Very grateful for their efficiency, expertise, and kindness. Dave and Anthony worked carefully and meticulously. They educated me about how to use and preserve new A/C unit, and patiently answered my questions. They worked very cleanly, no remaining debris and everything returned to its place. Also I'm very appreciative that they carefully followed COVID safety guidelines, and kept mask on (with mouth and nose covered) during all parts of indoor and garage instillation. read more

This company installed a brand new A/C less than a year ago. Soon after, the city came and rejected the permit because work needed to be done outside. Months and months have gone by and that permit is still not approved because of Expert Air. read more

This company has come out to my condo on at least four occasions. They have always been prompt, professional, reasonable and most valued trustworthy. Specifically, Randy Kirkegaard has come out onto my specific property. They are licensed and insured and came highly recommended and I am passing that onto you!! read more

Expert Air Advice provides great service at a great price. They are very trustworthy. I first used them when my heater wasn't working. They diagnosed the problem quickly and fixed it along with some other problems the original installed messed up for $120. I called them a second time when my air conditioner wasn't working. They diagnosed the problem to a fail AC compressor unit. and gave me several options for repairing the unit. I ended up choosing the replace the entire system to a newer higher powered more efficient unit which they installed quickly at a reasonable price. They took care of getting the rebates and registering the unit to get the 10 year warranty. I would highly recommend Expert Air Advice. They are very professional, prompt, and reasonably priced. read more

I have a home warranty plan with another company, but I always call Expert Air when I have a problem or if I need just general maintenance. They are very professional, committed and fast to respond when needed. More importantly, their technicians are "OUTSTANDING". They thoroughly explain the condition of your system and offer tip on how to better maintain to keep you AC running efficiently. Thanks again Dave for another good job! read more

Blower motor went kaput. Anthony made a special trip to get a new motor and install it so we would have A/C overnight. He also went above and beyond in checking out our whole system. Thanks Anthony and Expert Air. read more

I can't say enough about the service I got from Expert Air. They were fast to respond, worked with my schedule, and Dave the technician was fantastic. Friendly, professional, super knowledgeable, and just seemed like a great guy. There's no reason to go with a more expensive "big name" company when Expert Air is available even after hours for emergency service. read more

I have had the pleasure of being a client of Expert Air Advice for 3.5 years here in Fort Lauderdale. From the installation of a new system to the maintenance on it, every interaction has been terrific. The level of service is hard to find, but everyone in the organization from the owner, the service tech and the administrative support operates with a service focus. The owner assisted me with a complicated permitting issues and made it seamless. As well, I've worked with Dave as a service tech the entire time, and his professionalism and willingness to go a step beyond to make sure that the customer is happy always impresses me. As well, Emily, who schedules, invoices and responds to requests is a delight to speak to and work with. She is a master of scheduling, and I always know when Dave is running behind or when Dave is on his way. The customer is never neglected and wondering why the delay. I was fortunate to have found Expert Air Advice several years ago, and I certainly can only say "positive things" about this group. Al Stewart read more

They were very responsive and came out quickly. The tech knew what to do (blow out drain holes). Then they added $40 for "nitrogen" which may or may not have been nitrogen or may have been compressed air (more likely) for the few shots of air. Nice way to pad the bill. So, all in all, problem solved for $135. Should have been $95. read more

These guys are THE BEST !! Pleasant, friendly and most importantly HONEST ! This is the second time I've called them, both times ended up being simple fixes, someone else could've made a much bigger deal out of both of these service calls and I really would've been none the wiser. This company should be your go to for all your cooling needs in Broward !! Thanks guys for being honest and reputable. read more

We work late night and came home to a warm house this morning. I had been given Experts number by a friend. I called them and they came right out.The technician fixed the problem without having to get parts or leave the scene and the house is back to temp. Thanks Expert ,we'll definitely use you again. read more

It is with great disappointment that I must write this review. I have used Expert Air since 2008 for all of my AC needs. I thought they were great and had them come on a yearly basis for a tune up and blow out of the drain line. Well that all changed this year. I scheduled my yearly service for 6/15/12. The usual tech came to the house and performed my supposed tune-up. This tune up consisted of him taking my garden house and rinsing off the side grill on the outside unit. He then proceeded to tell me that I had a Freon leak somewhere and would need to have my poured concrete patio ripped up in order to find it. At this time, he also tried to get me to buy an entire new system, which in this economy, naturally I declined. Obviously this was not the route that I wanted to go. He gave me a freon charge and blew out the drain line with some compressed air. He was here a total of 15 minutes tops. Well, a month later I smelled something burning like candle or wires. I investigated the laundry room/water closet and determined that the smell was coming from the air blower. I removed the cover to the inside unit and low and behold.....it was full of dust (the blower wheel) and I found the freon leak. It appears that the prior unit owner had the leak and put a plumbing patch on it versus replacing it. I immediately called Expert Air and Ron called me back. I explained my dismay that the unit was acting up and that the issues that I found were not found by the tech. It is my understanding that a yearly service (which I paid for, not a contract) includes an inspection of all unit parts inside and out. Well obviously this never happened. He said someone could come out in a few days. I had to travel for business and put it off until I returned. I then called Expert Air and spoke with a woman and explained my story. She flat out called me a liar, said that I never ordered a tune up (which by the way, next call she did confirm this). She talked to the tech David who in turn told her that I refused to have him check for the leak. This is an outright lie, I said I did not want to have my patio dug up at thousands of $$ expense versus a yearly $100-200 charge. Apparently she sent him out to my home when I was not at home the same day. He left an "Im sorry we missed you card". I called and rescheduled for 10/18/12 and thought all was fine. The morning of 10/18/12 I received a call from Ron who told me that they would not be coming to fix the problem and that I should find someone else to fix it. I asked him if I was going to receive a refund for the tune-up/inspection that I had paid for. He said no and that he did not like the way I treated his workers. Very strange as I was the one who was mistreated and called a liar when I had invoice in hand. Long and the short of it is I have been ripped off for years by this company. I paid for yearly inspections and tune ups which were obviously not performed. I believe they did this so that they could keep charging me the $200+ the tune up fee each year. Had I gotten the services I paid for, the tech would have found the leak was in the house and not under the patio, cut the copper pipe and replaced it. But instead, I have to pay another company to come and perform the fix at additional expense to me. As a regular customer since 2008, I think it is a pity the way I was treated, scammed and called a liar. Rather than taking the time to provide me with the services I paid for, they continued to bleed me yearly for freon charges while pushing a new system on me. It appears that Expert Air cares more about cheating their customers instead of making it right, providing services paid for and a simple "our mistake, we will fix it immediately". For the above reason, they get 1 star and I would not recommend them to anyone. In addition, over the years, I have referred a dozen or so new customers. I now have to apologize to all of them for referring them to a company which refuses to operate above board. Michael C-Oakland Park, FL 4/2013: I wanted to give an update. I filed this complaint with the BBB of South Florida, they intervened and I received a refund for my last "tune-up". To avoid any further headaches, I wound up having another company install a whole new system and am very happy with that. I might not of had to if they serviced the system they way that they were paid to do. read more

Excellent customer service from the person who answers the phone to the technicians. We have been using this company for 2 years since we purchased our home and have been happy with repair work done as well as routine maintenance. Prices seem reasonable and i am confident that they are honest and do not push for extra services merely to boost the bill. read more

Expert Air came on LABOR DAY to repair our unit. We have used them for 25 years. WONDERFUL. reliable.

We have used Expert Air for the past year. First to install a new unit. And just today to repair another unit. They were very professional, communicated to us very well what the problems were and options to fix it, and were very prompt, arriving when they said they would, and able to work us in the day of our call. On one occasion there was a problem with the unit but Randy came back immediately to resolve the problem. I also really like that they wear the little booties when inside the house to cover their work boots. We feel that they are honest and get the job done well. read more

The most efficient service company I've dealt with in south Florida! Courteous employees, punctual and honest. No one wants to be without air in Florida and they always make themselves available, whether weekends or evenings. My technician (Dave ) that always comes out is polite and efficient. Highly recommend them. read more