This is a pretty cool pet store if you're looking for unique pets and fish. They had a great bird…read moreselection. This pet store even had baby possums for sale. The things I saw were fish tons of reptiles, mice ,rats squirrels, hedgehogs, rabbits, birds bearded dragons baby possums and so much more.

This place is the pits of the world! The owner is illegally keepi g a 30 yr old tortoise here in a…read moretiny enclosure who is living a horrible life in captivity despite an animal sanctuary in Arizona offering to take her. What he is doing is illegal and the town and idiot mayor wont do anything about it to enforce the laws. He is now selling sickly kittens, rabits that wind up getting discarded. The tortoise was extremely neglected living in her own feces until protestors stepped in to draw some attention. It is just a sick and greedy owner using her as a prop to try to draw in customers. If this were the o ly pet supply store in Illinois i would drive out of state to by my pet food. Please I implore you not to buy animals from this place. Adopt! There are plenty of shelters with great dogs and cats and probably bunnies and plenty of other places to buy pet food and supplies. I would sooner support Jeff Bezos and shop for pet food on Amazon that i would buy anything from these horrible people who are mistreating animals.

Am I a bad (dog) mom? It's Mr Buttons' birthday today and I am only now getting around to buying…read moresomething for him. Fortunately I was able to pick up a few cute outfits (although Xmas ones) and some toys. He will be happy with a PB snack after his dinner (he can't tolerate specially decorated dog treats or rawhide bones). There is a large selection of holiday outfits, toys and treats for dogs (and cats, too). I also saw some little couches/chairs for lizards. Lots of animals and people visiting this location today.

The folks at PetSmart are terrific. The gal that trimmed my cat's nails was amazing. My cat is the…read moremeanest thing, ever! And, this gal was done in two seconds! No fight from the cat. She must be a "cat whisperer"!

On one hand, this store generally carries most of the items we need for our dogs and the staff is…read morefriendly and helpful. Petco also has a great customer loyalty program that offers substantial discounts and other promotions. On the other hand ... I don't know if it's a chain-wide issue, but this store has not been maintaining inventory like they used to. We feed our guys Natural Balance Limited Ingredient with "wholesome" grain, but their stock of various sizes and varieties has been thinning out. Last month, this store was sold out of a particular Kong toy. A helpful cashier called the warehouse and arranged for the items to be shipped directly to us. I received an order confirmation email that same day. The next day, I received a notice that the order was delayed. Then, one week later, I was informed that the order was canceled. I did not cancel it and no explanation was given (I was not charged). Last week, I received an email coupon whose subject line stated "Unleash Savings! $50 off just for you," but the actual coupon read "$40 off" (see screenshot). I pointed out the discrepancy to the cashier. When he scanned the coupon, it came up as invalid altogether. He spent considerable time and effort trying to get the bar code to work, but in the end he summoned the manager, who subtracted $50 manually. Petco needs to get its act together.

Went for the first dog groom here with Mochi and it was pretty good. Appreciated that it only took…read more2 hours or so... and he came out pretty well, despite having not had one for a couple months. Thanks Eva

Best place to bring your dog and shop Avery is super helpful and knowledgeable ! Everyone there is…read moreawesome and make it a great experience for my family and more importantly for my dog she loves this store .

Great customer service and friendly knowledgeable staff. For the most part this location is very…read moreclean and they are always so polite and helpful finding the products and stuff my Furbabies need!

Picked up my online order here. There is a shelf on the back side by the cashier and you scan a qr…read morecode to get assistance. Cashier was just right behind me though and she assisted me ;) lots of items on sale this day I came.

Terribly rude staff! Been to this location several times. Most recently while shopping in the avian…read moresection, I wanted to ask a young lady a question and she said to me sharply, "I'm helping someone else right now!" and turned and walked of, without even saying she would either help me or offer to find another worker who could. I'll save myself the gas money and shop online with another company going forward.

This is one of those special places. It's mostly because the team is so knowledgeable, thoughtful…read moreand warm. More important than all else, they love dogs! Our pup can't wait to get inside and they shower him with love. We buy high quality treats and other things, which cost a bit, but whenever we've had something that didn't work for our dog, they took it back. Where do you find that? If you love your pet, this is the one. Well, that's what my best friend and pup, Lincoln, told me! He won't shop anywhere else. Thank you Mandy, Maria, Steve, Tony and all the crew Hollywood Feed!

I cannot stress enough how much I love this place. The staff is so friendly and knowledgeable. My…read morecat is very picky and will only eat a food that is extremely hard to find. Hollywood Feed always has it in stock, and it can be delivered to my house, which is so convenient. I just got another kitten and am so happy to have a local business I know I can rely on.

Evanston store staff are the main reason I go back to this store. They are always warm and…read morefriendly and go out of their way to answer questions about rewards, etc. The prices and discount programs are good, too.

Great place to get your dog's nails trimmed. My dog always feels at ease and they do an excellent…read morejob.

I recently stopped in to Bentley's in desperation because my 2 year old Pug had been having…read moredigestive issues even though I was feeding him the dog food my Vet recommended. Additionally, he had begun to gain quite a bit of weight. I was surprised by the large selection of dog foods and the variety of types of food (wet, dry, frozen, etc). However, most important was the competent, professional (yet friendly) clerk who assisted me. Amet (the clerk) knew exactly what was in the dog food I was currently using even though they do not sell it at Bentley's. She asked about a number of other aspects of my feeding routine, and then gave me large samples of 3 different brands of dog food to try with my Pug. She was very interested in my situation and knowledgeable about the ingredients in a dizzying array of dog foods. She made all the information manageable. I am happy to say it's been a few weeks since my initial visit and my Pug's digestive issues have improved dramatically. The samples were really helpful because it turned out that he really disliked one of them (I have never known a Pug to reject any type of food). It would have been a disastrous problem if I had purchased an entire bag of the food and he didn't like it. Really, the samples and knowledgeable staff set Bentley's apart from most fancy pet shops. They are very serious about dog food! And the staff can't be beat in terms of knowledge, interest, and friendly helpful attitude.

Horrible employees... lazy and rude... trying to wash my dog but somehow their self washing station…read moreis never working when I call ... strange

It was very easy to order my dog vitamins online for pick up...and notice to pick up came promptly…read more Pick up itself was a breeze. Thank you for your exemplary setvice !!

Nikki did an excellent job - full service grooming - for my young pup. It was my dog's first ever…read moregrooming appointment and Nikki took her time to ensure a really positive experience. I highly recommend her.

They did wonderful work on trimming our cat's fur to a 1/2" for a "long lion cut." We'll be back!read more

Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.