What would really benefit their menu is a descriptor of the amount of caffeine in each drink. I want to consider low/no caffeine options if I get a drink later in the day, but I'm not sure which drinks would be better for that. Otherwise, great place to chill at if you're coming home from work or are preparing to get groceries at the walking distance Kroger. read more

Very rude employee at the front this afternoon - 4/29. I never got her name, but she appeared to be Hispanic with short hair tied in a ponytail. I politely asked if the bathrooms were supposed to be locked or if they were closed, since both were locked when I tried to use them. She responded with "I guess" in a very dismissive tone and didn't make eye contact, which felt unprofessional. I found it odd that both restrooms were not open to costumers, especially since it was still not even close to closing time. Later, when we received our order, one of the drinks was made in the wrong size. I went back to the front and calmly asked if it could be corrected. Again, she didn't look at me and simply said "oh" before taking the drink without any acknowledgment. I even apologized for the inconvenience, but there was still no response. When the drink was remade, she called out the order and threw the straw onto the counter. Her overall demeanor seemed visibly irritated, which made me feel uncomfortable and confused as a customer. I work in customer service as well, so I understand it can be a stressful job, but there's still a basic level of decency that should be maintained. Unfortunately, this interaction left a very poor first impression of this Gong Cha location. I hope management can address customer service training with staff moving forward. read more

Cute clean friendly place. Cool music. In the kroger parking lot around the corner Plenty of seats. Cool places for IG pix. We got the creme brûlée strawberry latte iced 9/10 Brown sugar milk tea with boba pearls. 30%sweet 8/10 Bubble waffle 9/10 great and just the right sweetness Next time I wanna try the lychee slush. Looked delish. Reasonable prices... 5.50-650 for drinks read more

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This place was nice. The staff was helpful since it was our first time here and recommended the Brown Sugar Milk Tea. I loved it! I did try the original waffle and liked it. I will say I love the atmosphere where you can take photos with a cutout and green grass background. I couldn't help myself lol I will say I love the cart of games to play while you wait is fun. However Boba Bonzana didn't have instructions and even the online videos weren't helpful :(. Other than that it was fun. read more

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Great drinks and perfect place to read a book. Tried the Thai tea and it was delicious! read more

Gong Cha - Thai tea - Bubble Tea Near Me - Houston, Texas

Rebecca provided outstanding customer service! She helped both my daughter and me with our drinks and went above and beyond to make sure everything was perfect. When they were out of the black boba, she took the time to help my daughter choose another topping that she ended up loving. I ordered the Vietnamese coffee with the sweet foam on top. It turned out sweeter than I expected, but Rebecca immediately fixed it without hesitation, and it was absolutely perfect afterward. It was my first time trying that drink, and it was SO good! Great customer service can make all the difference, and Rebecca truly made our visit enjoyable. We'll definitely be back, and I hope we're lucky enough to have Rebecca help us again! read more

I've always heard good things about this bubble tea chain and was excited to try it! It was quite underwhelming to be honest, I ordered a mango green tea with coconut jelly at 100% sweetness. It was way too sugar but beyond that pretty bland. Was disappointed but it definitely had a fun vibe and the drinks were made really quickly. There's only one kiosk but line goes by fast. read more

Maybe the worst boba I've ever had. Oolong milk tea, less ice w boba 30% sweet... it was super sweet, no/weak tea, the boba texture was awful, no bounce at all. read more

Take out order Love the brown sugar Creme brulee And the wintermelon as well Thank You read more

We love the drinks at this place. Our favorites are the dirty brown sugar milk tea with milk foam/boba, green tea with milk foam with boba, and now our new favorite is the black coffee with milk foam and coffee jelly. The service is always quick and friendly. We enjoyed every recommendations that they have for us. Ambiance has sleek design, perfect for friends gathering and studying. Their bathroom is super clean and has pretty black and white design. Overall, I'm glad this place is close by home that I can frequent to get my boba craving fixed! read more

Gong Cha - Milk foam black coffee with coffee jelly - Bubble Tea Near Me - Houston, Texas

Great drinks and service! Ordering online is the best for me also they have rewards with the app.

Love coming here and trying their seasonal drinks! Kind staff and the place is kept nice & clean! read more

Gong Cha - Strawberry Cheesecake Smoothie - Bubble Tea Near Me - Houston, Texas

This location was nice. It was very clean inside. The worker was friendly and waited for us to read their menu. They have a huge amount of choices which can be overwhelming but also good for those who want to try different things. I ordered the earl grey 3q half sweet in their season gingerbread man cup. They made it very well, it wasn't over-sweet at all. They have games near the register. Looks like a great place to come and chill or do some studying. read more

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Nice atmosphere. Great place to study. Ordered: medium Thai tea 100% sweet. At regular sweetness, the Thai tea was slightly sweeter than I'm used to for 100% sweetness. It was still good. I was pleasantly surprised by their straws! It's a paper straw (I think) but acts like plastic - doesn't melt in your drink. STUDY This is a great place to study. The free wifi is stable and doesn't disconnect. The password is located at the front counter. There's outlets with 2 plugs at almost all of the tables. You can push the tables together if you have larger groups. It gets chilly inside, so make sure to bring a jacket. read more

Gong Cha - Thai tea - Bubble Tea Near Me - Houston, Texas

I love the service and vibes! Their matcha is amazing! and best waffles ever! Best boba place!

I got the crème brûlée boba and adaly was great help. She really poured her heart and soul into making my heavenly drink. Very clean space I felt happy my crème brûlée had a nice home before I drank it. Thank you, ms adaly I may (will) go back one day soon. read more

I love this Gong Cha location. My cousins and I used to go out of our way after a family get together at my grandmas house to get Gong Cha in Chinatown and now we can literally walk to it! The drinks are just as good, and the staff is so nice, friendly, and helpful if you have a hard time making a decision on their variety of choices. I attended their grand opening and received BOGO 50 % of their top ten! I had the classic milk tea with boba and my cousin had the matcha milk tea. I would definitely return to try other items. The store is decorated very nice clean and modern as well. This location is just what Jersey Village was missing. I highly recommend to give them a try! read more

Checked out this place over the weekend!! Hands down the best boba I've had in Houston....dare I say in a long while. This boba tea tasted like the one I remember from my time in Taiwan. I ordered the burnt brown sugar with added boba. Best thing about this place, they use plant based milk powder so if you're lactose intolerant like me rest assured you can enjoy. read more

Gong Cha - Bubble Tea Near Me - Houston, Texas

Amazing place. Amazing service. The drinks are definitely fantastic. The staff are very wonderful.

So many variety in teas. Very refreshing. Very spacious, clean and fast service. Highly recommend read more

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2 star: I ordered a green milk tea with 70% sugar and it taste very bland, definitely 0% sweet. On top of that, it took about 20 minutes to make 3 drinks. It was not that busy. Not sure if this location is new, but I've have good experiences at gong Cha, not this one. Didn't try it until I got home, so disappointed. 4 star: (UPDATED) Thanks Sabrina, for promptly responding. I appreciate the response and corrective action. I have updated my review to reflect my experience after having a response by the owner. This goes a long way. read more

Gong Cha - Boba tea - Bubble Tea Near Me - Houston, Texas

Clean table surfaces, friendly and smiling staff. Glad to have this place open so close to where I live. Good flavors. They also have waffles and ice cream. Highly recommend! read more

Gong Cha - Bubble Tea Near Me - Houston, Texas

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the inside is really cute and spacious. I got the dirty boba with milk foam and it was so amazing! just enough foam not too much. It was pretty sweet but more creamy then sugary. Service was quick! read more

Gong Cha - Dirty Brown Sugar Milk Tea - Bubble Tea Near Me - Houston, Texas

Not bad at all. I smoked my drink and enjoyed every bit of it. I plan to return in the future. One of the best! Keep up with what you guys are doing. Best service, positive atmosphere, great drink variety and on-time. read more

This place kind of sucked. Mediocre customer service, high prices, not good drinks. I got a passionfruit yogurt drink, as well as a matcha boba drink. Both were subpar and definitely not worth the price. The matcha itself was too sweet. EDIT: Hi Sabrina, I'm glad I can speak to the owner. No, you did not talk to me. You don't remember our interaction, or you may be confusing me with someone completely different, because that's not what happened. I visited on 10/30/22 around 9 PM and I only spoke to the male cashiers. One of them was wearing a shark costume. When I picked up my drinks, none of them said anything to me. I'm not sure why you're lying, but it's pretty strange and confirms that this place sucks. I'm changing this to a one-star for your response. Wishing you the best. read more

Service was not great and the boba coffee I had was not good. The hype and good ratings did not match.

Super cute place with tons of options for boba and other drinks. Excited to have a boba place nearby and look forward to trying a bunch of different combos. Today I got the Earl Grey Milk Tea with pearls and we also got the chocolate caramel slush. First sip of my drink felt a little too sweet, for my taste, but when mixed with the pearls it mellowed out. Next time I plan to try the lychee slush. Always a good sign when you are already planning your next visit during the first. read more

Gong Cha - Super cute selfie wall - Bubble Tea Near Me - Houston, Texas

Finally something noteworthy comes to the Jersey Village area! So happy to finally have this option in the area! Drink quality is on par with the Bellaire location but with much better customer service! read more

My husband and I love boba and wanted to try out this local shop. The dining area was neat and clean, very quick and friendly service. We also had drinks but finished them before the waffle (oops). The treat is very unique, tasted good but the warm waffle kind of melted the ice cream quickly. Would return! read more

Gong Cha - Matcha Boba Waffle & Vanilla Ice Cream - Bubble Tea Near Me - Houston, Texas

It's OK this is my go to if kung fu tea is not open or I can't find one close by, has this business as well spread out through Houston. I find that their portions are smaller than other Boba tea businesses although the variety is pretty cool. Friendly staff good parking. read more

So happy that Gong Cha opened up near the house. Service is the best and so friendly! Tried lots of different drinks and all are very good. read more

Gong Cha - Bubble Tea Near Me - Houston, Texas

I finally got to check this place out. So cool inside and my friends and I liked the games so we could play while we drank our drinks. I got the cocoa mint drink. So yummy and minty. It was a perfect Christmas drink. I will be coming back to try more drinks for sure. read more

Gong Cha - Cocoa mint - Bubble Tea Near Me - Houston, Texas

We've been a couple of times, and the drinks are delicious! There are so many varieties to choose from. It's fun to try different ones. They have very friendly staff as well. Highly recommend! read more

Gong Cha - Yummy drinks! - Bubble Tea Near Me - Houston, Texas

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Came here for a school spirit night and the service and items we ordered we so good! The staff is very welcoming and I absolutely love that they give back to the community by hosting spirit nights for the elementary school nearby. What a wonderful community partner!! The owner is super sweet and very present with her staff. I had never been here before and wasn't sure what to order, but her recommendations were on point! The drinks we ordered and the dessert we got for the kids did not disappoint! The milk teas are delicious and the seasonal berry slush that my husband order was amazing. Also the kiddos LOVED their chocolate bubble waffle with chocolate ice cream and crumbled Oreos on top! I'll definitely be back again for a yummy treat with the family. Looks like lots of families and kids in the neighborhood like it. There always have a good crowd of people each night. Try it out and treat yo'self! read more

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The teas are delicious here! One of the thing thats keeps me coming back is the options they offer. On of the ladies there, the asian girl seems to always have an attitude. read more

Hate to leave negative reviews especially because I've been coming here for a while but today's service made me really frustrated. We ordered two milk based drinks that in theory is quite simple and fast to make (we ordered 45 mins before closing so we were trying to be mindful -- speaking from a former barista perspective) but it took the 2 workers 15 minutes to get out. Just came off like they didn't care if the service was good & efficient :/ read more

I come here all the time. The drinks are amazing high quality. The store owner is very service friendly, and willing to accommodate. I will say they get busy during the day because of the highschool kids so just fyi. But they're usually pretty fast read more

I have recently given this place a try, and they have been friendly, tasty, and clean every time. I stopped by to grab a drink before shopping at kroger earlier today, and even though their machines were down, which made payment difficult, they accepted my order and were happy to serve me. I will definitely be coming back. read more

The most expensive bubble tea place I have ever been though it is my favorite place. My friends told me they will not come here because of the price. Gong Cha from other locations charges normal price, but this place charged me dirty brown sugar milk tea for over $8 dollars. read more

They have a good variety but i ended up getting a matcha latte and it was so sweet. My daughter got milk tea mango and she loved hers.