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    Good Shepherd Auto Glass

    5.0 (1 review)

    Services - Good Shepherd Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    14 years ago

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    Glass Doctor of Bel Air, MD

    Glass Doctor of Bel Air, MD

    4.2
    (5 reviews)

    They completely repaired a small star where a pebble had hit my front windshield. I cannot even…read moresee where the star was now! Literally cannot send a pic of the repair because I cannot tel where it was. Nice job--many thanks to Nathan as the repair always immediate and quickly done.

    Stay away from this company at all costs! We needed a large window replaced in our home following a…read morehail damage claim with our insurance company. The estimates were coming in too high for the adjuster and he suggested having glass doctor come out and fix it instead of replacing it. Glass doctor said they could handle it, no problem and came to measure two separate days stating that the measurements obtained to provide an estimate were different from the second set of measurements. This was September. They came to install the glass on December 17th citing their need to source the grid pattern in the window as the reason for the extended wait. This wasn't true, they showed up with a piece of glass with no grid anyway. Not a life-changing problem but it wasn't great that it should have been done in the fall, not the dead of winter where the heat of the whole house gets sucked out a massive hole for hours. Turns out they measured incorrectly and tried everything to get the too big glass into the frame (including trying to alter the opening/frame) they got extremely, irrationally angry at us for their measuring error and the fact that they had to reinstall the old glass while they made a new piece. The work was rescheduled for Jan 12 and they showed up BIG MAD from the jump. It was absolutely insane- like we had any control over their mistakes. Whatever, window in, move on. As winter progressed, I felt that something was off with the window because you could feel the cold air. This isn't a window you can access without scaffolding so we had no way to check the seal or anything. I was also irritated that they didn't even bother to clean the glass after installation and damaged our paint on both the interior and exterior of the house. Fast Forward to May 2025. Lots of big storms and strong/sideways rain. Water was coming in through the window, pooling on the drywall ledge, cascading down the wall, and going under the floor. We immediately called glass doctor and were met with hard resistance and complete denial of any responsibility (This was the Friday before Memorial Day) and were told they were closing early that day, and couldn't come out to inspect it until the following Wednesday. We get a text on Tuesday saying that they were now planning to come that day instead. My husband had a work commitment and I had a doctor's appointment so he called and told them it would have to be Wednesday because it was now too late to adjust our schedules to accommodate their last-minute change. Guess who came anyway, without permission, grabbed a ladder, and was up against the side of our house caulking the window to cover his tracks. That's right, Nathan from Glass Doctor with his anger problems on full display (thank God for Ring cameras)! By the time my husband got off his work call, he was already 3/4 of the way around the window, speed-caulking to eliminate the evidence of the problem. He refused to have a reasonable conversation yelling "you're not going to pin this all on me"! He left in a fit of range refusing to provide his insurance information. There has been zero communication or response from Glass Doctor, Nathan, or Glass Doctor Corporate. Tried to find their MHIC info online and it looks like they might not even be registered! Their proposal does not list an MHIC number either (which is illegal based on my understanding). Let this be your warning, do not trust your home to these folks! Our brand new floors had to be pulled up to dry the subfloors and the drywall and insulation pulled out and will need to be replaced. At this point, not even a huge expensive repair for them to be dodging. This whole thing is crazy from start to finish!

    Jerry's Detailing

    Jerry's Detailing

    1.0
    (1 review)

    NOT a good experience, this is the 2nd car i have taken there. The first one was a full detail on…read morean already clean car. They did an OK job for $185. The 2nd car needed some attention in the form of compounding the door paint to make it shine. They had oxidized slightly. Not a big deal for a professional detail shop. When i dropped it off it, they seemed like they had more cars than they could handle. I called later in the day and said is car ready.? Jerry said yeah and the cost is $220 not $185. I didn't argue because i knew the doors needed more attention, but questioned it since they looked at the car days before working on it. When i got there it looked terrible on the doors, they had knocked off one of my emblems and had over buffed the black trim on the doors. They didn't even tell me about the emblem until i asked and was told oh yeah it s in your cup holder we couldn't put it back on. I was not happy with the job and called Jerry, only discussing the doors, not all the other issues. He said call him up end of week to next and he will slide me in and buff on the doors a little more.( never trust anyone that says to call them, if they care they will call you to make things right.) I called him and he said he would look at calendar to schedule me... I'm still waiting to hear from him. I would give them a negative rating if I could. Will not go back and i recommend you don't unless your car is already show condition. They take in more than can handle and then charge you what they want. Terrible experience.

    410 Tint Pro

    410 Tint Pro

    5.0
    (19 reviews)

    Amazing service. Great customer service. Stopped in at…read moreclosing time 3pm; still welcomed me in (returning customer) and literally the owner put the tint on for me - He's always smiling and in a good spirits but this is the first time I've been graced with him providing the actual service. 10 Stars

    It's hard to find a good tint spot. Well, one that meets my specifications anyway. I poured over…read moreYelp to find a spot that had a website that displayed prices, gave me reviews AND the ability to make a reservation. Phew! That doesn't seem like a lot to ask. If you're looking for a tint spot you'll see how many there are. Anyway, I came across 410 Tint Pro and decided that was where I wanted to have my windows tinted. It wasn't around the corner, but it wasn't too far either. I called to make a reservation and drove over on a Saturday. I had already read through their website for the needed information, but he still reviewed the different options. He knew my vehicle was electric, so he recommended the ceramic based on the need to preserve energy (keep the car as cool as possible). Based on the information and the demonstration with the light box, I agreed. My appointment was for noon, but my first appointment finished early so I arrived at 11 am. He was able to squeeze me in. I only needed the front two windows tinted, so I was in & out in about 20 minutes. Quick & painless! I recommend 410 Tint Pros for your tint needs.

    Good Shepherd Auto Glass - autoglass - Updated June 2026

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