After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

I called to see if they serviced trailers with tires. I had spoken to a very nice gentleman named…read moreAdam a couple of weeks ago and gave him all of the information on the tires for my trailer. He told me they had the size I needed in stock and quoted me a price and informed me that I could bring my trailer in anytime. I had 2 fairs to do and after unloading my trailer I decided to make an online appointment for 3:15. I arrived at 2:00 so that I could be there. Parking is limited so just beware there is parking on the street which is definitely where I parked. Jeffery was the associate that helped me. After looking at my tires he informed me that they didn't have the ones i had on in stock and would have to order them. I didn't want to have to come back so I asked if there were any other tires that would be a good fit as well as in my price range. He did go and look it up and found tires that he said would 99% be a good match. I paid for my tires (they give military discount with ID) and Jeffery said I will get a text message when they are finished. As u took a seat, the people started coming in. Glad I came early because there was a line out the door at 2:50pm. The associates were great. They acknowledged the customers coming in, waited on the ones at the counter, picked up the tickets to check customers out, answered the phones, pulled vehicles in and out of the bays and ended the transactions. That's not counting the ones working on the vehicles. They take appointments and walk-ins. They have plenty of open space seating inside and nice clean bathrooms. My recommendation is to schedule online, come in early, bring a snack, something to do or read and enjoy the comfortable seats. They had my trailer in the side of the building where they were working on tires for a truck as well. My invoice was emailed to me. 3:24 my trailer was ready and I was on the road with 2 brand new tires! Thanks again Jeffery for your help!

I had two visits. The first one I requested the tire be examined to be patched. They filled up…read morethe tire. I was back in two days. I ended up sitting in the line as if I was getting an oil change. Once I pulled up, I stated I was not popping the hood, I told the first person I was there to have the car tires examined as now a second time was low. The vehicle was pulled around back and after a wait I was informed that their technology could not patch a tire with its tread depth. They referred me to two other businesses. I requested topping off the tires, which they did. On both visits, staff was cordial.

Came in for a simple tire patch; 1/2 hour later my car is parked by the garage; hour later and I…read morewas still waiting. Speed. Precision. Expertise Our commitment to you is there motto but not their practice.

GATEWAY TIRES YOU ROCK!!!!!! I am a customer who have had my…read morebrakes done, tire change and air check on several of my vehicles at Gateway. My car broke down and I had to walk across Interstate 55 from Southaven to Horn lake to get home. It was hot and humid. As I was walking by I politely asked the employees inside could I charge my phone and they said , "Sure you can" They also offered me a ride home.I ask them to take me to a nearby car rental so I could rent a car. THANKS GUYS...

I'm beyond disappointed with the experience I had at this location. I've been a loyal customer for…read morea long time and don't go anywhere else but here to get my oil changes. Because of that, I trusted them to take proper care of my car -- but this visit completely broke that trust. After they worked on my car, it suddenly started leaking oil severely -- something that was never a problem before. What's even worse is that they admitted they knew my car had a severe oil leak but continued to work on it anyway. Their own policy clearly states that they are not supposed to perform services on vehicles with severe oil leaks or similar mechanical issues until those problems are repaired. By ignoring that, they made the situation much worse. Now my car is leaking oil so badly that it's unsafe to drive, and they want to charge me around $600 to fix the issue -- a problem they caused by continuing to work on a car they should've refused service on. When I confronted the manager about it, he was snarky, rude, and completely unprofessional. He showed no accountability or concern and even said that he "wished he never touched my car," all while admitting they knew there was a severe oil leak. Yet they still took my money and tried to take advantage of me -- clearly assuming I wouldn't question it because I'm a woman. This entire experience was unacceptable, dishonest, and unethical. I expected better from a place I've trusted for years. If they had followed their own procedures and treated customers with respect, none of this would have happened. I strongly recommend anyone considering service here to be extremely cautious. Ask questions, get everything in writing, and don't let them take advantage of you. I'll be reporting this to corporate and taking my business elsewhere moving forward.

Family owned & operated,King 's Tire is the only place that I go when I need a oil change or I'm…read moregetting tires.These guys know exactly what they're doing & they good at it.If your looking for to get your oil changed or you need tires,Kings Tire is the place to go!!!

I have brought my car to this tire shop whenever I have a question about "tires". And every single…read moretime, they are soooooo nice, honest, and very professional. It is not too many places that offer ALL 5's for doing business with them but King's Tires over exceed every time!!

We cannot thank Sid Kelly and his crew enough for their very professional and friendly service…read more Sid treated us like family and went above and beyond to help us get the best deal on tires for our Ram 3500. Just bought new tires a year ago and the tread was turning into chunks and peeling off. He got us a great discount on a better brand tire. We are retired and travel all the time in our 5th wheel, so tire safety is a big concern. Thanks Sid and the 3rd Generation team! You are awesome.

Went to the location in Southaven on two occasions on 1-24-15 and 1-31-15 on both occasions the…read morecustomer service was terrible. The gentleman that takes in customers advises everyone that comes in that they are busy and they close at noon. It was clear on both of my visits he didn't want to be there and wanted to discourage anyone coming thru the door to patronize business to come back another day. I heard several people being told this and it was before 10am. Sid the owner was present on the visit when I was in the store on 1-31-15 not sure where he got his interpersonal skills from but he needs to go to some classes or take some courses on providing better service. While ultimately everyone got what they came in for he made almost every conversation that I heard while in the waiting area almost an interrogation and put people on the defensive. I had some warranty items that I had installed but after this last experience I will not be returning. I want to be appreciated and feel like a human being when I am spending my hard earned money

First of all I currently work Fleet Maintenance for a major transportation company. I deal with…read moretires daily. I dropped my Nissan Titan at Gateway Tire on Hwy 51 to have the front rotated to the back and back to front then perform a front end alignment. I was called by a lady and told that all my tires were too worn (into the wear bar) and they would not be able to do the alignment with these tires! Then she went into her sales pitch about what specials they had. I had one tire on the truck (R Steer) that had worn on the outside but they still could have rotated the rear to the front as I asked and done the alignment. Tires are fine! As the pics show none are into the wear pads in the middle of the tire as she stated! Long story short, Gateway would not perform the front end alignment unless I replaced "good" tires with their new tires! Beware of this place and their practices. I have used Gateway in the past but I'll be taking my four vehicles including this one elsewhere.

I was told it was first come first serve. I was the 4th person in line right at 730 am. I get up…read morethere to tell them the service needed. I was told that it may be the end of the day bc they had to sell their tires and that those customers go ahead of everyone. This is not the normal for any Gateway. There are others around with much better service. Avoid them.

My daughter took her car to Magnolia because the low tire pressure light was on. They aired up the…read moretires and told her that was all that it needed. A couple of days later the light came back on, so she went back. They then told her she neede new tires. She had just bought the car about 6 months earlier and it had new tires on it when she bought it, so no way she needed new tires. I had her take it to Ultimate Tire in Hernando and they found a nail in one of the tires. Tire plugged and no more problems. I have done business with Magnolia Tire for about 30 years and always felt they were honest and fair. However, once Pat left, and Barry and Larry began running the business everything changed. I don't do business with them anymore unless I absolutely can't make it to another shop. Jo Beth Glassco

Bearing replacement was way over their technical capability !…read moreQuality of work was disgusting. Dealer confirmed later that they had destroyed my rear axle through faulty workmanship. Poor installation and lack of oil. Cost me $2500 to replace the complete assembly and they won't talk to me. Fobbed off with warranties that don't even support their business.(AC Delco and others)