Great shop, friendly and knowledgeable staff, mechanics do a clean neat job, you can make an…read moreappointment and they keep it on schedule so you can plan your day, this shop goes above industry standards and I highly recommend them if you need any automotive work done!! Bobby Waddell

Just down right honest people, will forever be a customer of ultimate tire!!…read moreThey are busy, so I always make an appointment! 10/10!

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

Honestly one of the worst experiences. I came in there to get a new tire because mine was loosing…read moreair and wasn't repairable according to the first place I went. So they called Raleigh to see if they had my tire and could replace it for me. keep in mind I am a woman and I had my 3 year old son with me so I'm sure this is a classic case of them taking advantage of the fact that I'm a woman who doesn't know much. Anyways I go to get this tire already almost in tears and the older gentleman at the front desk was just blatantly rude to me the entire time. Told me how much it would cost and sent me on my way. when he told me the price it seemed good considering the tire I had on my car is a grappler and they're decently expensive. An hour passes and they're call and tell me I can pick it up. when I get there the tire that is on my car is an entirely different tire,not even the same tread and costs 92$ regularly buy I see on my receipt that I was charged 198$ just for that one tire. All the man had to tell me is that it wasn't the right tire but atleast it would get me from point A to B. I will never ever recommend or do business with this place ever again and if you do make sure you are smarter than me and get an estimate and see what you are paying for first.

We always bring our cars to Performance Tire on Bartlett Rd. They are honest and always do a good…read morejob. They have never tried to sell us on extra work to be done. It is best to have an appointment since they can be very busy. The location is not convenient for us but their honesty is worth the drive.

Performance Tire was recommended by my mechanic (Brian Massey) as a good choice for tires. I've…read morebought from independents, factory stores (i.e Firestone, Goodyear) and chains (Sams, Costco, NTB, Tire Mart). If I have to buy tires I REALLY like buying from Performance. I've now bought tires for two different vehicles and stopped in for rotations, balances, and "...something doesn't feel right" visits. My resounding 5 Star Rating (which I VERY RARELY give) is for a few different reasons. 1.) The advice is always founded upon reasonable and logical decision making born of experience. It seems every time I did business with chains and factory stores I sensed that the diagnosis and advice was influenced on a need to hit corporate revenue goals. No matter who I spoke with at Performance (Syd the Owner, Sam his son, or the guys in the shop - sorry don't know their names), the diagnosis and advice was as straight as you'd get from your best friend. It's more than simple honesty or integrity; it's...just the way you want to be dealt with. 2.) I shopped PT's prices both times I was buying new. The prices were always competitive. Though I'd possibly pay an extra $40 to $100 versus chains and factory stores due to my positive experiences, it would rub against my thrifty (cheap-skate) instincts. The first time I visited the price given to me was about $40 or $50 more than the same 4 tires at Sam's. I asked Sam, "...convince me why I should buy here." I don't remember exactly what he said, though I'm sure it included "free rotation/balance and other stuff", but what sealed the deal in my mind essentially, "we'll take care of you if there's a problem". 3.) To my pleasant surprise they can get what ever tire I've asked for at a good price and (so far) the same day. Because I'm not stuck on one brand and research CR, Car & Driver, Tire Rack and other sites, I usually desire only one or two tires over all other choices. Even though in both of my cases PT didn't have my preferred tire 'in house', they confirmed the positives/negatives about my selection and were able to get it at a price comparable to others. My only complaint with Performance Tire is they close too early on Saturday (noon) and are closed Sundays; the two days when I've needed emergency service.

Mr Jesse Neyman at the Olive Branch location was such a huge help! He went out of his way in the…read morefriendliest manner for my family and I when we were in a time crunch with two flats. He found my rare off-road tires and also showed me other options. Was very friendly, professional and knowledgeabl! I've only done business there with Jesse and can't speak for the company as a whole, but we Thank You Mr Neyman

Con men all the way…read more Y'all I have a little story time. If you have never used El Mante in Horn Lake as a mechanic, you are missing out. We have used him to lift my jeep, replace tires and spacer, truck tires, etc. We have always felt like he was very fair with his pricing. This morning I needed to get my brakes replaced so I dropped off at Raleigh Tire Auto Service Center in Olive Branch for convince on my way to work. They called and said I needed rear and front pads, and rotors on the back brakes. Ok, I've had that done before and it didn't break the bank. They call to say it will cost $1200+ to do that work....I said nope, and i picked it up (boy, were they mad at me, as I was with them ) and took to @El Mante in Horn Lake. He said we had the same issue that Raleigh said, but guess what the price to repair is? under $500!!! So, Raleigh Tire Auto Service Center is a rip off and we now know why they don't have to be open on the weekends! Never will I ever go to Raleigh again. ************************* BUT WAIT, there's more!! El Mante inspected my front brakes and said I didn't need them. What??? I'm am just truely amazed in the most wonderful way!! So my repair was less than 360!!

Helped me twice with ac Freon issues. They were great. Affordable service. Nice peopleread more

Terrible time, I was traveling and walked in with a bolt sticking out of my three-quarter in…read more diameter and the owner said he didn't have time to fix it at 2:30 in the afternoon. I said that was pretty bad customer service and he said what about all the people I promised ahead of you. I said you should make an exception for someone traveling. They told me I should try another place. My tire went completely flat luckily in a Pep Boys parking lot 1 mile down the road from them, dear Steve, Pep Boys great service. So F you buddy

Macon Tire save me from certain disaster! I was driving from Tennessee to California, passing…read morethrough Memphis, when the pressure in one tire plummeted! The rental car had given me a dud of a car with a bad tire valve. But at this point, I didn't know if it was a nail or otherwise. With the right rear tire nearly depleted, desperately bailing off I-40, I found Macon Discount Tire who took me in when other tire shops were too busy. With every bay full, they quickly removed the tire right there in the parking lot and found the faulty valve. They patched me up for a mere $15 and sent me on my way. It definitely would not have been a fun road trip had I been stuck on the interstate in Memphis with a flat tire. I couldn't help but notice that several other motorists stopped by while I waited, bringing their emergency tire issues to this beacon in the night happy to help drivers with minor issues without requiring an appointment. They've earned my respect and admiration. But I must give a shoutout to the employee at Firestone across the interstate, a tall and well-spoken gentleman reminiscent of a young Denzel Washington. Realizing his store was overloaded with one guy working on three cars, kindly not wanting to leave me stranded in Memphis, he started calling around and found Macon Tire for me. They told him to send me over. I'm glad there are still wonderful and kind people in this world.

This place is awesome. They don't speak much English but…read moreone of the employees speaks really well, but, regardless, they'll make sure you get whatever you need done. We needed a new tire put on our car a day before a road trip and my husband went to 5 different shops trying to get it replaced with our own new tire and the shops all refused unless we bought a tire from them. When he came here, the guys had absolutely 0 issues with replacing it and did it super quickly. We managed to go on our road trip the next day without an issue. Highly recommend this place for sickness, efficiency and customer service.

Quickly diagnoses the issue, gives a fair quote and doesn't hold your car hostage for a week, or…read moretwo!, before telling you they cant fix it or that now, the repairs are $$$thousands of dollars. Much better than "dealership-type" treatment. Good quality, great value.

Quick fast tires, mechanic work is just as professional. They're my go to alignment shop.read more