They never responded! How do you conduct business if your too busy to reply to a quote - which I wanted to give you my business being how close you are to my home read more

I would not recommend this business to anyone going forward. Just because he has the word "Custom" in his business name doesn't mean he can do anything. I refuse to take my seats back to him because I don't want to wait another month to get them back. He will give you a date and not come through. He told me my project would take 5 business days and it ended up being 11 weeks. I had to ask him if I had to get the BBB or lawyer involved because he was not giving me a date he would be finished. He may be good for small projects but not a full interior like I had. Pros: -The rear speaker deck cover he did came out as I expected and was perfect to me. -Rear seats came out good. -Bernard is a nice guy and will answer any question you might have. Cons: -Bad communication. Hardly answered my call or texts. I still have the text messages. -Deadline dates were never met. There was always an excuse. -He took 2 deposits from me then asked me for the entire amount and delivers 2 months later. 5 business days is how long he told me it would take. -Shop is swarmed with kittens/cats so beware if you're allergic like me. Your upholstery will smell like it. My seats smell like pee or dirty cat. I don't know... -Does not pay attention to detail. Seats came back with stains and damage. Glue was left on the seat. Red stitching was not straight and even on the seat. -I felt like I was being pushed off after I paid in full. 5/23 UPDATE: 5/23 - all pictures were recent. They even have the GPS location on where I took them and what time. I have no reason to lie about this. I have every single text messages saved on my phone. Yes I was happy with the rear seats and door panels. Matter in fact, the door panels are already bubbling up. Should I do a new review for that? I posted 1 of many pics that I've taken at his business where he said I lied about posting old pictures. I asked him for a price for everything and he gave it to me. I never asked for a discount or anything for free. read more

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First of all, Bernardo is the nicest person. Luckily, he's also very good at Upholstery. He fixed my driver-side door panel insert very quickly. The passenger-side took him a lot longer because he had to first fix my DIY disaster trying to fix it myself. But, when he was done, it came out looking great! I'll bring all my upholstery needs to him, for sure! read more

Bernard was excellent! Great communication, I called the shop initially for a quote to fix my Bimmer's sunroof upholstery. He asked for a photo via text and was quick to respond with a reasonable quote! Dropped off my car in the morning, and the project was done by early afternoon! Would recommend this shop for its customer service, quality work, and quick turn around time. read more

Would recommend, service was great, straight forward, price was reasonable.Seat looked great, brand new. read more

Gomez Custom Upholstery - This is after!!! - Furniture Reupholstery Near Me - Walnut, California

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I took my bench seat from a 1966 El Camino and they did a fantastic job and completed it faster than expected. Just a "Buyer beware." If you plan on paying with a credit or debit card, they charge a 3.5% surcharge for the use. You read that right. It's 3.5% of the entire balance. Make sure you ask for the full price out the door. I bring that up because Daniel told me the cost was $1,000. When I arrived, he failed to tell me about the surcharge, so I said I was not going to pay an extra $35 just to use my credit card. He claimed the credit card company was adding the charge, but I saw a note posted saying that due to the increase in the cost of materials, they had to charge this additional fee. I told him I was going back home to get my checkbook, still thinking I was going to pay the original $1,000 quote. He apologized and said he should have told me before I arrived. I returned with my checkbook, and he said he had to charge an additional $36 for taxes. Well, that didn't compute either because 3.5% is not the percentage of California tax. I just went ahead and paid the additional $36 before he did actually add on the California tax rate. If I would have been told the price out the door was $1,000, I would have brought my checkbook and would not have paid the additional $36. The bench seat needed the back plastic stoppers and I asked him if they would put them in if I got them and he said he would. They did this at no cost, so that was worth the extra $36 to me. Just as an added note. The business should just tell you that they add a 3.5% surcharge on all work done due to additional business expenses and not make the claim that this is charged by the bank. I have my doubts that the bank can do this. This is the only reason I did not give the business 5 stars. read more

Gomez Custom Upholstery - 1966 El Camino bench seat - Furniture Reupholstery Near Me - Walnut, California

Very disorganized, have used them on several occasions and every time I've had an issue. They call you to tell you orders are ready then when you arrive it isn't. They tell you things will be done by a certain date and then forget to do the order. I would love to use them more because they are convenient but unfortunately it's been too many excuses and too many times where my time is wasted because of their disorganization. read more

A Nightmare Experience! I try to be fair even with negative reviews, but my experience with Bernardo was so disappointing that I feel compelled to warn others--especially those with higher-end, exotic, or collector vehicles. I initially contacted Bernardo through Yelp after relocating to the SGV following a wildfire. I was looking for a local shop to reupholster smaller leather pieces from my Ferraris, Lamborghinis, and Porsches--parts that had shrunk, dried with age, or needed custom work. I saw photos on his Yelp page of similar cars, which led me to believe he had experience with exotics. Looking back, I now suspect those photos may not have been his actual work--just random pictures. I started with a small dashboard piece from a Ferrari. Communication was great at first--Bernardo was responsive and confident, quoted a very fair price, and promised a three-day turnaround. I've previously sent parts to Germany for leather work, so I had a general idea of pricing. When I visited the shop, it was cluttered and dusty, but I've worked with small family-run businesses before that delivered excellent work, so I didn't judge based on appearance. He showed me different leather options and explained that European hides were more expensive due to their finer texture. Since this particular piece wasn't prominently visible in the car and I wasn't yet sure of his craftsmanship, I opted for the more affordable American Napa leather, which still looked decent. First Attempt: The work took about a week, which was fine. When I picked up the part, I immediately noticed a dent and wrinkling along the edges--issues that weren't present in the original piece even after 16 years. Bernardo blamed the glue drying process and assured me it would improve with time. The stitching also came out pink instead of red, but he insisted the OEM red had faded over time. I wasn't thrilled, but I accepted it as a 7/10 job--mediocre but passable for the price, and barely noticeable from five feet away. He told me he'd happily redo it if I wasn't satisfied. Second Attempt: After a few days, the blemishes hadn't improved, even after drying in the sun. When Bernardo followed up about other work, I gave him honest feedback and asked if he could redo the piece, because while I can look past the dent and the pink stitching, the excessive wrinkles facing the driver on the dash is hard to overlook. He gladly agreed, and I appreciated that at the time. I like giving businesses second chances--as long as they're trying. Everyone makes mistakes. That's when the nightmare began. Weeks passed with excuses, delays, and outright lies. I made multiple trips to the shop after he began ghosting me, only to find the part untouched, half-done, or not even started--despite his texts claiming it was "ready." Eventually, he stopped responding to calls and messages entirely. On one visit, I found the original piece and two failed attempts sitting there--clear evidence that no real progress had been made in over two months. He even texted me a picture of the 1st failed attempt as his 2nd attempt Every interaction felt like an exercise in evasion. One day, he claimed he was missing red stitching; the next, he said he broke his phone and missed all yelp messages. His coworkers or Mom would pretend not to speak English or claim he wasn't around. When I finally caught him in person, he showed me a vague, half-finished piece and promised it would be done "tomorrow." That day never came, despite multiple confirmations. He shamelessly made me drive down there for nothing--repeatedly. Through it all, I remained patient, polite, and fair. The Bottom Line: This simple job turned into a two-month ordeal filled with dishonesty, poor craftsmanship, and zero accountability. Bernardo couldn't even match stitching color correctly. Rather than admit he underestimated the complexity of the job, he chose to lie, dodge responsibility, and waste my time. It's laughable that he literally hides from me at the shop--like a mouse! This family business, passed down from the late Mr. Gomez Sr., is heading toward ruin under his son's management. This situation could have been resolved in so many better ways: -He could have simply declined the job like other shops did. -He could have admitted he couldn't improve it and returned the part. -He could have offered a refund. -Or even completed a second 7/10 job and called it his best effort. But instead, he chose the path that rightfully earned him this review, over just a few hundred dollars He may do fine with everyday vehicles, but if you care about quality, attention to detail, real customer service, or integrity--especially for higher-end or collector cars--do yourself a favor and go elsewhere. read more

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We are selling our 5 years old Mercedes SUV and looking for repair some of the interior damages. we are very satisfied with Gomez Upholstery and would recommend you to come get your interior repair here with Daniel the master of auto upholstery. We went to several auto upholstery shops nearby to get quoted and Gomez was the most reasonable and most responsive. Daniel is the upholstery master he is doing this 40+ years experience. Not only the driver seat he can repair , he also repaired the interior wall , the trunk carpet, also the cover shield of the seatbelt. First you bring your car into the shop to get quote , they will tell you in immediately how much it will cost to repair each spot , they you can ask for some discounts if you have multiple spots need to repair. Job is done within 24 hours! Hope he won't be retried soon so he can help more customers like me! read more

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I looked around countless number of shops for upholstery service for my office chair - all were quoting really high prices. I even asked another shop if they could customize colors and they gave me an attitude. Went into Bernardo's shop here at Gomez Custom Upholstery and he talked over the colors and what he could do for cushioning and stitching. He made everything sound like not a problem. And it really wasn't for him as he really did do all the things I asked him to. Not only that, but he was adamant on having a same day turn around for me. Other places would be weeks. Truly a hard worker. Really good communication as he texted me on updates in a quick manner for material he has and he remembered everything needed to be done. Also worked with me on the time I could pick it up and was flexible. I had a minor issue with my chair when I took it back home and told Bernardo about it. He fixed it for me quickly and told me if I have any other issues I can let him know. Grade A quality service and customer service! This is definitely my go-to for upholstery needs from now on. read more

Gomez Custom Upholstery - Office chair reupholstered for a competitive price l! - Furniture Reupholstery Near Me - Walnut, California

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Quality of service was amazing ,price was very affordable and reasonable. They installed my seat cover and shaved the foam fit perfectly on my bike. Parking is very limited suggested to park around the corner not on valley blvd. read more

Gomez Custom Upholstery - Seat cover install with seat foam shaving for my motocross bike .excellent job and price was amazing! - Furniture Reupholstery Near Me - Walnut, California

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Brought my 2003 GMC Sierra 1500 To have the headliner replaced. They did an amazing job. The driver side visor did not have a mirror, and they were able to find a pair that match and put them on for me. I contacted several places, and this company was the best price around. I definitely would recommend Gomez Custom Upholstery. read more

Gomez Custom Upholstery - Furniture Reupholstery Near Me - Walnut, California

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Absolute legends. Worked with Gomez Jr to reupholster a pair of my Recaro seats, and boy did he deliver!!! He definitely brought back my seats from the dead. It took him about 2-3 days to figure it all out and make the seat covers fit as I made an oopsie and bought ones that are slightly off. But man did he do an amazing job. On top of that, he created some custom seat inserts for me and it definitely made my interior pop. Great people, great turnarounds, great value, and great results. Will definitely be back soon! read more

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I dropped my car off in the morning and picked up later in the afternoon. The quality was terrific and price was reasonable! Thank you.

Excellent experience working with the guys at Gomez's. I've been looking for someone to reinforce my old 96 Tacoma's driver's seat that sags and is uncomfortable. I saw they had good reviews so I requested a quote and they responded the same day with a price and next day availability. When I showed up they were true to their price and timing. They did an excellent job, the seat feels so much better, and they even hooked it up with a little lumbar support padding too. Top not service, would highly recommend! read more

I was looking for an upholstery shop to replace the ripped leather on my seat cushions in my car, so I went on Yelp to get a quote for my project. Eventually after getting several quotes and reading the reviews, I decided to let Bernardo take on my project as he offered a very reasonable price. Bernardo was very professional, communicative and efficient. I was able to drop off my car on a Friday morning and she was ready early next morning. She looked gorgeous! Bernardo was able to replace the leather on my seat cushions and they look like they just came out from the factory! I recommend anyone who needs a project like this done to go to this shop! read more

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I needed a place to upholster my dining chairs. Bernardo was fast and inexpensive! The chairs came out great! He tightened the webbing underneath the seat and added more cushion. The chairs now no longer sag and have that sinking feeling when sitting on them. I definitely recommend them if you need dining chairs upholstered. read more

Gomez Custom Upholstery - Before photo (webbing underneath was too loose and the chair sagged when sitting down) - Furniture Reupholstery Near Me - Walnut, California

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I had 2 counter height chairs recovered and the quality of the workmanship was excellent.

I just had the upholstery of my MB car done and the owner himself helped me a very nice guy. He promised me to pickup the following morning and it was perfectly done at a reasonable price. Highly recommended . read more

Set up an appointment couple weeks ago. The guy who set the the appointment said drop it off early in the morning and the car will be ready at the end of the day. Just for the roof liner repair. Fast forward to appointment day, dropped of the car at 9am, the guy who was there said it was an easy job and it'll be done by 2pm. Took a $25 Uber back home. Called them 5 time from 3-5pm and left a message. No response. Took a $30 Uber their expecting to have my car ready. The old guy with the rude demeanor said the car was not ready, they never even touched it. The never got the material. So now I'm out $55 in Uber ride, wasted a whole day, my car is not done, no communication, and the guy lies to my face with no shame, very nonchalant with other peoples cars like anyone can come in and take things from customers cars or vandalize it, they really don't care or pay attention. Bad business, take your business elsewhere! read more

From my intial quote request via Yelp for installation of a new convertible top, headliner, and re-upholster two front seats, to all the communications via messages and phone calls for all my inquiries/concerns, up until the day I brought in the car in, Bernardo was nothing short of professional, knowledgeable, courteous, and overall a down to earth honest person. Bernardo provided excellent workmanship installing the new convertible top and headliner and the the two re-upholstered seats came out ! He great. Communicated throughout the process until finish. Thank you again Bernardo! read more

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Was I shrinking like that witch in the Wizard of Oz? My rear sank so far down in my seat. I could barely see over the dashboard.. What caused my rear to blow out the bottom of my truck seat? The owner came out and said I need mucho padding! "What? ......mucho padding?" He said I blew out three springs on the bottom of seat.. I thought my seat was small...oh..you mean the truck seat!!! I didn't think my bottom was that big... But the damage had been done by something. I'm afraid to say it..but...it had to have been my rear. So this place repaired the damages over the last 10 years. With fresh new padding...like a booster seat. Ya..ya..I know booster blocks for my accelerator n brake pedals So...when I sat in my truck driver's seat. It felt so comfy.... I could actually sit normal in my truck All that extra padding on the bottom, sides, and back And extra springs...no charge...... Bounce....bounce....bounce.......bounce... Just testing those springs....heee....heee.... Tremendously excellent professional service... read more

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Took some donor seats I have for a 65 chevelle I'm finishing and drop them off and the guys were beyond helpful and got my uppers reupholstered in 2 day turn around and even tuned up the back with new clips for free , without even asking !! I'm very happy and hope that they get more people in the hotrod/muscle car industry because we can afford to lose great shops like these Old school feel, honest work and quality craftsmanship!!! read more

Gomez Custom Upholstery - Furniture Reupholstery Near Me - Walnut, California

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The driver's seat in my Tahoe had worn on the right side and torn open with cracks. I search the reviews in Yelp and found a local business that gave me a good price and told me exactly what needed to be done. Bernardo did an EXCELLENT job within a few hours. The seat looks as good as new...seriously. HIGHLY RECOMMENDED. Thank you so much. read more

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Had a special project I was working on and needed something done for my show car. It turned out great!! Thanks guys!

Bernardo took care of the rip in my suv and matched the origin leather and also reupholstered 6 dining chairs. Would recommend and go back again when the needed read more

Had my motorcycle seat reupholstered by Bernardo. He was very attentive and helpful during the planning process. I appreciated his feedback and was extremely happy and satisfied with the finished product. Would return in the future if need additional work needed. read more

Gomez Custom Upholstery - Furniture Reupholstery Near Me - Walnut, California

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I had the fabric on my convertible top replaced and the installation was really quick! read more

Gomez Custom Upholstery - Furniture Reupholstery Near Me - Walnut, California

Took my 2001 Suburban to replace the driver seat. Bernardo gave me reasonable price. The seat look great, so I took my G37 and replaced both driver and passenger seat. Very happy with the work on both cars. The work was done very quickly and over the weekend. read more

They responded to my question to estimate for a cushion for our nook bench. I did not realize how expensive it's. At this time I'll keep in mind for future time when I am seriously would want to order one. I don't know how the final product is. Just based on my interaction with them. read more

I had a MZB 420SEL driver's seat re-upholstered / re-stitiched and the result was amazing! Great craftmanship and very reasonable charges.

Glad I took my car to Gomez. Did a great job and left it looking good as new! Took a little longer than expected but it was worth the wait! Thank you! read more

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Have been going to them for years excellent work and reliable work on 4 of my vehicles.

Good work at good prices. Got my headliner and armrests replaced. Had a couple issues after the install but they took care of it quickly. They stand behind their work. Help fix a separated trunk liner for free to boot. Glad I could help a local business that does quality work. read more

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Bernardo created a very durable seam in my pool cover. His work was good and his prices were fair and all done the same day!!!! I was poised to write him a good review but what followed was beyond belief. Bernardo ruined his review after he took my money for an order of material that he said he could obtain. After a month of waiting he told me the material was arriving and to come pick it up. He not only did not obtain the promised material but it appears he never ordered it. When asked for a refund would not refund my money. He went on to bounce a check and when asked to refund my money with cash he continued to be evasive. He would promise payment on more than one occasion, tell me when to come get my money, but every time I would show up at the shop he was never there and no one in the shop knew what the status of my refund was. I finally got my money after multiple trips to the shop thanks to the mother, at least she has integrity. What a disappointment this guy turned out to be. Let the buyer beware but after the way I was treated I absolutely can no longer recommend this shop to anyone. When you continually jerk your clients around for weeks on end you loose all your credibility. Respect is mutual and continually earned. Learn how to treat your customers with honesty and respect and they will respond in kind.. read more

The worst customer service!!! I left my vanity chair with them on Saturday and they said it would be done by Monday. I came to pick it up on Tuesday and they never even started the job.. read more

Great work at a fair price. I have used their services a few times. They are friendly and helpful.

I just had Gomez Upholstery put new upholstery on my weight bench. They were quick to give me a quote (which was very competitive compared to others), reupholster the same day, and were very friendly and easy to work with. I live in the area and now that I know about them I will use them for all my upholstery needs. I would not hesitate to refer them to anyone. Great job Gomez Upholstery!! read more

Went to replace my leather seat yesterday , Gomes custom upholstery is the place to go , Bernardo is the man , replaced my leather seats , now my seat like new and comfortable , thank you man read more

I brought in my car to Gomez Custom Upholstery because there was a tear on my front passenger seat and need to repair a portion of my leather seat. The store assisted me in completing the repair with competitive pricing and complete the task timely. I would recommend this shop for upholstery repairing. read more