Am I a bad (dog) mom? It's Mr Buttons' birthday today and I am only now getting around to buying…read moresomething for him. Fortunately I was able to pick up a few cute outfits (although Xmas ones) and some toys. He will be happy with a PB snack after his dinner (he can't tolerate specially decorated dog treats or rawhide bones). There is a large selection of holiday outfits, toys and treats for dogs (and cats, too). I also saw some little couches/chairs for lizards. Lots of animals and people visiting this location today.

The folks at PetSmart are terrific. The gal that trimmed my cat's nails was amazing. My cat is the…read moremeanest thing, ever! And, this gal was done in two seconds! No fight from the cat. She must be a "cat whisperer"!

On one hand, this store generally carries most of the items we need for our dogs and the staff is…read morefriendly and helpful. Petco also has a great customer loyalty program that offers substantial discounts and other promotions. On the other hand ... I don't know if it's a chain-wide issue, but this store has not been maintaining inventory like they used to. We feed our guys Natural Balance Limited Ingredient with "wholesome" grain, but their stock of various sizes and varieties has been thinning out. Last month, this store was sold out of a particular Kong toy. A helpful cashier called the warehouse and arranged for the items to be shipped directly to us. I received an order confirmation email that same day. The next day, I received a notice that the order was delayed. Then, one week later, I was informed that the order was canceled. I did not cancel it and no explanation was given (I was not charged). Last week, I received an email coupon whose subject line stated "Unleash Savings! $50 off just for you," but the actual coupon read "$40 off" (see screenshot). I pointed out the discrepancy to the cashier. When he scanned the coupon, it came up as invalid altogether. He spent considerable time and effort trying to get the bar code to work, but in the end he summoned the manager, who subtracted $50 manually. Petco needs to get its act together.

Went for the first dog groom here with Mochi and it was pretty good. Appreciated that it only took…read more2 hours or so... and he came out pretty well, despite having not had one for a couple months. Thanks Eva

Best place to bring your dog and shop Avery is super helpful and knowledgeable ! Everyone there is…read moreawesome and make it a great experience for my family and more importantly for my dog she loves this store .

Great customer service and friendly knowledgeable staff. For the most part this location is very…read moreclean and they are always so polite and helpful finding the products and stuff my Furbabies need!

For what I was seeking -- a decent selection of cat food -- PetSmart delivered…read more But I was disturbed by the sad-looking birds in cages. There are reasons why animal rights groups are urging this company to stop selling small mammals, birds and reptiles. I was also taken aback at the grim, spartan metal cages in which the rescue cats available for adoption were sleeping. I saw no cat beds or blankets in there at the time. If you want to do a good thing, adopt a cat from here. They're supplied by a shelter which does euthanize for space, so they're at risk. If PetSmart wanted to do a good thing, it could stop selling small animals. The only reason it doesn't sell cats and dogs from unscrupulous breeders is because Illinois passed a law banning that practice. https://www.worldanimalprotection.us/take-action/tell-petsmart-and-petco-to-end-animal-sales/

#petsmartevanston #chicagodogtraining #taramiksik #theroguecanine…read more I had an excellent experience with the Best dog training in Chicagoland that is knowledgeable and affordable at #petsmartevanston with Tara Miksik #theroguecanine

This is one of those special places. It's mostly because the team is so knowledgeable, thoughtful…read moreand warm. More important than all else, they love dogs! Our pup can't wait to get inside and they shower him with love. We buy high quality treats and other things, which cost a bit, but whenever we've had something that didn't work for our dog, they took it back. Where do you find that? If you love your pet, this is the one. Well, that's what my best friend and pup, Lincoln, told me! He won't shop anywhere else. Thank you Mandy, Maria, Steve, Tony and all the crew Hollywood Feed!

I cannot stress enough how much I love this place. The staff is so friendly and knowledgeable. My…read morecat is very picky and will only eat a food that is extremely hard to find. Hollywood Feed always has it in stock, and it can be delivered to my house, which is so convenient. I just got another kitten and am so happy to have a local business I know I can rely on.

Evanston store staff are the main reason I go back to this store. They are always warm and…read morefriendly and go out of their way to answer questions about rewards, etc. The prices and discount programs are good, too.

Great place to get your dog's nails trimmed. My dog always feels at ease and they do an excellent…read morejob.

I recently stopped in to Bentley's in desperation because my 2 year old Pug had been having…read moredigestive issues even though I was feeding him the dog food my Vet recommended. Additionally, he had begun to gain quite a bit of weight. I was surprised by the large selection of dog foods and the variety of types of food (wet, dry, frozen, etc). However, most important was the competent, professional (yet friendly) clerk who assisted me. Amet (the clerk) knew exactly what was in the dog food I was currently using even though they do not sell it at Bentley's. She asked about a number of other aspects of my feeding routine, and then gave me large samples of 3 different brands of dog food to try with my Pug. She was very interested in my situation and knowledgeable about the ingredients in a dizzying array of dog foods. She made all the information manageable. I am happy to say it's been a few weeks since my initial visit and my Pug's digestive issues have improved dramatically. The samples were really helpful because it turned out that he really disliked one of them (I have never known a Pug to reject any type of food). It would have been a disastrous problem if I had purchased an entire bag of the food and he didn't like it. Really, the samples and knowledgeable staff set Bentley's apart from most fancy pet shops. They are very serious about dog food! And the staff can't be beat in terms of knowledge, interest, and friendly helpful attitude.

Horrible employees... lazy and rude... trying to wash my dog but somehow their self washing station…read moreis never working when I call ... strange

Ordered online and easy pickup. Friendly staff, great prices and you receive coupons when you sign…read moreup!

It was very easy to order my dog vitamins online for pick up...and notice to pick up came promptly…read more Pick up itself was a breeze. Thank you for your exemplary setvice !!