers beware! read more

This review is long overdue. We coached a soccer team a few months back and wanted to get the kids the medals they deserved. They had a great selection of soccer medals on hand with the right color of green ribbons. The engraving was perfect. No misspelling, especially since the owner took the time to go over everything. She was able to get it all done in 5 days. Definitely recommend this establishment for all your team trophy, medal, and plaque needs! Prices were competitive too! read more

I needed to get an award made quickly for an employee. I didn't think I could get just one and I thought it might cost a small fortune. This was not the case! The owner Frances Nguyen, was professional, clear and frank about the process and pricing. What most impressed me was when I called and left a message she returned my call, set up an in person appointment and followed up with a friendly text with the stores address and the time of the appointment. Who does that? Frances does, that's who! We love to shop brick and mortar. I couldn't be happier! read more

I have never inquire on engraving anything before. I spoke to Frances to get some information and she very helpful and felt it was not cost effective to try to cover a name on Stanley water bottle. She did quote for another option which seems like a better option! I recommend Golden Trophy for quick respond and comfort of knowing they are not out to try to make money from you! read more

Great store wonderful service and people Very friendly and professional service you can't gowrong here

Great customer service and they helped me get a trophy fast for a same day event. Can't wait to come back and they speak French. Très bien et bonne journée. read more

Golden Trophy & Promotions - 10 year safety record. - Trophy Shops Near Me - Westminster, California

Just got my fantasy football trophy today. I ordered it on 9/11 since I was in no rush to get the trophy and I had the pickup date marked for today on 9/25. After knockng on the door, I was greeted and by the store person in assisting me in what I was looking for. When I picked the trophy that I think would be great for my fantasy football league, I worked out the details in regards to getting name plates for past winners and engraving their names on the plates. That was pretty much it in terms of creating my own custom trophy. I came back after two weeks and my trophy was all finished and ready or pickup. Overall, I was impressed by the customer service, since I was particular in what I wanted for my trophy. She answered any questions I had and listened to what specifications I had in mind. I wholesomely recommend this store for all your trophies and award needs. read more

Golden Trophy & Promotions - Fantasy Football Trophy - Trophy Shops Near Me - Westminster, California

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This is a great shop for all your Trophy needs! They have trophies and badges for all sports and any occasion. Charlie was an expert in engraving and design! Frances provided great Customer Service at a great price! My fantasy football League needed the Champions Badge updated with last year's winner (myself). Instead of adding to the existing badge, Charlie suggested to redo it because the text on the existing badge was not centered properly. It was a quick turnaround as well, 1-2 days. Please call, stop by Golden Trophy & Promotions for all your celebration needs. I guarantee you will find exactly what is needed to recognize the occasion and stand the test of time. Trophies should be timeless, this shop offers the highest quality options to make your mark in history! They also have epic promo items for business awards and personal accolades. These can be customized with many options, you will be impressed, I promise. read more

I have gotten 2 plaques for the years from them and both were very professional looking. They turned out even better than I had hoped. They produce quality work. You can't go wrong using them for awards, plaques or trophies. read more

I had a last minute order for a couple dozen trophies for our Cub Scout Pinewood Derby. Francis was very accommodating and sympathetic to my situation. She was able to provide great looking trophies with customized engraving. I am very thankful to Golden Trophy. We will use them again next year. read more

We have gone to Golden Trophy for two straight years now to get plaques for basketball trophies. Each time they come out perfect and the players and parents are very happy. We will be back next year. Support small businesses!!! read more

I needed a plate engraved with quick turnaround time and found this local friendly place. Customer service was good. They spent extra time to help me identify my need without upselling, and complete the order timely. I would give 5 stars except for the business posted open with the open light on but the door was locked and no one reponded to door knockings. I had to call their phone to get someone to the door. read more

I came here to make a custom award for a friend's birthday. I called ahead of time to check if they were open and they were. When I came in, I was helped by Frances who was very helpful and friendly. I'm no expert on trophy award businesses but they had a wide selection of things and I found something for me. Cost for the award itself was around $25 for the one I got and the cost per letter engraving was 25 cents. Total cost was about $35. They told me it would take about 5 days but they finished it in 2 days, way ahead of schedule. I was very pleased with the work. read more

I dont get why this business states they're open from 10-5pm if no one is answering the phone nor in the store for 3 hrs in the day (I've been calling since 12:30pm and it is now 3:30. No one is in the store so I pretty much drove all the way out here for nothing.) Don't have a business if you can't even manage to be present in the store for your customers. I ordered a plaque on Saturday for a gift I was going to give to my boyfriend as a congrats present on his new job and he leaves tonight (monday). I was told to come pick it up monday afternoon but i doubt anyone was even here at all this afternoon. I doubt they even made my plaque lol I will wait 30 more minutes before I leave. If I don't leave with the plaque I ordered, I will not be back. (Yes I'm posting this review live as I'm waiting). It seems like I'm not the only one who has had this problem with this business. Get your shit together golden trophy and awards. Making your customers wait in the car and not picking up the phone for hours is not professional at all. Look into hiring someone part time so atleast they could be in the store whenever you decide not to be. Update: I ended up leaving because I've never had to wait in my hot car for a business to open (6 hrs after they supposedly already opened). They never ended up coming and opening their own store...on a freaking monday. That was bullshit. I'm not happy at all. You'll have better luck going to ASAP sign and trophy or Orange Trophy. I most definitely should have gone to either of those places and not here. read more

Made the best ID badges for the Knights of Columbus , ever . they fold over for a pocket ( everyone does that ) but added a magnet bar so they can be worn on a "T" shirt or jacket. nice idea. Yelp is wrong about my location , I live in Fountain valley read more

I found this shop on here and was impressed with the reviews so decided to go in. How amazing to actually have customer service and affordable prices as the internet may be less expensive but you never know what your actually getting. I needed a desk plaque/card holder for my husbands new position, I needed it by the next day I as told no problem I left a 50% deposit. I was amazed when I got a call 4 hours later that it was ready. I picked it up and was greeted by Frances. I was so impressed with the service and the plaque was perfect. I will definitely go back and will tell all my friends about it too.. Great Place Great Work very professional they carry many items I have never seen so many promotional items all in one place the store was very clean and organized... read more

I do not like to give negative reviews but I just had such a bad experience with them... I put in my order a week ago and the owner? (Francis) informed me that it would be ready in about a week. She said someone would give me a call when it is ready but even after a week, I did not receive any calls. I have decided to call them instead. I gave them my name and they could not find my order. It took them literally 10 minutes to find my order and to tell me that it is ready for pick up. They also told me they open at 10:00am the following morning. So the next day, I go to the shop a little past 10:00 am. There is a sign that says "We will return at 11:00. Since I skipped work in the morning, I decide to just wait in the car for an hour. An hour passes and the door is still closed. Then 10 minutes... 15 minutes passes by. After waiting an HOUR AND A HALF in my car, a man comes and opens the door. I tell the man that I have been waiting for an hour and a half and he says, "oh... okay." NO APOLOGY, nothing! They are very unreliable and unprofessional. In regards to the engraving on the trophy I ordered, it was not exactly as I hoped for. Just mediocre. To end with a positive note, Francis, who initially took my order was very informative and helpful. read more

My experience here could not have been better. My Dad's retirement party was at 2pm today, and we just thought about getting him a trophy last night. Needless to say, it was last minute. Golden trophy hooked us up. Unfortunately, I did not catch the name of the woman who helped me because she was the best. She helped me find the perfect trophy, and even engraved it in less than twenty minutes. They did not charge us a rush fee or anything. I can only imagine how helpful they would be if there was actually time to plan. read more

Needed a special plaque in a VERY short amount of time and had special requests. Frances was on it IMMEDIATELY!!!! She was so committed to great Customer Care the entire time!!!! She emailed, texted, called...whatever it took...and whatever I needed. She was friendly and professional! On the day it was ready I was in a panic because I needed to pick it up, but also needed to stay at the event I was at... Well...right then and there she agreed to personally deliver it to me!!!! WOW!!!!! And let me tell you...the plaque was PERFECT AND BEAUTIFUL!!!!! THANK YOU, FRANCES!!!! JOB WELL DONE!!!! I'll tell everyone about you!!!! And I'll continue to use your company for all my plaques and trophies! read more

Showed up here at 11am and the neon sign says OPEN. I try the door and it's locked. In the window it has a sign says closed until 12:15. As I'm walking back to the car a man opens the door and said were you waiting? I then went inside this dark cluttered show room. Random awards and trophies everywhere with no organization. I asked if they had the plastic lapel pin presentation boxes and he had no idea what I meant. He puts me on his cell phone to a woman who took awhile to understand. She then says they have to order them in groups of 100. I said I can get them online individually but didn't want to wait for shipping. The guy then told me I should try other award stores. I did and found one that has them and well priced. read more

I am very pleased with the service here. The prices are reasonable. The turn time is pretty fast. The lady that helped me definitely under promised and over delivered. The engraving was only a couple of letters, but it didn't changed the fact that the job was still important. :) read more

Somehow never finished this review from a while ago..... Did you ever see the movie "meet the fockers"? Remember the part when Robert Dinero is checking out the 7th and 8th place ribbons at Ben Stiller's house and he says, "I didn't know they gave out ribbons for 7th place". Don't know why, but this is what popped in my head before writing this review. This place has all your trophy, plaque, and engraving needs. The owners/operators of the shop are really awesome! I will provide a brief explanation why. Picture this: Its Saturday, you have to work for a few hours in the morning and then are headed to Green Fields for Brazilian BBQ for lunch when your significant other calls you and asks if you can get something engraved for her friends birthday that is later in the evening. You reluctantly say "sure" because your mouth is watering thinking about the copious amounts of beef and other wonderful animal based protein products that your are scheduled to devour. In comes yelp search. I get all these places at Westminster mall that are unable to complete my requests....bummer! Ok, so I see that Golden Trophy is open and I call to see if they can complete my requests for engraving. I get there and the lady takes a look at the frame I want engraved and tells me that she can't engrave it. BUUUTTTTT, unlike all the other places that sent me packing at the mall, she improvised and said, "we could put a plate on it". Why didn't I think of that? And why the heck didn't the other guys think of that. She takes my frame and tells me to come back at 3. I say of course and bolt out of there like Jody Foster in the accused because lunch is calling. I was in some sort of man v. food meat coma because the next thing I know its a little after 3 and she calls me. I apologize profusely and say I will be there asap. Shazam! I am there and the frame looks wonderful. She isn't mad at me either, which is cool. I am never late so I felt extremely bad but she was quite kind. And lets just say I wasn't spending a lot of money either. So her patience, attention to detail, and improvisation was greatly appreciated. So this story ends with a happy significant other, significant others friend, and bf because he had his Brazilian BBQ and got to eat it too! Thanks Golden Trophy! read more

Frances was incredibly helpful and accommodating! I had a rush order that needed to be done for a plaque for an award banquet and she got the whole thing beautifully done over the next day. The price was even better for the quality I received! Fast service, friendly family owned business, and excellent quality and large selection!! read more

Awesome customer service! Super helpful and she took her time to look for the trophy i needed instead of just saying she doesn't have it. Definitely coming back and would highly recommend if you need any last minute trophy! read more

I called this place as it showed up second on my yelp nearest current location place since my first place i wanted turned out to be a dud. i called at around 10:30 and nobody picks up the phone and even another try 10 minutes later. idk maybe i'm having bad luck this morning cause the first place i called didn't pick up either at opening time. so finally i call again at 11 and this old man picks up and i describe to him what i want which was engraving a 5 letter last name on 6 shot glasses. he told me he couldn't tell from my description and he needed to see them. fair enough. i drove quickly there since i was nearby and when i came in the building i was kinda creeped out. the fake doorbell rang as i entered there was barely any lights on i think just one light in the back and then darkness with natural light from the like tiny bit of windows they had. i waited for like a little bit until this vampire Vietnamese man enters from the room. seriously this old man was pretty solid looking with dyed jet black Revlon #10 hair. i told him i was the one that called him and he nodded. i proceeded to show him my glasses and he looked at the glass with a frown and said "glass. very hard." i asked him how much it would cost. "each letter. 2 dollar each. how long name? 6 glasses. 60 total. very expensive. if not good friend don't get. i save you money. very expensive." he kinda had a satisfied look on his face with one arm leaned over the glass. "i save you money." i slowly back stepped out until i reached the door, never taking my eyes off of him once. whimpered an "ok...." he probably didn't even blink. the end. read more

Fantastic job! We needed an award plaque for one of our clients. Frances was a pleasure to work with from the very beginning and knew exactly what we wanted. The award was beautiful, finished on time and our client was very happy. Thank you, Frances & Golden Trophy! read more

Strong recommendation for service and quality work. Needed some engraving done. A long, narrow plaque to attach to a display item for my father-in-laws birthday. A small job involving a lot of words that needed to be placed just so. Reviews in Yelp were mixed but the good ones were very good and made sense. The bad ones seemed to be written by questionable individuals. As reported by others, Frances was terrific, on the phone and in-person. Had some problems with clarity of what I submitted (my fault) but Frances fixed it for no additional charge, politely saying it was her fault. End result: perfection at a reasonable price! read more

We needed two plaques ASAP and they were very helpful. Their price is very reasonable.

This is now my go to place for trophies. I needed a plaque made for a Christmas party and typical me I waited to the last minute. Super frantic I went in there and explained that I needed it in a week, they were so helpful and go the job done!! Thank you guys for saving my ass. read more

I wanted to say thank you for such an awesome plaque. This was very special to my brothers and myself to give to another brother. You were very military friendly and timely. The price was very fair. The quality of work was excellent. Thank you for a job well done. read more

Came by on a Thursday to drop off two perpetual plaques to have new name plates added; on the recommendation of Yelp of course. For plastic 1.5x2.5 plates engraved, I was quoted $24 total. I thought it was a tad expensive for what it was but I didn't have time to find another trophy store. The old man I spoke to seemed quite uninterested, almost as if my presence in his store was a nuisance to him. He promised me the work would be ready for pickup the following Monday. I didn't hear from them on Monday so I stopped by Tuesday (the evening I needed to present the plaques). Frances was the only one in the store and she told me the cleaning lady threw away my order on accident. If they only looked on the plaque and googled the name of the school, they would have been able to get a hold of me and have the work resubmitted. Frances assured me that it would be ready within the hour, though this caused a hiccup in my day as I needed to pick up and feed my baby girl while mommy was at work. My baby ended up falling asleep hungry that afternoon, I was not happy that she had to pay for their mistake. Frances charged me $10, after offering me a $5 discount. After picking up my daughter, on my way back to the store, I recieve a call from Frances saying that the old man originally quoted me $24 and that she would need to charge me an additional $9 when I arrived to pick up the plaques. I don't appreciate stores pulling prices out of thin air and not truly being able to deliver on their product/service. My future business just cost them $9. I would rather spend $30 for what needed to be done and have it done well and with some kind of passion than from this store. read more

Great customer service, definitely coming back here in the future. She was very helpful and communicated through the whole process. It was done on time and ready to pickup as scheduled. Thank you! read more

Needed a special award plaque with logos and verbiage within 3 days and Frances delivered a perfect plaque with excellent service! Will return to Frances for more great opportunities. Thank you, Frances. :) read more

May 30, 2012 I came back as a repeat customer. I needed to get my niece a gift for her graduation and I wanted to get something personable with engravements. I had thought about checking out Things Remembered but their prices were outrageous. Furthermore, Things Remembered doesn't have the gift I had in mind. I wanted to get my niece a personalized trophy. So what pops into my mind? Golden Trophy. I have had good experience with them before so why not give them a call. Frances picked up and I told Frances exactly about what I need. In my mind, I was confident that they will carry the stuffs for me. Just one thing that I was unsure about is how fast they can make it because I kinda need it 'today'. I told Frances what I need, the color scheme of what I want, the type of figurine to go on top of the trophy, the engravements, and my budget. Frances puts everything together and tells me how tall that trophy is going to be. Frances advised me to email over the personalized text to make sure that everything is correct. I had even misspelled on the word 'Congratulation' (without the 's' at the end) and Frances even caught that. Good thing that mistake by me was caught, otherwise my niece would not be very pleased and it would ruin the gift. Frances waived the fee for the rush order since I am a repeated customer. I paid for it with my credit card over the phone. I don't mind the 4% credit card charge because I think the service provided by Golden Trophy is valued for more than that. Later that evening, my friend picked up the trophy for me. And yes, I did this while I was very far away. Nathan read more

I came here twice to placed an order for 3 plaques, neither to say the qualities of the customer service and the plaque are HORRIBLE! The plaques came with scratches and fingers print on it, the glues was all over the plaques. There was no cleaning after it was assembled. I wanted to support the Vietnamese community by placing an order with Golden Trophy but I am so DISAPPOINTED! I believe Francis is the owner, she was late on my order for 2 weeks and over charged. I know they should charge a little more since its for corporation but triple the price is unnecessary. Not only you lose me as a customer but throughout our organization. I would give Golden trophy a zero but YELP forced us to rate so to me this is a ZERO for customer service and quality. read more

After working with another company for several years, in 2010 we decided to switch and tried Golden Trophy & Awards. We could not have made a wiser decision. Frances and the entire staff at Golden Trophy have been an absolute pleasure to work with! Not only have they worked within our budget, but their products and services have consistantly exceeded our expectations. We will be a long-time customers!!! read more

Recently, I had a chance to make trophy for one of my friends. I contacted few company and down selected Golden Trophy & Promotions. They are very professional and their severe exceed my expectation. I am very impressed their service and professional service. read more