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    Gone Postal

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Services - Gone Postal

    Document binding

    Copymaking services

    Faxing

    8 More Services

    Lamination

    Mailbox centers

    Printing

    Photo printing

    Poster printing

    Sign printing

    Scanning

    Shipping centers

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    5 years ago

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    The UPS Store

    The UPS Store

    (15 reviews)

    Customer service here was non existent on my visit today. I frequent two other UPS Stores nearer to…read moremy home and have never encountered the inefficiency and lack of care for customers that this location doled out. I walked in and got behind one man waiting in line while another lady waited at the counter with no visible employee assisting her. There was one employee answering phone calls and another doing package tasks that was not related to an existing customer in line (and at a snails pace at that). The third employee was at a computer facing away from the customer line assisting a customer standing near him. When he finished, he looked at our line and told us he would begin assisting people on the left side of the center island even though 2 of 3 of us were on the opposing side. I remarked "This man and I were here before her (referencing a customer that walked in and went immediately to the left side of the island). He replied rudely "Well, you still have to line up on THIS side to be helped." I started to approach the designated side and only then saw a small, low hanging sign with an arrow directing customers to the left for returns. I am a former educator and I understand rules, instructions to follow, and signage, but I do not understand the lack of regard for your customers and the failure to be courteous. Further, would it not be in everyone's best interest to post signage high and ahead of customers line of sight as they wait in order to recalibrate as needed? It is perfectly natural to see a line and get into it upon entry. I left this location with my Amazon return in hand as I will not support such an unprofessional business. At both the Red Oak and Waxahachie UPS stores, you are welcomed as you walk in, and every employee visible is assisting with in-store customers before taking on other tasks. They are efficient, courteous and professional. These UPS stores understand customer service and appreciate their customer's time and patronage. I will continue to give both the Red Oak and Waxahachie locations my business. Save yourself some aggravation and avoid this UPS Store.

    Received Great Customer Service. Very easy to send my package. Was in and out in less that 15…read moreminutes

    Office Depot

    Office Depot

    (16 reviews)

    $$

    WORSE COMPANY! I placed an order on 9/3 for an A frame. They immediately call me because of a…read morecredit card issue. we get that fixed over the phone and the agent assures me that my order will be delivered on Monday, as planned. The order doesn't show up Monday, Tuesday and then at end of day Wednesday I get an email saying my order never went through and to call in. I called in and speak with Office Depots Sri Lanka call center, which is A HORRIBLE experience. People BARELY speaking English and most of the time you can't understand them so they apologize over and over and over and over. It seems like that's the ONLY thing their call center is capable of doing, apologizing non stop. I was transferred to 4 different people and had to explain my situation every single time with them apologizing and telling me that they can't help me. I asked the first phone agent to speak to a supervisor or manager to which he said there are none there right now but management should be available in a few hours. He kept wanting to disconnect the call and have someone call me back when management gets in the office. I instantly knew he was a LIAR! Why would a USA company who is outsourcing their phone center to India, not have management during USA business hours. (I called in at 9.45am) I was VERY adamant that I was not getting off the phone until I spoke with a supervisor or manager. After 3 minutes the agent said a manager is available now. So he transferred me to another phone agent so I got the chance to explain my situation yet AGAIN!!! After 40 minutes I finally got a "manager" on the phone. To wish she began to tell me how it's my fault the order didn't go through because I should have called my bank to confirm the payment when through. That it's not up to Office Depot to confirm payment was received. Which is REALLY weird because when I initially made the order there was an issue and someone called me immediately and said the problem was "fixed"! This "manager" kept cutting me off and trying to talk over me as I was explaining and asking questions. I finally asked the "manager" to stop talking over me and listen to me. This didn't sit well for "Ms.Manager" because the next thing I know I was disconnected after being on the phone for 45 minutes. Oh, on top of all that....... The "manager" said that I could get my delivered on 9/16 now. Sssssssssooooooooooo.......... Office Depot screws up this whole situation and then tells me I can pay full price for the stuff that was supposed to be delivered 3 days but I'll get it in another 7 days. DO. NOT. DO. BUSINESS. WITH. THIS. SHITTY. COMPANY. USA company, Outsourcing to India

    Needed to make copies and 3 of the 5 copy machines were out of order. Then the ink must have been…read morelow also as the print was real light and was set on darkest setting. Oh well got copies made after 40 minutes!

    Gone Postal - shipping_centers - Updated May 2026

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