First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

We had a wonderful time! We made it a point to stop here when driving from Temecula as we had never…read morebeen to a mission before, and we are so glad that we did. When getting the tickets, the lady helping us was so nice! We got our audio tour and started along the way. It really was beautiful and full of history! It's as old as the country! The audio tour and plaques along the way provided a lot of information and we spent at least 2 hours here wandering around and taking everything in, you could easily spend more time than that here. Beautiful grounds and it was amazing to see the original and uncovered structures that existed so long ago. You end up at the gift shop at the end and we left with a postcard and a magnet for home. Very reasonable prices in there and some cute things! Overall we had an amazing time and would love to visit other missions. Give this one a go!

What a great, historic site. Mission San Juan Capistrano was built in 1776 and is the seventh…read moreoldest Mission in California. View is truly grand and majestic. As soon as you enter you will see a gorgeous garden and remnants of The Great Stone Church, which was destroyed by earthquake in 1812. I also liked Serra Chapel, which is the oldest building in California that's still in use, based on online search. I felt at peace just sitting inside the chapel for few minutes. Current admission fee is $19 for adults and $11 for youth (5-17) years of age). Admission fee includes a self-guided audio tour but the device was kind of difficult to hear. There isn't a designated parking lot for the Mission but there are few public parking lots near the area. I was here on a weekday so was able to find street parking along Camino Capistrano. Most of the street parking is limited to 5 hours. There are plenty of restaurants within walking distance so it's a great location. You will definitely smell BBQ smoke coming from Heritage BBQ restaurant across the street.

This museum is a very neat experience! It is intended for adults, but our little ones had a great…read moretime here too! The whole place is decorated with art and it is very immersive! It's a bit difficult to find parking, but after that's settled, knock 3 times on the door and upon entry, you are greeted and signed in. We were greeted by Sabrina and Alyssa. They were friendly and welcoming and made sure that all of our questions were answered. The whole experience is neat because in such a small area, there are so many things to see, smell, and read! They have their own section of a gift shop as well. I can't wait until they expand their location and I'm so glad they our family had the opportunity to experience the Museum of Make Believe.

A hidden gem (quite literally) in Laguna Beach, the Museum of Make Believe truly lives up to the…read morewhimsy and magic it seeks to bestow upon its travelers. Highly recommend to anyone seeking a trip of puzzle-mystery with a nostalgic edge. Huge shoutout to Sabrina & Sylvan for guiding us along the way and their warm hospitality.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

First experience on the Tiki boat for a large group gathering. Severely disappointed for the…read morefollowing reasons: 1. Each person paid a hefty price for a dinner cruise that never left the dock. 2. The boat is so old it can't even handle being in unstill water. 3. Main floor is extremely hot with no air, cross breeze or circulation. 4. Main floor is very old and dingy looking. I rated it a "3" because an attempt to make things right, by not leaving the dock, they allegedly upgraded us from the bottom shelf alcohol to top shelf. Plus the food was actually pretty good and so was the DJ. I am unconvinced that this boat should even be in business still after our experience.

We recently celebrated our kid's 15th birthday party on the Tikiboat…read more We booked it for 3pm on a Sunday for 50 guests, and had about 45 guests show up. The pros: * Great music, DJ kept the party lively and played requests. *The food (we opted for the Mexican food option) was actually tasty. It included nacho chips, quesadillas, flautitas, and chicken hard shell tacos. Toppings: guac, crema, salsa. Paper plates, napkins, and disposable utensils were all included. Obviously, right? * The staff was chill and helpful The meh: Since this is an honest review, I must include the following. * The boat is dated. It's more like the Krusty Krab than a fancy yacht. * The boat is dingy and not as clean. It could use a good vacuuming, deep cleaning of the rugs and all surfaces. Some fresh paint could help. New tables and chairs too. It definitely needs TLC! * Not sure what happened but 30 kids and 15 adults went through the food quickly. A few of us had very little to eat and by the time we went for more, the food was gone. No left overs. In summary, we had a great experience just wish the boat had a nicer look inside and more cleanliness. If your looking to host an informal even and just want to have a great time, this is the right boat for you. I wouldn't recommend it for an upscale, black tie event. Ps I think 65 people max is a good upper limit if you want to still be able to dance. We had a GREAT time!

Disney used to have guided tours through their tortilla factory many years ago. This is not it. I…read morestill appreciate the effort. There is a lady at the entrance handing out samples. Free!! If you're hungry why not go through? Plus there's AC on a hot day. There are signs throughout that explain the process. You get to watch them make the sourdough bread. It's quick and you're not held hostage listening to a guide. I'm so glad this is here

Free yummy sourdough bread sample from Boudin. Enough said…read more Very fascinating tour of working sourdough bread shop. I want one at my house.

We had the BEST time cruising Newport Harbor with Duffy Electric Boats! The whole experience was so…read moreeasy, fun, and such a perfect way to spend the day on the water. The boat was clean, comfortable, and had plenty of room for our group, snacks, and drinks! The Newport Harbor views were absolutely gorgeous, especially around sunset. Whether you're celebrating something special, planning a date, or just looking for a fun day with friends or family, this is such a great experience. We're already talking about when we can come back for another Duffy day! Highly recommend!

After leaving a review and a voicemail regarding my customer service concern, I received a phone…read morecall from Brianna who is managing the employees at Duffy rental. She was incredibly kind and helpful. She acknowledged my concerns, validated how I felt about the experience, and assured me that improved staff training would take place so that these kinds of interactions are eliminated in the future. Brianna restored my faith in Duffy rentals, but I still would not go back if Shirley is the face of the company at the boat dock. I was disappointed with how she handled a conflict during our experience. Rather than remaining calm, listening to the concern, and working toward a reasonable solution, the interaction felt unnecessarily confrontational and poorly managed. I understand that difficult situations can arise in any customer-facing business, but employees--particularly those placed in positions where they are expected to resolve problems--should have the training and professionalism to de-escalate conflict rather than contribute to it. My concern isn't that there was a disagreement; disagreements happen. It was the way the situation was handled. Better communication, maturity, and conflict-resolution training would have made a significant difference in our experience. But, again... thank you to Brianna for taking my call on a weekend.

Chris and Molly took our 11 people group out on a private charter. It was spectacular. We followed…read morea humpback whale for a while. After that, they found a family of dolphins and we spent over a half hour following them. The dolphins got as close as 8 ft from the boat. At the end of our trip, we got within touching distance of sea lions. Thanks, Chris and Molly, for creating memories for my family! I highly recommend them.

An Absolutely Incredible Experience!…read more We had the most amazing time with Newport Coastal Adventure! Captain Dave and Sarah were absolutely wonderful--friendly, welcoming, incredibly knowledgeable, and clearly passionate about what they do. They got us out to a pod of dolphins so quickly and efficiently, and it was absolutely breathtaking! Then, thanks to their years of experience and expertise, they managed to find not just one, but THREE whales in such a short amount of time! It was truly an unforgettable experience. I would HIGHLY recommend Newport Coastal Adventure to anyone looking for a unique and exciting adventure on the water. It was well worth the money and so much more personal than being on one of the large, crowded whale-watching boats. The smaller group made the entire experience feel intimate, comfortable, and special. This is such a fun adventure for the whole family, and Captain Dave and Sarah made the experience even better with their professionalism, and wonderful personalities. Five stars all the way! We will definitely be back!

From beginning to end our experience with Paradiso staff was beyond exceptional. Thank you, Thank…read moreyou.We had a wonderful time. Doug and Debbie Guillon

Always a great experience renting a pontoon from Paradiso!…read moreKyle was great as always..meets us with a smile on his face every time and is very helpful.Thanks again!! Carla & George

Arranging a tour or cruise can be confusing and difficult, especially with so many competitors all…read moremaking similar claims. We chose Expedia to travel to Europe this year. We ended up picking a Princess Cruise and related land tours. Dave Branson is our consultant and he took it upon himself to arrange the cruise and our land tours and flights. He did a superlative job. One can only hope that a cruise meets the expectations that the advertisements often pique. In our case, Princess came up short, being that the ship seemed to be out of date in terms of decor and amenities. Food was also inconsistent. The tour advisor cannot be blamed for the failings of the cruise line. Without Dave Branson our experience would have been far different, and probably much less enjoyable.

You can't beat Expedia in Laguna Hills. I love a cruise…read moreship, the luxury, the service, the engineering marvel, the ocean, the food the entertainment. I've been many times for over 25 years and booked direct and with travel agents. Direct is ok for something simple, you know the cruise line maybe and maybe repeating a trip...say Carnival for the Christmas weekend to Ensenada...but my experience is that the pricing is the same whether buying direct from the line or buying with a travel agent. The travel agent gets a small commission from the line, obviously but they are buying at a discount so the pricing is consistent whether buying from the travel agent or going direct. But what you get FOR FREE from the travel agent is often invaluable in the form of advice about a particular line, the cruise, the ports, where on the ship you want you state room and a dozen other question that these experts to provide. The team at Expedia Laguna Hills is great at this. Old school customer service, actually answering the phone personally and helping you RIGHT NOW, not a website, not endlessly clicking for answers you can't find, real answers when you need them. Dave, Chris and others are responsive, knowledgeable, experienced and very easy to understand, very hard to find in our modern world and so great to have them right here in Orange County.