Took the time to talk & listen to my complaints also was concerned with my other issues and wants…read moreto make sure I am cleared by my 2 most important doctors. When I couldn't get appointments for the clearance doctors 1 could get me in within 2 weeks the other was 2 months out & Dr Matuk's office will be calling to get me in sooner.

Dr. Matuk and Mary or Mark, not sure of the gender, refused my services today for being a veteran!…read moreAnother doctor, in the same office, found a blood clot (Boghal) on my intestines and Matuk's feeling were hurt because I requested that doctor to take care of my care. Matuk gave me a colonoscopy without ever a follow up. So Mary or Mark; hope I didn't get the gender wrong, the office manager, refused me because they said I saw another VA doctor. Why would the VA make an appointment with Matuk if I saw another doctor? That didn't make sense or wasn't a logical reason refuse to see me OR it's because of my service to this country. Dr. Matuk's office refused me because of my veterans service or because of my ethnic background as a Native American! I have 2 excellent insurances both Blue Cross/Blue Shield and the VA insurance but was refused service. As a proud member of the VA and the American Legion of California, I will be informing ALL veterans of this horrible group of medical "professionals" and Matuk's office! Horrible people!!!

Dr. Heidrick is the best Dr. I have ever had. His annual assessment provides a real peace of mind…read moreand has turned my health completely around and gotten me on a much healthier path. He is extremely knowledgeable and very professional. Scheduling is immediate and he's very generous with his time and detailed explanations. I'm so happy to have him in my corner as my medical professional.

Saved my Husband's life! My husband spent a week at…read moreAdventist Health with a blood clot in his lung. The hospital misdiagnosed him. My husband was in so much pain he wanted to end all treatment and enter hospice care. My husband's regular doctor was in Santa Barbara and he was too ill to travel for follow up care so he reluctantly agreed to find a PCP in Bakersfield. I asked around for the best Doctor in town and was referred to Dr. Heidrick. Dr. Heidrick met with him for his first visit on a Monday, ordered STAT tests Tuesday, Correctly Diagnosed my husband Wednesday and had him to the top Surgeon at UCLA on Thursday. Needless to say his recovery has been bumpy but Dr. Heidrick and his amazing staff have been with us every step of the way. My husband's recovery goal was to play golf and today for my husbands birthday he was able to play golf with his son. So grateful to Dr. Heidrick and his staff. I have my husband and my son has his father today.

I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

Tracy will prescribe multiple drugs and not know side effects. She was condescending from the 1st…read morevisit but I thought it was quirky. In my third visit with her, today, I had to literally walk out and won't be back! I asked other staff if she was just having a bad day. So consistently condescending but today she was actually rude. I asked about side effects of a particular drug she stated no one had ever complained to her before and dismissed my question. Then when I asked her to clarify something she got irritated with me and started with more condescension. If you don't agree with her she will belittle you into thinking you're the one that's wrong rather than explaining like most doctors! No thanks! Update: 04/15/26 - I spoke with Dr Gilli on the phone and it's seems they are somewhat flippant and unapologetic in their attitude towards the situation. I don't feel comfortable with this response that she "always" treats patients with respect after I conveyed the opposite in a professional manner over the phone. This was damage control gone wrong imo. Black box warnings are serious and it's too bad this Dr. doesn't care to make any changes as she is a 25 year employees with the company. He's got her back regardless. I appreciate the call back but it's clear his attitude is just like hers. They don't care.

I'd like to give them a 5 star review, but the front office staff are unfriendly, never smile and…read morejust rude. Not sure if they are the ones who anser the phone as well but they truly need some training and follow through is sporatic, and not at all helpful. It's pretty sad that the first contact you have are with these unfriendly faces. Some of the policies, I will assume that Dr Farr knows of, make no sense. Making an appointment is not fun - you get sent a text message and "request" an appointment. After several days, you still need to call the office, if you can get anyone to answer the phone to make the appointment. Send an email - no response. Communication is not very good. The care providers however are great, listen to concerns and spend more than a few minutes with you.

I was being seen by a "new" MD which started in December. When I started having really bad…read moreproblems with my digestive, intestinal systems. This MD (Dr Andrew Farr) nonetheless, decided not to even do anything. I got an appointment on my own to see a GI, which with all the testing found I had things that needed to be addressed asap. The results were sent to this doctor (3 times) to make sure he had a copy but kept getting asked by Andrew Farr, what I wanted done? I was seen by a surgeon but I needed to have clearance. Dr. Andrew Farr refused to even see me or send me to anyone to get cleared, I relied on the GI to send me to other doctors. I was supposed cleared from a cardiologist but the endocrinologist knows exactly what's going on and said he didn't clear me and wanted Dr Andrew Farr to put me on and keep me on disability until further notice from him. Andrew Farr refused. I'm telling you guys right now, that supposed doctor doesn't care of patients, more so of female ones. My husband was at 2 of my pcp appointments and he would talk toward and to my husband instead of me the patient. Up to date: he refuses to keep me on disability until further notice now (because he doesn't like the work) so I was kicked out of his office when I bluntly asked him why does he respect male patients more so than female patients? He took it offensively and kicked me out. I turned him into the medical board because he left me in the middle of a practice and by law he is not to do so to a patient. He doesn't like the hard work that comes with being an MD so he doesn't belong in Family Medicine.

Dr. Geetanjali Sharma was the Doctor who properly diagnosed me enabling us to seek aggressive…read moretreatment. Dr. Sharma has always been professional, accurate with her diagnosis, and has a terrific staff, I feel very fortunate to be her patient.

Dr. Geetanjali Sharma is a fantastic doctor! I was referred to her through a colleague and what a…read moregreat referral! I have been with her for over 8 years and she is a doctor who listens, addresses concerns, and puts patient care at the center of her practice. She is clear with options and risks with medications, and is clear with follow up instructions. She is a very professional, kind, and caring doctor. I am always able to get into see her in a reasonable time and have referred other friends to her who have also told me how much they like that they have a doctor who listens. Dr. Sharma has given me referrals as needed over the years to specialists who have also been very helpful in addressing other medical needs that have come up with illnesses, injuries, and required testing that is needed with aging. One of the best things about this practice is that you can get your bloodwork done in house - so it's nice to have a morning appointment, come to the appointment fasting, and get your bloodwork done right away- no other appointments or trips to a lab needed! Her office staff is very nice and helpful. They are efficient with paperwork needs and have always been professional and friendly. If you are looking for a primary care physician, Dr. Sharma might be your great fit!

We have been going to Southwest Pediatrics for 14 years now! Dr. Shah was my son's doctor when he…read morewas a baby. I wasn't too fond of his bedside manner back then so we switched to Dr. Santiago because she is so sweet and will make you feel so comfortable with her. That being said, I just had a baby 5 months ago and now we are at their new office every few months and I am so relieved to have this doctor's office for my daughter!! We saw Dr. Shah for her newborn checkup and his bedside manner has improved immensely. He was so kind and patient with us and caring about my baby's well-being! I love him. I love all the doctors here! And staff. They are all awesome! It's great because even if the doctors are busy, they have a lot of nurse practitioners to help them with their patient loads so it's easy to schedule appointments. We usually see Kat, Dr. Shah's nurse prac and she is the kindest, most loving person. We love her so much. Thank you SW pediatric!! Oh and their new office is amazing! They have a "sick" side and a "well" side to keep germs at bay! Such an innovative idea!

I would never take my kids to southwest pediatrics. They turn people away for being late wven when…read moreit is THERE FAULT. They moved offices and DID NOT have a sign posted that they moved. Once I found out where they moved they said they could not see my kids for being late. I think any business that treats people and children this way should be out of buisness. By the way it was 102 degrees outside when I got my kids out and in and out and in the car to see them and get turned away.

My 1230 appointment got moved to 130. I hadn't checked my voicemail. I was called at 1:25 by Gabe…read more I'm back for a six month check up. The AC feels great. I'm being seen today by my PA Gagan she did a fine job answered all my questions and only froze a few spots. Regular dermatology examinations are important in skin cancer prevention

Very efficient and professional. Handled my skin carefully and answered questions concisely and…read morepatiently. I will be returning to his office for any future skin problems.

Dr. Kothary has been my primary doctor for a few years and he is thorough in explaining my lab…read moreresults. The office staff is pleasant.

He cares. When he asks how are you... he isn't just being polite, but he cares. I have changed…read moreinsurance to stay with him. He is just the best!!

I have been a patient here for many years. All i can say is that both her and the PA are amazing…read more Never have i felt so heard and cared for by a doctor. The only semi negative thing i can say is that you should expect a wait regardless of your appointment time. This is because they spend a lot of time with each patient going over the visit. I always leave feeling heard at this doctors office as they take time to actually listen to what is going on and discuss treatment options. Never have i felt ignored or disregarded by them.

Friendly office staff. Dr is wise and knowledgeable. Individual and personal care may cause longer…read morewait times.

You'll be more than just a patient at this office as this man really goes out of his way to NOT…read moremake you feel like just another number. His quality care is unmatched & we love Josie!!

The most condescending arrogant doctor I've ever encountered. I understand wanting to be reimbursed…read morefor services but to berate a patient clearly in need of help because of a perceived lack of ability to pay (not even close to true) and to accuse a patient of being noncompliant without even asking one question is unethical. Not only that, as he's berating the patient he's hawking his book! I don't need good bedside manner but I need my brother to be treated with human decency One star ONLY because zero star not available