I wanted a unique ring, and Forever Metals was one of three stores I could find that had what I was…read morelooking for. Unfortunately, I've never worn jewelry and so about 60 days after my purchase, I finally realized that the ring was just a bit too big. That was no problem during the summer, but I worried come winter it would just be incredibly loose. I didn't know what to do because it was past the exchange date but I emailed them anyway. The response was awesome. As long as the ring was clean, they'd do the exchange. The quality of the ring is top notch. But it's the customer service, when doing an online order, you also really want to think about, and this place has provided it for me throughout the entire transaction!

Forever Metals is the place to go to get your wedding jewelry. They are AMAZING! Their customer…read moreservice is top notch and shipping is quick! I had issues with my sizing and the ring width and they bent over backwards to ensure I got the right ring in the right time. I could not be happier with this company.

I took my ring here to get the prongs retipped and the ring sized larger. The ring was a 6 and…read moreneeded a 6 & 1/2. I was charged $225.00 to retip the prongs and $155.00 for sizing. When I got my ring home and put it on it was still tight, I had to struggle and use lotion to get it off. It actually hurt my finger. I took the ring to another reputable jeweler ro get it resized again and when he checked the size it was a 6 & 1/4, not a 6 & 1/2 like it was supposed to be sized to. He told me it would have been $75.00 to retip the prongs and $45.00 for sizing. I was ripped off. I wish I would have just gone to the other jeweler that I usually go to. I wish I could give the zero stars. Buyer beware, shop around.

Very disappointed. Ordered and paid for goods that weren't sent. No replies to emails and no reply…read moreto calls.

I brought in a stone which needed a setting and Pat was super helpful in finding exactly what I…read morewanted. He ordered the setting and had everything done in 2 days. I highly reccomend Avanti.

Pat took great care replacing batteries on a couple of my Tag Heuer watches today. Same day…read moreservice and more than fair pricing. He is very knowledgeable and passionate about his work. He specializes in custom jewelry and can repair anything. If you have a need in the jewelry department, give this place a chance. Thanks again for the great service.

I visited the store today.. great service so far I see they have new manager she look like a…read morewinner. Ms Kayla D, I wish you guys the best, I will be back next week to pick up my order. Thank you again for the hospitality.

The story begins by me placing an order on Kay.com for my wife's wedding gift. I asked that the…read moreitem be shipped to my place of employment instead of the house for obvious reasons.. For this reason, my online order was cancelled a day later by Kay.. Fine. So I go in to the Yorkville store with the order in hand. I show the associate the price I paid on the cancelled order, and he assured me it would be no problem to honor the price, and he would call me when the item came in as it was a special order. Fast forward to this evening, two days before we are to leave for our destination wedding. The associate I spoke with previously was not working. The person that was helping me this evening informed me that the coupon would not be honoured, as it was only redeemable online. Not only that, but the regular price is $50 more than what is shown online . I told her about the conversation I had with the previous associate, and showed her the previous order that had been cancelled by Kay. She said she couldn't do anything. Called Kay customer service, they said the same. Long story short, I went to kohls, found the item and got the price I had originally paid online. If you shop at this sham of a business, record the associates conversation when negotiating price. Apparently having it noted on the special offer paperwork does not work. I will never buy anything from these clowns again

absolutely terrible customer service! The manager named Nikki was very rude to us. I worked…read morecustomer service for years and I would never treat people the way she treated us very uncalled for and very unprofessional.

Honestly not too bad but could be a lot better. Came here today to get a pair of jeans and was…read moresuccessful but when I went to go get shoes, I saw that everything was mixed up. Instead of having sections, everything was mixed up with practically no formal shoes. Then I decided to go to the kitchen section and found a mini waffle maker for 20 dollars when I could get one at the nearby target (about a minute away from this kohls) for half the price, and it was not on sale there. The employees were practically non-existent, but overall, not that bad.

Great place! Lots to pick from with good prices. Very friendly and helpful staff. Will definitely…read morereturn!

My granddaughter, who loves thrifting, and I decided to visit Plaid Umbrella. A couple of hours…read morelater and a few purchases for both of us, we left quite happy. It has displays from several stores so it's like a thrifting, vintage mall under one roof. There is a broad range of prices and selection. I'm sure we will be returning sometime soon.

Forever After Finds is one of the cutest little shops located in Downtown Oswego! Whenever I stop…read morein, I am surprised again and again at the new hand-crafted items that they have in store! Each item has its own unique qualities to it and that's one of the reasons I find the store so charming! In addition to their great collection of jewelry and clothing, the owners of the store are some of the most friendly people I have met. They can help you find just what you need in the store! Overall, Forever After Finds is a great place to do some shopping in Downtown Oswego!

Cute items,nice atmosphere. Love to browse when I'm in area…read more Friendly staff. I went in just browsing between appointments and found a new favorite place. Reminds me of some stores i have been in on vacations.

Supporting Small Business Saturday, I shopped at this small and very charming store. I always find…read moregreat gifts. Today I bought three Christmas items for me and one holiday hostess gift. I always pop in here when I'm in town. Staff is always friendly and helpful.

Downtown Oswego is full of mom and pop shops, and The Marmalade Tree is one of the best. This…read moreeclectic gift shop has all of your holiday needs, great jewelry, awesome fashion accessories, and beautiful home decor. One of my favorite things about The Marmalade Tree is the wonderful purses they sell. These bags are not only fashionable and trendy, they are SO AFFORDABLE. During my last visit to the store, I brought in a necklace that I bought there over the Christmas holidays that I had never worn because it had become a tangled mess. The sales associate not only let me exchange it with no receipt, she took my word on the original cost. It is so hard to find a neighborhood store that still believes in the honor system....REFRESHING! That same sales associate let me know that some of the gorgeous jewelry at The Marmalade Tree was made locally and even by their own sales clerks! I highly recommend visiting downtown Oswego if you can: The Marmalade Tree is just one of the great shops you will find yourself falling in love with.

I have to give a special shoutout to the staff at this Target, especially Sue, Gary, and Rhonda…read morefrom guest services. While in a rush at self-checkout, I accidentally forgot to grab my cash. I called the store and with Sue and Gary's help, they were able to verify that I indeed did not get my cash. I later stopped by and Rhonda at guest services handed me my misplaced cash after showing a receipt. I'm so thankful for dedicated and helpful people like this Target store employs. Keep on doing what you're doing, Target. I'm forever loyal to you.

One of the cleanest Targets that I have ever been to. They are always fully stocked and the best…read morecustomer service. By far, my favorite Target.