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    Goodwill Donation Center

    5.0 (1 review)

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    2 years ago

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    The Shelter Options Shoppe - Inside of store

    The Shelter Options Shoppe

    (25 reviews)

    $$

    The Shelter Options Shoppe is my go to spot for used clothing in Naples. It's a small store but…read morepacked with hidden gems. You can find everything from a cute everyday top to high end designer pieces that are perfect for special occasions. I went right after Thanksgiving and everything was 75% off, which was amazing. I spent about $120 on what would have been over $550 worth of clothes. If you enjoy thrifting and finding unique pieces, this place is absolutely worth a stop. Great selection, great deals, and you never know what treasure you'll find.

    I am writing to formally report an incident that occurred on Saturday, January 17, 2025, at…read moreapproximately 4:00 PM. While shopping, I observed multiple staff members who were restocking merchandise openly discussing, in front of customers, how they were removing the "good" items from the sales floor to take to the back and set aside in personal piles for one another. This was spoken about loudly and casually, as if it were standard practice. While doing so, these same employees repeatedly stepped directly in front of me and physically pushed past me to access racks I was actively browsing. This occurred multiple times and created an uncomfortable and disrespectful situation. The combination of staff hoarding merchandise for personal use and physically disregarding customers reflects a serious lapse in professionalism and store oversight. Customers should not be displaced or made uncomfortable so that staff can reserve merchandise for themselves. This behavior undermines trust, fairness, and the integrity of the store's operations, and leadership should be made aware.

    Mattress Firm Naples North

    Mattress Firm Naples North

    (13 reviews)

    $$

    It is called Mattress Firm for a reason. All of the mattresses in here were hard and firm. I was…read morelooking for a much softer one. There is a little bit of an ongoing debate of which is preferred a firmer or softer bed. People say a firmer one is better for your back, I think they may not priortize sleep and dont want to be in bed for long. Me on the other hand, a softer bed will cause you to fall asleep faster and stay asleep longer. What good is a bed that youre laying on without falling asleep just for your back? Aye. The saleslady Shari was nice and very considerate, why this experience got any kind of a high review. I prefer working with women in every capacity. It was just me and her in the store trying each one, but unfortunately they were too hard and firm. The one thing i would like to add in general on behalf of mattress stores, they should price in or even accept your trade-in of a previous mattress like a Car Dealership does. This is a business and they handle mattresses better than we do. If i was an employee there, this would be a Board Meeting winning idea id enter in with before joining! Consumers would shop at the mattress store knowing they'd take their previous mattress as far as discounting the price. Always wise to be conciliatory to the consumer securing more sales that way too! :)

    Read the return policy before you buy from this company. Ordering directly from the manufacturers…read moreonline store is always going to be a better option - especially for potentially not liking a mattress and wanting to actually do the return without loosing money you shouldn't have to let go of. Restocking fees are a joke. I am not happy about many aspects of this purchase I made and I will never buy from this company again. $200 to return a mattress that wasn't touched is theft in my eyes. Never again.

    Goodwill Donation Center - donationcenter - Updated June 2026

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