I have a benefit tomorrow evening and pulled out the shoes I was going to wear only to discover that they had no rubber pieces on the bottom of the heals. I called several places but despite my dilemma, I was told it would take a week and a half to get this small job done. By chance, I called Gomezz Shoe Repair and explained my situation. They said to bring the shoes in right away. I was greeted by his daughter when I walked in. She was all smiles, took my shoes and asked me to take a seat. While I was waiting, I found the perfect purse to go with my dress for the benefit. I think it took Jose less than ten minutes to put the rubber bottoms on my shoes. The shoes now look brand new. The price was perfect and I even left a tip because they were kind enough to see me right away. One question Jose, can you get my doctors to give the same great service? I wish you and your lovely daughter all the best and may God bless your business. If I ever need a shoe repair again, it will be your shop that I contact first. read more

My husband gifted me with a pair of costly, classy Michael Kors dress boots (that I wish would last forever). Mr. Jose Rosa provided most outstanding repair service! The leather conditioning, repellent, and sharp focus with complicated repairs exceeded my expectations. My boots look new again. The sustainability of my boots gold hardware concerns me, and while I forgot to mention this, Mr. Jose worked his magic, today the hardware and zipper are simply stunning. Additionally, the young lady at the front desk patiently paid attention to my numerous detailed requests (which meant a lot to me). This repair shop is a treasure, and I am ecstatic to have established such wonderful relationships with Gomez Shoe Repair. With Mr. Jose's craftmanship, my accessories will last forever. read more

First of all finding a cobbler to repair shoes is difficult. When you find one as EXCELLENT as Gomezz Shoe Repair you tell everyone. I needed the worn heels repaired on my black shoe boots. Thought I was going to drop them off, get a ticket and told to return the following week. Oh no! I was asked if I wanted to wait for them. Couldn't believe it! I said I had an errand to run just up the road and then I'd return. No problem I was told. My new heels are great, the shoes were polished and look brand spanking new! And the price was more than reasonable. THANK YOU for the wonderful job and I shall return and let my friends know where they can go if their shoes need work. read more

I have been there only 2 times now but will be recommending this place to anyone needing shoe repair. The first time, I needed a heel replacement in a hurry as I was leaving town for a funeral. They had it done in a day. The second time, since they did such a great job the first time, I went in to have heels added to 2 pair of shoes. They were so friendly and asked if I wanted to wait. I did and they were done in a very timely manner. Besides the excellent work they do, they are so friendly and I can't say enough about the great customer service. Keep up the good work. read more

Amazing! Jose and his wife were so incredibly kind, they took their time listening to my needs and without hesitation, he had me try the sandals on, they then explained what he would do to make them fit me better and 15 minutes or so later, my sandals were done! I didn't expect them done in a day, but they explained that when there are special circumstances, like mine they work on them when you're in the store to allow for adjustments if necessary! Wonderful couple, incredible work! When you need shoe repair or adjustments, this IS the place to go! Thank you BOTH so much!!! read more

I've never been to a shoe repair shop ever until I went to Gomez's Shoe & Leather repair. I brought my favorite dress shoes in for some much needed work after all the wear & tear on them from the past two years. Both shoes were pretty rough & one needed a new heel all together. I was told to come back the next day & my shoes looked brand new! Both had new soles & were polished up beautifully. The customer service is second to none here & the quality is amazing. This shop is both affordable & efficient. I highly recommend!! read more

THE BEST! He is the Michaelangelo in shoe repair. I brought my ankle boots in for a lost heel. He replaced the heels with good quality, non-skid ... not only did I get them back repaired, he shined them and polished the edges ... they look brand new. I can tell you that I've lived in many parts of the USA and have not found any shoe repair shop that is at his level of quality and expertise. He is a true find. If you love your shoes, this is the place to have them renewed. Thank you Jose. read more

I needed a wedge on the outside of my shoes, this keeps me from walking on the side of my feet. I have tried so many shoe repair sites and they would try and glue a piece on the outside of the shoe. It never would hold and would separate and then come off. Jose was the repair place that could insert the wedge inside the sole and close it up without any discomfort and never separates. Perfectly and beautifully done. He and the shop are a five star shoe repair shop. Bill S read more

Leather? Stitch or repair your handbag? This is the place where you need to go. I was visiting in the area and my carry on straps were coming loose. Gomez fixed me right up and I bet it will last a long while. I had been thinking of the many old school tradesmen we are losing in the last decade or so in so many needed service professions. People we always knew were not far from wherever one lives. That doesn't exist so much anymore. Gomez is one of those people. read more

I took my Dansko Mary Jane shoes to this shoe repair shop, and I could not have been more pleased with the service I received. The owner, Jose Rosa, and his wife were not only incredibly kind and professional but also displayed exceptional craftsmanship. They did an outstanding job replacing the heel and shining them up beautifully. I'm truly impressed and grateful for their excellent workmanship and friendly service and at a great price. Highly recommend! read more

I took 3 items to be repaired. A leather jacket that needed a zipper, a pair of saddle bags that needed the bottom of 1 repaired and a tool pouch with a hole. They replaced the bottom of both saddle bags at no extra cost. The jacket and tool pouch look better than new. I was told it would be a week, it took 3 days. All of it was cleaned and polished. Super nice people. Go here if you need anything leather repaired. read more

OMGOSH my shoes are BEAUTIFUL and look brand new!!! I needed my brown leather chunky heel shoes painted in black for work. Jose Rosa did an AMAZING job, I'm just so excited how they turned out. I don't live close by and he had them done in less than 2 hrs. while I went shopping. EXCELLENT customer service. I highly recommend going there, his wife is also very kind and helpful. read more

I'm new to Cleveland. Moved here last December. I've been wondering where to go for certain services and I'm so thrilled to find Gonez. I walked in today, needed new heels on my boots and within 5 minutes they were done. While I waited I really enjoyed the roominess and cleanliness of the place. Gomez was really friendly and I will most certainly be coming back. read more

This a fantastic, family run, shoe repair and leather work, shop. Jose and the family members I met are warm, engaging and take pride in their family brand. Not only is the craftsmanship top notch you'll meet a staff that understands customer service and works toward nurturing a returning customer base. Obviously, I highly recommend Gomez Shoe Repair Mentor. read more

I love my first pair of UGGs and over the years the sole was wearing, so I took my favorite leather boots to Gomezz. They treated my boots to a day at the spa! New heel to toe soles, and a shine I hadn't seen in years. Thank you, for saving my twenty year old boots and giving me back my favorite pair. See you in a couple years for another spa day! read more

Dropped off my german made shoes I purchased years ago to have the leather revised. I was talked into replacing the sole and was contacted two days later completed. Gomez and wife did a wonderful job renewing my shoes. They are now like brand new. Thank you for the reasonable repairs and making me happy with the results. read more

I recently took two pairs of SAS shoes to Gomezz Shoe repair to see if the worn down soles could be replaced. They were originally expensive shoes, but I thought they were beyond repair. Much to my surprise, Mr. Gomezz was able repair them like new! I could not be more pleased. I highly recommended Gomezz Shoe Repair! read more

Excellent repairs and very reasonable prices. Jose has repaired several coats and shoes for my wife and I. Recently, mY leather jacket had quite a tear by the pocket, but Jose was able to fix it and make it look like new. He and his wife are very charming folks. Pleasure doing business with them. read more

Gomezz shoe repair brought my almost destroyed Frye boots back to life!!! What a beautiful job they did, and for a very affordable price. They take pride in their work and are shop owners with integrity. I highly recommend Gomezz Shoe Repair on Mentor Ave, just East of Route 306. Great job! read more