We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

The product is fantastic, but more importantly, the customer service was amazing! Couldn't be…read morehappier with the entire process, from start to finish. I highly recommend the entire team, they were all wonderful to deal with!

We just had our blinds installed and could not be happier. Joanne was my first point of contact…read more She listened to my needs and recommending fabric and functionality. My room look upgraded and elevated! I was hesitant about the motorized functionality, but am so happy I did! Joann was right! Rogelio was our installer. He was a true professional. Fast, efficient, and explained how everything wroked in the end. The prices very better than all the other competitors. We had A-blinds do our shutters in our home, and combi at our rentals. We will always go back.

Leo and Josh were extremely helpful in selecting and installing blinds in my home. I would…read morerecommend their services to anyone interested in purchasing new blinds.

Fantastic service and quality window coverings. When I contacted Eric for an estimate, he was able…read moreto come within the week. He was on-time, friendly and professional. Based on the positive Yelp reviews, the fact their company is licensed, and we liked the estimate, we agreed to place an order. We replaced 5 blinds and two shutters. Eric worked with us on the color, style and designs. The installation crew was great. From start to finish, this company understands the meaning of providing great service and quality products at a fair price. We are very happy we hired this company.

We had all of our home's windows replaced. Which meant we had to also replace the plantation…read moreshutters in our 4 bedrooms and Dining area. Eric's and his team came in and have done a fantastic job at a fair price. It really is the finishing touch to our home upgrades. The shutter's are well-made and installed correctly and most importantly cleanly. The motorized shades in the master bath area really added the extra finish to the job

Gina is very responsive despite a busy time of year for most during the holidays. With her…read morecreativity and quick thinking, she helped solve my problem with my plantation shutters and saved me quite a bit of $$$ which I so appreciated. I didn't really want to replace my shutters, but just needed some privacy so she referred me to someone who could modify some features on my shutters. Problem solved in less than a week right after New Years which felt like a great start to the year for me! Her genuine nature to help really shows!

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

I'm a realtor. Please don't use this place. They will not get the job done in time for you. I've…read morecalled multiple people now, it's been 3 weeks, nothing was getting done. So disappointed. Please don't run a business if you can't run it.

Budget Blinds of Tustin exceeded our expectations. The products are of high quality and they have a…read morewide selection to choose from. We ordered top-down/bottom-up cellular shades for my home office and dining room and regular shades for a small window above our kitchen sink. Kaylee was the consultant we worked with. She was personable, positive, friendly and provided superior service. She communicated well every step of the way and set the right expectations each time. She brought several samples/swatches and left them with us to give us the chance and time to see how it looks during the day and at night. What impressed us the most was when we had minor issues on our dining room shades (it felt heavy when pulling down), Kaylee relayed the issue to the owner and the manufacturer's rep to figure it out. While it took some time to get it right, they were in contact with me each and every time which we greatly appreciated. And they made sure that we were happy with the final product. TBH, compared with a few vendors we used for our remodeling project, Budget Blinds was "the only one" who kept us abreast of what was going on and provided updates. The other vendors we hired, I had to track them down, and some didn't even reply to emails. They did not care because they were already paid. I highly recommend Budget Blinds of Tustin for high quality and fashionable window treatments. Andrew & Megan Ewing also own Budget Blinds Mission Viejo. Thank you Kaylee & Andrew for an outstanding experience!

Updated Post Mar 2025 -- Want to give it two thumbs up to the Installation Manager, William, and…read morethe installation crew for helping us resolving technical difficulties with the blind. The installation crew fixed the issue, conducted inspection on all the blinds and provided further guidance to prevent future difficulties. Posted Aug 2024 -- Excellent blinds definitely lives up to its name! Products are of good quality and whenever there are any questions or issues the Service Team is quick at responding and have excellent resolutions for the findings. Both install and repair technicians are very knowledgeable. Highly recommended!

I am updating my review about my experience with Excellent Blinds. Andy, a new manager, very kindly…read morefixed my concerns by repairing the drywall damage and providing me with a pole to open and close my new blinds. I appreciate his help.

Very happy with the quality and service from Kim's drapery. I asked Kim for a quote because of all…read morethe past projects on their yelp site, which gave me a better idea of what she can do and what I was looking for. I was specifically looking for drapes in the modern organic aesthetic and Kim came prepared with plenty of options for me. Reasonable prices. Around 45 days from order to install. Professional installer. Highly recommend.

Great service and they found me similar drapes and curtains that I wanted for a better price…read more It did take some time for them the contact me back but patient is a virtue when they got the best price in the county.

Fast, dependable and quality work. Everything went well. She is a wealth of knowledge. She was…read moreable to help me with my blinds. Highly recommended!

We just had Lucy come out and repair a set of accordion blinds that broke a few days ago. She made…read morean appointment and was punctual, friendly, and professional. We love our window coverings and the fact that there are gifted professionals like Lucy that can keep them in such good working order. It saves us so much money over replacing them. Highly recommend M&R Repair for your window covering repair and replacements.

First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!

From sales to installation, The Awning Company was exceptional. We were so happy with the infinity…read morecanopy installation last year that we ordered and installed a remote-controlled drop shade this year. The price was more than competitive and we appreciate the after-sales support as well. Friendly and terrific to work with.

The products we have purchased are outstanding. Time to order/production and scheduling take a…read morewhile but the products are worth it.