Did not fix my problem. Charged me for a professional model of a device, but installed a consumer…read moremodel available at home depot. I had to troubleshoot the device that never worked, called the manufacturer, received the new device. PP air installed the new product (took 5 minutes) and my flooding never stopped. Talked to the office about the pro vs consumer model. I believe I was overcharged because the pro model had features that this one did not. Requested a refund of the difference. Never heard from them I called another local company. The resolved my flooding issue. No flooding going on 4 weeks now.

I called to request service at 8:15 am and he was here by 9:15. I knew what the issue was explained…read morethe problem and he was done and out in less than an hour and charged a fair price for the work done. What more can you ask for, fast service and arrival, respectful and professional service and at a reasonable rate. Would definitely use them again.

Florida Clean Air Plus has an outstanding team of professional…read moretechnicians and staff who are proven to provide top class service giving the very best advice in the central air conditioning field of knowledge which is so very crucial for South Florida living, and at a price which is more than fair. John, Victor, Phillip and Leona are always available to give expert advice, and you will find Alfredo's attention to detail and professionalism the very best in the industry. They are there when you need them, always on time. Choose Florida Clean Air Plus for your central air needs. They truly care about customer satisfaction. If you want the job done right, choose Florida Clean Air Plus. Robert M. Jarvis

My boyfriend and I had a terrible experience from start to finish. I would strongly urge anyone…read moreconsidering Florida Clean Air Plus to look elsewhere. What started as a routine AC maintenance visit turned into a nightmare. The original techs who came out seemed competent and told us our unit needed to be replaced, which we accepted. The office then quoted us $7,600 for a new unit, and we agreed. During scheduling with Victor, we were very clear about two things: we wanted the same techs back, and we needed them to bring plastic and tarping to protect our apartment. We reminded them about this multiple times. On install day, none of that happened, thanks to Victor's lack of communication. Different techs showed up with no plastic or tarping and had to leave to get it. Then, partway through the install, we noticed the new compressor looked drastically smaller than every other unit in our building. We flagged it to the tech, and only then did he realize it was the wrong type of unit entirely. The office had misquoted us on a unit that wouldn't even work for our apartment. Their fix? A new quote of $12,000. After a lot of pushing back on our end, they brought it down to $8,600 -- still more than we originally agreed to, for a mistake that was entirely theirs. Julie, the office manager, told us we were the ones who provided the incorrect information on the unit needed (not true), despite their tech servicing our unit and communicating the type of new unit to the office. We are not professionals in HVAC. They are supposed to be. Julie also refused to let us speak with anyone above her. Meanwhile, they had already drained the freon from our existing unit and refused to put it back while we waited for the correct unit to come in (we had to call and tell them they left us with no freon -- why would they bother to communicate any solution to us?). We were left without AC for an entire day. Their solution was to either come after business hours for our building (not possible) or give us a portable AC unit that couldn't come close to cooling our apartment. The next day, the correct unit arrived -- but of course, they didn't bring the thermostat we had specifically requested during scheduling (where they told us we could have any thermostat we wanted). When we offered to go buy the thermostat we actually wanted, the office refused to install anything we provided, despite never telling us they didn't have ours and just giving us whatever they had in stock. Again, zero communication. After haggling, they eventually agreed to install ours at no additional cost. Throughout all of this, the office repeatedly told us they'd "make it right" and "make us happy," all while telling us things that weren't true at every turn. This is a deeply untrustworthy company. Save yourself the money, the time, and the stress. Go anywhere else.

My AC was leaking, found out I needed a totally new unit as the leak was from a line. In the past I…read morejust called whenever there was an issue. Upon moving to Florida, a while back, I now know that you need an AC maintenance plan. My AC is located above my hot water heater and dripped and rusted that too. East Coast Air Conditioning & Refrigeration immediately fixed it at a good price. Furthermore, I recommend signing up for a "maintenance plan" trust me it will save you a bundle. Anyone in Florida would benefit from a maintenance plan, now East Coast will come out and clean and service my AC. Trust me it's cheaper than a new AC Install and by servicing it under a maintenance plan, I can extend the life of my AC. Thanks again to Scott!

Touted financing . Price very high . I just got out of the hospital , not feeling well or thinking…read moreclearly . Read bad reviews, he spoke poorly about other competitors . I called to cancel . Many times . I called Syncronicty Bani . I have so many emails about requests for additional credit cards ? Scott Smith tried to intimidate me . Stating I fired him , I'm not a priority , I'm taking food off his table, and his workers . He purposely has not emailed me . It's 400 am , I'm very upset . He's a desperate Business owner . Who would want to do anything with him ' He called himself all the names he hurls at others ! I have no business with his company ' Shame on this Scott for no follow up , a hostile attitude and lying about a fee from the bank

I'm a real estate investor and strongly recommend Picon Air. Neil Picon and his company have…read moreserviced several of my properties for over 10 years and have always been highly professional, personable and offer competitive pricing. When I first started working with them they were a small family operation but because of their excellent service have grown tremendously, while still providing a reliable and personable experience.

The best!! Had a brand new a/c split installed by the best A/C company out there, I truly mean…read morethis. They work very well, they are honest and very friendly, a pleasure to speak to when you need questions answered. The interaction we had with them personally and over the phone was very professional and very polite. They were fast in resolving the problem we had. The price was perfect and they came out the next day to start the work, waisted no time in getting the job done. They are reliable. I truly recommend them. This will be my go to a/c company for life.

Eric is a real professional that is honest & who deserves to be recognized & appreciated.I will…read moreonly use his services for future air conditioning issues.Thanks!

This was my second call to EZ and the first experience was already questionable but desperate times…read morecall for desperate measures. Our AC was acting up over the holiday and we called back the technician Robert that had previously "fixed" our AC. There is no clear cut pricing everyone likes to charge what they feel is fair for the service calls, our technician Robert was friendly but had zero social cues. He continued to push for work to be done that we were not ready for, he wasn't taking no for an answer. Robert was telling myself and my mother in law my husband said yes so he was going to do the work when my husband and I communicated clearly we did not want to proceed with him and to please leave our home. He stayed outside on the phone with the owner of the company and explained I said no but my husband said yes which was not the case at all. Poor communication is one thing but lack of professionalism and pressuring clients to do work that is costing $385 and then he knocks it down to $350 because he has to drive somewhere to pick up the parts? The most confusing conversation and I'm so glad our regular AC guy came by to confirm we were being taken advantage of. I called the main number and reached a guy to explain the situation I believe his name was Eric. He literally laughed when I explained how uncomfortable it was dealing with Robert. 10/10 would NOT recommend, the work is unclear and they talk so much the entire time you'll be left confused and unsure as to what you're even paying for.

Great experience!! We had two new AC units installed, and the technicians were knowledgeable,…read morereliable, and incredibly efficient. Every time I've called, the staff has been kind, patient, and genuinely helpful. Truly the best AC company in South Florida.

I scheduled an appointment with Cool Air USA to upgrade our thermostat, including the installation…read moreof a C wire. Our HVAC technician, Cedric, was on time, had an excellent amount of knowledge, and displayed a high level of professionalism throughout the encounter. Cool Air USA prices were reasonable for Miami-Dade County, and we look forward to using their services again in the future.

We had another AC company come out and basically gave us the run around and really caused us a…read moreheadache. These guys came and not only diagnosed and fixed the issue promptly. They were also honest about pricing. Thank you.

As repeat customer- This is the company to go with for integrity, great service, reasonable price.read more

This company installed my new air conditioner in my condo two years ago. I decided to have them…read morecome back to do the maintenance because they were very professional and nice and seem to take their time. They were the same way when they did the maintenance the price was about the same as everyone else, but I felt like the service was better

On 9/24/2025, I called AirFresh at approximately 8:54 am and told someone that I needed maintenance…read morefor my ac and gave a brief description of the problem. I was told that someone would come out to my place between 2:30 and 4:30 to service the ac. At that time, I gave them my wife's number since I was at work and she would be at home waiting. At about 4:40, I text my wife to see if they have called or come by. She said, "No." I called AirFresh again, at approximately 4:41 pm to get an update. Someone told me that they would be contacting the technician and that someone would be calling me back. I again, gave my wife's number as I was at another job and not at home. At about 6:20, I ask my wife again, did someone call or come by. She again said, "No." I call AirFresh at 6:22 pm for a third time and speak with a different person that again states that they would be contacting a technician and that they would be getting back to me. I again provided my wife's number. We receive no calls, no one shows up, nothing. Our house is hot ALL day and ALL night long. I head to work the morning of 9/25/2025 and I receive no calls nothing from AirFresh....until I decide to call and want to cancel my yearly plan and to tell them not to send a technician. The person states that they would check with the billing department and get back to me. Someone FINALLY calls me back, is very apologetic, and states that AirFresh uses a calling service or something like that and that the service didn't know they were closed for the Jewish holiday. That's definitely understandable; however, for a service to receive multiple calls from the same person and for them not to return a call and at least say, "hey we can't get in touch with them." Or, "We know someone was supposed to come today, can they call you tomorrow?" Something. No communication and no show up is a HUGE problem for me. Customer service goes a looong way. So Pedro sent a text stating that I wouldn't be able to get a refund since one of the two maintenances had been completed. I ask to speak to the owner, Mendel. Pedro states that he is very busy. I ask him to tell him to give me a call when he's not busy. Pedro tells me that the best way to get in contact with him is to email him. I do and I include the terms and conditions which says absolutely nothing about not receiving a partial refund. That was on 9/25/2025 at 12:22 pm and I STILL have not heard from him. Since I paid my money for the entire year, I guess they figure they don't have to bother returning emails. Save your money and go with another company especially if you're thinking about the yearly maintenance plan.