My review is being voiced as a bulldozer mom and a small business owner. My standards are extremely…read morehigh when it comes to service, with that being said let me continue with my review. Yes I think it is crazy that these students need to find housing for Junior year during 2nd semester of Freshman year. This is how it goes due to the lack of housing in Oxford. My daughter introduced me via her first housing lease that I was responsible for. Sarah answered ALL of my questions, which brought easy to my uncertainty of signing so far in advance. My son also decided to go through Red Brick for his Junior year. It is unfortunate he did not for his senior year. Again Sarah has always helped me out with all of my questions, such as storage, bill payments, and utilities. They have been nothing but helpful and have worked with me. Today I had the pleasure of speaking on the phone with snide woman from Oxford Realty and at that point I wish my son had stayed with Red Brick. Not all places are the same. I hope you will guide your children to work with the right people throughout their lives. As I said in the beginning I have extremely high standards for customer service. My daughter the graduate of Miamis finest, had a package from Nordstroms delivered to her OLD address; which is a Red Brick property. I had her call Sarah with the hopes she could have it shipped overnight as she needed it for a wedding. She did!!!!! I'm sure your children are smart enough to check where things are being shipped to, but if not, I hope they would help you out. Thank you Red Brick for all of your help over the past two years with my 2 children

If I could rate this horrible business lower, I would. On the security deposit they didn't even…read morehave the amount we paid correct. On top of that, they don't tell you, but each time they come over they charge you at least $50. They charge for things that were never in the house to begin with. Very happy that was my last year with Red Brick.

I am going to give CPM a generous 4 star review, could have easily been 3 star, but I'll be nice…read more I was a property owner in Oxford and worked with them for about 7 years. The Good: They are fairly well organized and the bills get paid and they have a lot of resources, as you would expect. I found them women there, at least now, to be fairly easy to work with and friendly. I got good summaries on a monthly basis of the expenses. I recently sold the place and they worked pretty well with me and the real estate agent through the process which I appreciated. The Not So Good: Sometimes communication and responsiveness could be lacking. It was not uncommon to have to follow up on requests. There were rules that they had to notify me in the event of larger expenses/work being done which did not always happen. Of the 7 years I had the place, they failed to find a student renter twice. In fairness, my place wasn't great and it was a bit off campus so that is not totally their fault. The first time I didn't get someone the market had shifted due to new units being built which they did not pick up on and we were stuck with an overpriced house. Both years I ended up getting month to month non-student renters who paid well below market and were bad tenants. The Bad: The main problem is that they have absolutely no motivation to save you money on repairs. They take a 15% uplift on any work being done so the more the contractor charges, the more they make. The 15% charge is probably standard, but you got the feeling they were not on your side and trying to save you money when it came to getting stuff done. There was a woman that used to work there, Leslie, who was terrible and I would get charged super high rates for minimal work and material and she would not provide receipts and was generally unpleasant to work with, but fortunately she is gone and things improved after she left. There are limited options, but if you have someone that could do repairs I would highly recommend using them as this will be the biggest difference in your expenses. Summary: I heard there was another property management company in town but they are apparently worse so CPM is probably your best bet. I am now out of that market and never going back but if I had another place I would in fact work with them again. It is difficult to be a 5 star property management company so I am grading on a curve and they have plenty of room for improvement, but my experience with them over the most recent years was mostly positive so I'll be generous and raise their average Yelp rating on here :-)

When I tell you to never get into bed with the DEVIL, i'm referring to the ladies at College…read moreProperty Management. With not an ounce of sympathy, empathy, or any human emotion, you can expect to be hoodwinked, bamboozled, and disappointed. I am here today, on Yelp, to express not only that you should NEVER give these people business, but that if you do, you will surely lose sleep. I moved into a home that hadn't been renovated in 10+ years. There was mold between walls, horrific plumbing issues, and countless health code/ safety violations. In fact, records will show that a fireman actually fell through the floor of said home. Courtney Alexander is one of the biggest, most fraudulent "nice people" you'll ever meet. Not a single one of the people we worked with, actually cared about our health, safety, or genuine concerns. BUT, one false misstep, and they will fine you for everything you have. This is the worst property management company in AMERICA. If you go into business with these people, you're asking to lose a minimum of 5-10k more than the rent stipulates. Please help run these cowards to the ground. They care about one thing, money! You'd think in a college town of such glory, perhaps there would be compassionate people in the community, who help and do good. This company is the opposite of those people. YOU WILL BE ROBBED. I pray every single night that they go out of business. I hope this message is read, and potentially helps save a few of you the sleepless nights my friends and our families have endured.

I have lived here for 3 years now and it has become my home away from home. The staff is amazing…read moreand so kind and helpful and the apartments and amenities are so nice! I will truly miss this place!

have loved living here the past two years! they have amazing amenities and their office staff is…read moresuper friendly and helpful!

If you have the opportunity to work with Jason to buy and/or sell your home, do it! We recently…read moreworked with Jason to buy a house in Cincinnati and he made countless trips from Oxford to go to viewing appointments with us. He always had great advice on the homes we looked at on why they would or wouldn't be a good investment. It was nice that he gave us feedback even if it wasn't positive. It was easy to tell that he was most interested in helping us find the perfect home, not just making a sale. He was not our agent for selling (our previous house was out of state), but he still was available to talk us though some frustrating parts of that process as well. We truly can't thank him enough for his hard work and support throughout the home buying process and couldn't be happier with our new home that he made happen!

I was a tenant at a property managed by Leis from '21-'22. Nearly every interaction with them was…read morebad. The customer service and disrespectful tone of voice that all staff in that office use make getting anything done a headache. They kept out deposit past the 30 days that the law requires them to return it in. I received the full amount as the home was returned in great condition. An extremely unprofessional team and I strongly recommend nobody use either the rental or sales department. They charged me $25 to have my door unlocked once and the maintenance person who showed up demanded cash on the spot (after I had been locked out on my porch at 7am) I only had $20 and he said that was enough for the lock out and would cover his gas. The office then continued to text me for the $5! And then we're upset thag I included it in my rent instead of giving them the $5 separate! Beware of Leis realty!

A top notch locally owned family business. Highly recommend for your new home or office purchases!read more