Great job evaluating a used car for purchase. Very quick response. Saved me from making an…read moreexpensive mistake.

Not Kool at all I use 2 take all my cars here now they scamming, they want me to pay for towing to…read morethe shop & from the shop for no reason, waste of money I told em the year & model but they don't know how much to do a head gaskets, bad business we in this they save money not throw it away , never again I took the last review down because they apologize but still trying to waste my time & money no shops ask you to tow the car for nothing , don't do it you'll be out of money this shop not the same they all about wasting yo money

Let me start by saying if you see the bad reviews they're all over a year old. About 6-8 months…read moreago, this place has new ownership and management. I discovered it because I've been following FordBossMe on YouTube for a couple of years. The channel was, and is, hosted by a man named Rich. It originated at a Ford dealership where he was a Master Technician. It was obvious he was knowledgeable and CARED about the work he performed on customer's vehicles. Since I started watching the channel he got an opportunity to partner up with the new owner of this place. The Ford dealership he worked at was too far for me. Brighton is much closer so I gave it a try for some maintenance I needed. I cannot say enough about the experience!! Rich and his team did a great job. He knew I was waiting so he expedited my request. Already long story-short. The price was fair and the work was perfect. A++++ Thank you Rich and Brighton

I always take my car to them they have great customer service and they even gave me a few discounts…read moreon work I recommend them for work on you're automobile I'm on my way there for work now we need more shops like this. Willie's stamp of approval

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

AVOID THIS PLACE AND SAVE YOURSELF THE GRIEF!! I brought my…read morecar here in good faith, trusting this company to diagnose and fix an issue on a vehicle that was fully drivable when I dropped it off. While they attempted to make repairs, they instead damaged another part of my vehicle, leaving it in worse condition than when I arrived. What should have been a straightforward repair turned into an incredibly stressful experience. I was left dealing with new problems that did not exist before, wasted time, unnecessary anxiety, and the burden of figuring out how to fix damage they caused. No accountability, no proper resolution--just excuses. A mechanic's job is to repair vehicles, not create additional problems for customers who trusted them. This experience has caused significant stress and disruption, and I would never bring my car back here again. Because of how this situation was handled, I will be filing formal complaints and taking further action, including: * Chicago Department of Business Affairs and Consumer Protection (BACP) * Illinois Attorney General - Consumer Protection Division * Better Business Bureau (BBB) * A civil lawsuit to recover damages caused by their negligence Future customers deserve to know what kind of operation this is before trusting them with their vehicle. Learn from my mistake and take your business elsewhere.

I had been going here for years. Last night (April 2026) while watching my truck via GPS, I saw…read morethey were driving my truck after hours (10-11pm CST) for their personal use at 32nd & Halsted. When confronted with screenshots, Wayne stated multiple times that it was not him [personally] and he did not care. Never getting my funds or service again. Trash. I encourage you all to use an AirTag or other tracking device to see for yourselves. Be best.

I hate to leave such a poor review because I really like Wayne. I have been a customer 10+ years…read morebut I'll never go back. Last time I got my brake pads replaced. After Driving off my dash lights up like a christmas tree. Check Abs, check brakes, power steering, plus a few others. All these lights came on at the same time. This had NEVER happened before and just so happened to start RIGHT after they did the work. I brought it back immediately. Wayne's guy in the garage proceeds to gaslight me and say these lights have NOTHING to do with the work that they did and that it was a computer issue. Lies. These lights have lit up my dash for months. They come and go. Another mechanic verified that this was the result of poor work when changing my brakes and now it is really expensive to fix. And now that the sensor for my abs is messed up, getting other work done on my car triggers more related sensors. Now tmps is going nuts as well. My car had ZERO computer issues and ZERO abs issues before theh did my brakes this last time. They should be responsible for these repairs! But they proved to be dishonest! If you make a mistake, OWN UP TO IT! I can respect that and have been loyal for years. Wayne is great but the guys in the garage really screwed me this time and tried to make it seem like they didn't. For this I will NEVER patronize them again and don't recommend that anyone else do.

As being half of Don Herman's quality service first I would like to say thank you to all the…read morecustomers for the past 51 years. Your support trust confidence and friendship over the years were truly remarkable. I would like to feel anybody whoever dealt with us knew we were always honest and always did our best and most of the reviews in fact all of the reviews show this except for the one left by Tamika. Even though we ended up closing the business six months ago after being taxed out I really feel the need to respond to this review. The car was brought in for brakes by I believe Tamika's mother who is a very nice lady and appreciated the great price and the honesty. She did call back either later that same day or the next morning and asked about a noise. She described the noise I explained where they are metallic pads with new rotors there is a break in period and the noise should go away. I received a call the next day confirming the noise did go away I said thank you for the call and letting me know have a great day. Weeks later the car was towed in out of the five studs on the wheel one was broken off the other four were fine. As stated in a review it was driven for over two weeks and at least 500 miles. I looked at the rim the rim was perfect. Anyone who's ever driven on a loose wheel even for a few blocks because you would not make it much further than that Would know that the rim would be trashed because the lug nut holes would be rounded out. After almost 50 years of experience you can deduct what happened was while the vehicle was parked somebody tried to steal the tire they took the four lug nuts off and the only one they could not get off with the wheel lock. The stress of one stud and lug nut holding the tire on is what cracked that last off. It was totally impossible to go over two weeks and 500 miles on a loose wheel and not destroy the rim. I pointed that out and in good faith I put the car in the rack pull the hub bearing assembly pressed out and pressed in all five studs in case the other four might've caused any type of stress cracks reassembled it and went to Honda and bought a new wheel set for about $80 so all four locking lugs would match. I did that because I always enjoy dealing with the mother and it's a way to just make sure everybody stays happy. The job took about four hours cost me over $100 in parts including the 4 lug nuts sitting on the curb where it was parked No big deal things even out but what really bothered me was slamming me on reviews For something that if you ask any mechanic certified or not if you drove 500+ miles and or two weeks on a loose tire how long would it stay on and how bad would the rim look . Again we are officially closed thank you again for all the support through the years just felt the need to explain their review.

I have always had amazing and quality service here! I have had several vehicles that they took…read morecare of for me and never did I have to question the workmanship. They have ALWAYS been honest and fair and never tried to sell me anything I didn't need. I recommend them to anyone that wants peace of mind in knowing their vehicle was serviced correctly and honestly!

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

I brought my Honda Accord to City Tire & Auto Repair for a timing belt repair. About a year later,…read moreI started experiencing symptoms similar to what I had before the original work, and I'll be honest, I was fully prepared for a difficult conversation. Anyone who's ever taken their car to a new shop knows that uneasy feeling of not knowing what kind of integrity or accountability you're going to get. What happened next completely changed my opinion of what an auto repair shop can be. City Tire & Auto Repair handled the situation with professionalism, honesty, and a level of integrity that honestly exceeded my expectations. There was no argument, no runaround, no excuses. Instead, they stood behind their work and showed a genuine commitment to doing the right thing for their customer. Their dedication to the quality of their work and the excellence of their service is real, not just something they say. You can tell they care about their reputation and, more importantly, about the people who trust them with their vehicles. It's rare to find a shop where you feel confident walking in and even rarer to find one that earns your loyalty after a tough situation. These guys did exactly that. City Tire & Auto Repair will be my shop from now on, and I highly recommend them to anyone looking for honest, dependable, high-quality automotive service. If you're nervous about trying a new mechanic, this is the place that restores your faith.

This place is fantastic! The entire team was amazing. Bobby is very knowledgeable and genuine, and…read morereally cared about me and my car. The mechanics were all super helpful, and sent updates with photos. They got me in and out in one day. Typically when I go to dealerships or other shops, they have to order a new tire that takes at least a week to come in. But they ordered my tire and had it ready the same day! Truly amazing people, and very trustworthy.

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I've referred five friends to this body shop, and they were all very satisfied with the results…read more They also did excellent work on my Porsche--everything was handled professionally with no issues at all. The quality, attention to detail, and customer service are outstanding.

I've been there twice with different air conditioning issues on Dodge Caravan. I have owned…read moreseveral Caravans and A/C issues are extremely common. I initially came here after another shop gave me a quote I thought was high. I saved about $700 on having the rear A/C unit replaced. I felt the service was good and pricing was fair. Would use again.

We visited this establishment for repair of our vehicle. Along with unacceptable customer service…read morethe company has questionable business practices. An agent for this business claimed to have diagnosed our car and told us the repair cost. We was called to come pick up our car. A few minutes later another agent from the business called and stated they did not fix the car and that it would be an additional $800. . They are performing bait and switch on their customers( they did it to another who complained while we was there) There customer service(to certain customers) is deplorable. He curse at us, fanned us off and hung up the phone while we were talking with him. I would not visit this establishment.

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop