My number 1 go to shop for an oil change since 2012. I never had an issue with the service…read moredepartment its always friendly and helpful.

They are always quick and friendly. My favorite Valvoline location to get an oil change.read more

I brought my car in on Tuesday saying there s a leak in my front driver side tire. now we are…read morestranded in the gas station on the way driving to Florida with my 10 year old in below freezing temperature at 9pm! they didn't fix it !!!

I reviewed this already but it doesn't seem to be there anymore…read more.. Typical double talk, upselling, promises that "this will fix it," textbook example of the problems people have with many repair shops. That guy Jon at the East Memphis location is a 100% double talker. We agreed what to do, then they decided to go rogue and do something else, then want 2x as much. I said no. Paid less with the promise it was corrected, then the problem not only came back the next day, but it's much worse. I don't know what they did to it, but now it has 25+ error codes after they cut the wiring harness open to the transmission module (then later said it didn't need that, as I originally tried to tell them). Whatever you say, it goes in one ear and out the other. When I called back that it still wasn't fixed (after a promise it was definitely all good now), there it started... The old mechanic-shop screw. "Well the next step is more diagnosis at $150 an hour, and we estimate 3 hours..." (just to find the problem, not fix it), when the diagnosis it what I paid for in the first place. They keep throwing parts and the runaround at both it and you for as long as you'll keep handing them money. Car was at least drivable with the problem before, now it is not. Doesn't even run anymore. To make matters worse, I brought it there because I already knew the owner Stave Woodard from a few years back. I did good, honest electrical and welding work at his previous home in Bartlett. -It was him that said they would need another $450+ after it wasn't fixed. I'm out $315, but glad it wasn't the $650 they wanted at first. Money down the drain, plus a car that's now a boat anchor. So if you take your car to them after reading this, please come back to this review and read it again. I tried to tell you.

Ive been going to Gateway for tires for 20+ years and have always been satisfied. I started using…read morethis particular location over the last few years. They are a great location for tires and alignments and mid level maintenance. They have done me well and the ine time I had a complaint they went way above and beyond to correct the issue.

I never allow anyone in my vehicle, I had it towed to Gateway Tires for a new battery ..I noticed…read morethat the driver of the tow truck that Gateway uses, asked me to go inside after arriving...between them and getting my car serviced, I had about 5 CDs missing...I'm not sure who got them....but, they were there before .I'm just looking for them, and they are gone!

Wonderful customer service! They got me in the same day and did not price gouge. Thanks for that!read more

Tim and his team are outstanding! I got a flat while in Memphis on vacation. He was extremely…read morehelpful, provided above and beyond service and had me on my way in less than 90 minutes. Turned what could have been a major vacation headache into a relatively minor inconvenience. Thanks folks!

Do not trust what they tell you…read more Just visited this Goodyear stop with a flat tire with only 800 miles on it. I was told it was a puncture that could not be patched. I decided to take it to my car dealer. They plugged it for $35. Beware of this shop.

Went online opened a line of credit with them to get the 6 months same as cash. Called and reviewed…read morethe three issues I wanted serviced for like $300. Dropped off the car, again went over the three things. They called an hour or so latter, we reviewed the three issues I wanted serviced. They reviewed three items they were trying to up-sale. I declined. I called to see if the car was ready , they again tried to up-sale so I again declined. I went to pick it up. We reviewed the three items, I paid then walked out to the car. It was obvious the tire rotation wasn't done. Went back in, and showed they charged me and explained no rotation. Same from tires has not been rotated. They came back and offered to refund saying the car tires didn't meet corporate expectations. Like wtf? The car is a CPO and not even a year old. One front tire was replaced two months ago. They overlooked it, charged me and didn't want to do it. Just unscrupulous and so petty. I won't be back. They are quick to up-sale but don't even fix the issues I paid for.

Got a flat tire and was super stressed about where to fix it and Pep boys was extremely…read moreaccommodating! Booked an appt and was in and out in under 30 min Thanks guys!

Beware buying tires from Pep Boys. I bought 4 with road hazard late last year. Recently had nail in…read moresidewall of one which means tire had to be replaced. There was only one other pep boys in the city that had these and because pep boys is only company that sells them I couldn't get one from anywhere else. The store in 38112 zip refused to have the tire shipped or picked up from other location so I asked could if I could get it and they install. They said no. So with recent back issues I had to change a tire and drive 45 minutes away to get tire swapped. Can't say enough negative things about 38112 store location. Don't know if their actions are store policy or not but definitely not customer friendly.

Impressively bad!! Workers all sitting in their cars when I pulled up. They were visibly annoyed…read morethat someone had to assist me. They took one look under the hood and said they couldn't help. (Late model Audi). The shop and parking lot was filthy.

I used to go there for oil changes, but they are what we used to call a Clip Joint. They were…read morecharging me way over $100 for an oil change. Then finding other things to charge me for. The last straw was when the tried to tell me that my one month old battery was in need of replacement. The cheapest wind shield wipers they could sell me were over $40. I won't go back there again. The people who work there are over the top rude.

I dropped my car off this morning for an oil change and a safety check. Not but two 2 1/2 hours…read morelater I had a phone call that my car was ready. Extremely efficient, conscious of my time and great pricing. I highly highly recommend Carson

Such AMAZING customer service and great service. We went in for an alignment on our vehicle. Great…read moreconversation, customer service, and high value work. They quickly got us in and out. Being stranded on a road trip was terrible but we are so grateful to have stumbled upon an amazing family business. I pray this business thrives and all great things come their way. Will 100% recommend this place to anyone, locals and those traveling by. Thank you Carson Team!!

the service was exceptional no long wait.. perfect tires and great customer service. clean…read moreatmosphere

From the owner: we are your local 24 hour tire shop in mobile tire service if offer aw tire services you need we…read morefix crack and bent rims as well same day service