I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

I had several quartz watches that needed new batteries and decided to give Stones Jewrelry a try…read more Their pricing, service, and staff were all remarkable and all of my timepieces were returned to me quickly. I would highly recommend them!

I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

Lois is amazing, she knows her products, she is extremely helpful and takes time to understand…read moreexactly what her customers are seeking. So happy I met her!

Great selection and wonderful service. Really enjoyed my experience at Razny. Will definitely be…read moreback

Replaced missing diamonds and repaired my tennis bracelet clasp. Extremely affordable! They took a…read morelittle longer than expected for the repair but I dont mind waiting or quality work.

Great experience. I'd highly recommend this jewelry repair shop. Orlando replaced 2 watch batteries…read morein less than 10 minutes. Also, very friendly staff.

I'm not one to write reviews but for Paul, I have to. Paul custom designed my engagement ring and…read moremy wedding ring and they are both absolutely stunning. He looked at my inspo pics and turned them into my dream. Paul is kind, and honest! When you go into a chain jewelry store, they're just trying to sell you what you want and don't tell you the negatives. Paul will tell you exactly his thoughts based on his experience as a jeweler and that couldn't be more appreciated. I would recommend him to anybody who is looking for a jeweler to make your vision come true! Thank you Paul!

I broke another gold chain(dammit). Since I had good repairs here before, went back and had another…read moregood repair. Small shop right in Lisle downtown area. Easy to park just north where that strip center on Main & Ogden still sits empty. I thought the price was decent for repair.

First time customer. I brought a pair of pierced earrings in for repair. The post on the earrings…read morewere too short. I requested that the post be replaced with a longer post. BTW, the earrings were NOT purchased here. It took a week for the repair to be completed. I worked through this transaction with Peggy. I am very happy with this experience and I will return for future purchases and repairs.

I would not trust your watch to get serviced properly …read more.. I did give these guys a shot last year replacing the band. While it took days if not weeks longer than expected, I had no reason to fault them specifically. This time, I needed a new battery. According to Tissot, the time difference and hand lag (pictured) is due to improper battery changing sequence and/or incorrect battery. When I called to let Castello know, and find out next steps, the manager Michelle was fairly rude and defensive instead of helpful and understanding. She said things like: "we change 20 batteries a day" "I have worked here for 30 years" "I have sold 100 of these watches" "We have sold Tissot for 40 years" and sooooo many other things like this instead of "let me find out about that" or "I will take care of that for you". She did come close with "we will send it to Tissot for you and report back with how much the repair will be" ....yikes. I said I was ok paying for anything not related to their apparent lack of experience changing batteries in a T-Touch, but there was no offer to stand behind their work, as I read the wrong battery can "fry" the watch, whatever that means. One last Michelle quote:(she does love to argue and be defensive) her: "Is the watch working" me: "yes" her:" that means the battery is good" LMAO I even did a little homework, emailed it to her, and asked if the battery brand used or sequence was followed. She thought the idea was absurd that she read that email from me, when all I wanted was to find out how or if they could help rectify the situation. I visited today to get my $25 back, and decided just to send to Tissot for repairs myself. A LOT more words from Michelle, most of which contradicting her statements form our phone call like "I said I would take care of it" "we have sold Tissot for 35 years" "I have worked here 31 years" etc. but no $25. They are out here just stealing money at this point lol. I will see what Tissot comes back with and if the battery was the cause of any damage, I will return for Costello for them to reimburse and hope they come to their senses and do the right thing. Stay tuned for my updated review!!

Came in here to get a watch pin and tube/collar to reconnect the links on my watch. It was $37…read moreafter tax. It only took ~10 minutes. It was a reasonable price so I didn't have to deal with it. The gentleman running the store was friendly. It's a small shop that has some Citizen and Bulolva watches on display. I think I saw a Tudor in the case, but their main focus is repair.

went to 3 jewelry stores with no luck on adjusting an odd pin system on an old watch. Came here,…read morewith almost no hope left, and they got it done in under 5 minutes for a great price!!!

Tom is wonderful! we've been going there for years for jewelry repairs. It's a great store and he…read morehas a calm way with customers. Tom very much knows what he is doing. Although we no longer live closely, it's worth it to make the trek to is establishment.

I went in for jewelry repairs to fix my ring and bracelet. They were very honest about what they…read morecould fix and what they couldn't due to the fragility of the item(s). The items they were selling looked to be top-notch as well.