Based on my experience, I would not recommend storing here since I didn't feel secure…read more However, they have great prices if you're on a budget. (The good) - prices. They have some of the best deals for units. There's a truck that can be used once and a box discount. The building is also new and generally clean but could be better. (The bad) - questionable people inside. I went in and there was a guy who smelled homeless like he hadn't showered & was putting plants (???) in his unit. I was confused why he was going to put plants in his unit... is that even allowed? - employee asked how long I would be gone or need my storage for and that made me feel suspicious and not safe. - this business is in an industrial area & down the road. it is an okay area during the day. there are plenty of other storage unit businesses around, so I would say your items should be safe.

Initial Review Before Moving In…read more Alex and Alyssa were amazing with helping me tour the facility and filing my paperwork. Price is pretty affordable, especially with how new and nice the place is. The area is very secure and has dollies with industrial sized elevators! When you first sign up, you also get to spin a wheel of free goodies. Definitely recommend this place to anyone who needs a storage unit in the San Jose area!

Michelle was wonderful in helping us get set up with our storage unit. After spending the entire…read moreday visiting other facilities, nothing compared to the ease and pricing at A1. Many places had high base rates, misleading "free month" promotions, price increases, and extra insurance or admin fees. We also checked Trojan and Extra Space--Trojan, in particular, advertised two free months online but only honored it if you moved in exactly on the 1st of the month, which is unrealistic. In contrast, A1 honored a free month even though we moved in mid-month and ultimately gave us a much better deal. Michelle made the whole experience smooth--highly recommend!

Clean and safe storage, despite the location and amount of transits in the area…read more Staff is friendly and helpful when I toured the units.

Manager is super helpful, respectful, and kind. The facilities are clean and accessible. Couldn't…read morehave had a better experience!

Used them to store my daughter's belongings for the summer. James was extremely helpful and made…read morethe whole process seamless and easy. Highly recommend and will definitely use them again at the end of this school year.

This place is a rip off. Your rent goes up a few times a year $100 or more. The manager is a very…read morerude man. Best too stay away.

When this storage company was run by old management and previous owner there were no issues. Since…read moreit has switched to Extra Space there has been multiple issues. First, the elevators; either one or the other has been broken. One elevator has been broken now for almost a month. The inside of the elevators are dirty and smear marks seem to never disappear off the walls. The floors of the storage unit never seemed to be swept. My wife and I move things in and out of our storage and dust and particles are always flying around. Those same dust and particles seem to always be there, some for weeks. With previous ownership, the floors were always cleaned and often we would see the employees sweeping and taking out the trash. With prior management and owner, the AC was always on. The inside was nice and cool and you hardly broke a sweat when moving things in an out of your storage, now it's like a sauna in there and makes it uncomfortable to even more a little. Since Extra Space has taken over, the AC has been non-existent. The last thing is the gate time. The new hours were an upgrade from previous management, 6am-10pm, but the only issue is that offer the elevators are turned off before 10 or the gate doesn't open. I was there at 930 trying to get to my unit and my code did not work. My wife and I have a small business and need to get to our inventory, but when the hours listed don't match, this causes us to lose money. This was never an issue with previous management.

I've used this facility for years the main thing that keeps it going well is the manager his name…read moreis Manny!

CAUTION! This is an excruciatingly greedy company! They will raise your rent relentlessly. In…read more2025 they started raising my rent EVERY SIX MONTHS (by $50-60)! You will receive an inane form letter claiming their costs go up just as everyone else's. Their costs do not go up like this. Greed, greed, GREED!!!

I am extremely satisfied with the outcome of my visit today. David had me all set up within 15…read moreminutes. It's very clean, David is very professional and I recommend this storage facility to anyone out there. Alex

I had a very disappointing experience with Trojan Storage. Less than a month after renting my unit,…read morethey doubled the technology fee. On top of that, they never clearly disclosed that a mandatory protection fee would be added to the monthly cost. The advertised price is misleading because the extra required fees significantly increase what you actually pay. Customers deserve transparency about all mandatory charges before signing up, not after they've already moved their belongings in. I would not recommend Trojan Storage based on the lack of clear communication and unexpected price increase's