Needed a proximity key fob programmed and cut. Paul was very quick to respond and I was able to get…read moreit done same day at a price significantly less than the other quotes I received. Another bonus is that he can take cards (with a surcharge) or e-payments. Some locksmiths I looked at were cash only. Overally, I am very happy with this experience.

Let me start by saying, finding a reputable locksmith is way harder than I expected. Nobody I knew…read morehad a solid recommendation... not even my Facebook moms group, and they usually know everything. That should've been my first clue that this wasn't going to be easy. Most of what I found online felt more like random handymen, and several only took cash, which made things feel a little off. I ended up being referred to Paul by another locksmith who didn't cover my area, and I'm so glad I followed through. Paul was quick to respond, had reasonable rates (especially for same-day service), showed up exactly when he said he would, and knocked the job out fast and efficiently. No drama, no sketchiness, just honest, professional work. Highly recommend Paul if you want someone dependable, fair, and above board. I'll definitely be keeping his info for the future!

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

Had them cut and program a Jeep key and fob for me years ago. No issues. Worked well.read more

I needed all my locks rekeyed and I was impressed of how quickly and professional plainfield lock…read moretechs were today. I was able to watch step by step. I really feel I got a good value with plainfield lock techs.

Excellent service. Very responsive, quick, reliable, and reasonably priced…read more I recommend highly.

I was so impressed with this business from beginning to end. It was very easy to schedule an…read moreappointment. Clara came right on time and was able to fix every single issue we had in our historic home, including rekeying, helping with jamming doors, repairing/replacing broken knobs, installing new latches, replacing mechanisms on a deadbolt. The prices were super reasonable and she knew exactly what to do with every problem right away. I highly recommend this locally owned business!

Technician was friendly and helpful. I found it to also be affordable. They showed up when they…read moresaid they would and everything was installed correctly.

I have a patio door key that is difficult to 'key'. Two other establishments could not do it…read more Stopped in Suburban Lock and they went above and beyond to make duplicates for me. I was surprised how busy they were (not that I waited), but that has to say something. I will definately continue to patronize when needed. And there prices are VERY resonible. Thanks so much for you efforts. I appreciate your help and expertise so much!

These guys! Friday afternoon , rush hour, in the loop ,…read moreparked on the street and need to move my car by 4pm or risk tow, and I can't find my keys - Aaasrghh!!!! Called these guys, Ben got there fast made my key,made it fast , smooth, no fuss. What a ray of sunshine on a rainy, gloomy , Friday. I don't often have a need for a locksmith but if I do - I'm calling these guys in a heartbeat. (I'm sure they are all good - but do yourself a favor and ask for Ben). ** this biz is listed under 2 names so I posted the same review elsewhere on this site.

I give them only 1 star because first they asked me if I could bring the e-bike to them. Then I…read moregot a message asking if I still needed their assistance after they told me they don't work on E-bikes. It's a broken key in a lock........aren't you locksmiths????? Broken key+lock=Locksmith I did it myself.

Phenomenal company! I needed a few keys copied and it was completed in literally a minute. Super…read morefriendly staff as well! This is the place to go regarding key copies, locks, etc. Thanks guys!

Everything went well in working with Action Lock & Key. I called asking for someone to come out to…read moremy home to rekey the locks of my outside doors. Stephanie showed up early and she worked quickly and efficiently. She left me with the four copies of my new house keys as I requested. The price for the work they did was fair. I would work with this company again in the future.

Windy City Lock & Key is responsive, professional, and reliable. Adam replied to my inquiry…read moreimmediately and was able to arrange for his team to come on site. We rekeyed 2 different doors, and the company did a fantastic job. Highly recommend this local business!

What a good find! We needed to rekey several doors and install a new deadbolt lock. Windy City Lock…read more& Key did a great job and was professional and knowledgable. I love when I can save a company to my phone -- will work with them again!