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    Goodwill Donation Center

    4.3 (7 reviews)
    Open 9:00 am - 7:00 AM (Next day)

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    7 days ago

    Easy to drop off household items. A volunteer comes out with a cart all you do is pop open the trunk lid.

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    1 month ago

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    2 years ago

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    11 months ago

    Helpful staff, dedicated parking spaces and generous open hours make this location a gem. I love supporting Goodwill's mission.

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    4 years ago

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    4 years ago

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    8 years ago

    Two dedicated parking spots. Helpers come out with big rolling bins to help unload. Always quick and painless.

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    Goodwill Store & Donation Center - Store Manager

    Goodwill Store & Donation Center

    (37 reviews)

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    You've got to love Goodwill. I live near Midway Airport but decided to take a weekend stroll up to…read moreEvanston, and this was one of my stops. I'll be honest -- I was pleasantly surprised to visit, but not necessarily because of the items. When the store first opened that morning, it was already pretty messy. Compared to other Goodwill locations I've visited, this one felt much less organized. The store itself was clean, but the racks were chaotic. Clothes were hanging off the racks or scattered, and several employees walked past without straightening things up, which was a little frustrating. I'm used to Goodwills having neat aisles where you can browse comfortably, and this one just didn't have that same level of organization. That said, I do want to give credit where it's due. One employee who stood out was Yareli, the cashier. I wanted to buy an item that required an electrical component, and she was kind enough to go through the electrical section to see if she could find the piece I needed. She couldn't locate it, but when I mentioned that I had the part in my car, she kindly allowed me to step outside and retrieve the piece I needed and ahe held the item at the front. I went out to my car, got the adaptor and came back and tested it, and the light worked perfectly. That small act of kindness really made the experience better. To Yareli's manager: that's exactly how an employee wins over customers -- through patience, kindness, and genuine helpfulness. Prices are a little higher at thia location, but still competitive.

    A pretty good location. Lots of stock; probably a lot of stuff that NW students are dumping at the…read moreend of the year! Definitely worth a peek if you're a thrifter and in Evanston.

    Goodwill

    Goodwill

    (31 reviews)

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    I can only speak to the donation side. The donation drop off is remarkably easy and has great…read morehours. I stop by on Sunday late afternoons on my way home and it's as fast as hitting one extra red light. One block off touhy, you simply pull up and there's an overhang to protect from sun or rain. There are two lanes so I've rarely had to wait. When I pull up, immediately an employee comes out wheeling a cart and helps load my things into it. Then I'm on my way again. I've never had donations be this easy. I'm finally taking the time to write this review because as I was dropping off my mom's things last night, I accidentally kept my Irish cap and scarf on the donation bag and realized when I got home! Ack! They had sentimental value and I hadn't meant to donate them. I was concerned this would be circus getting them back. But I called immediately, spoke with an extremely diligent and gracious manager who found them within minutes (he said it helped that I called immediately). He said it happens all the time and he is just so grateful for people donating things and wants them tog et their things back in these situations. I drove back and retrieving my items was quite simple. Highly recommend if you're looking for somewhere to donate

    This Goodwill has discontinued SENIOR AND MILITARY discounts! Shame on a supposed charity! They…read morewill not be getting any more of my friends or families business or donations. Overpriced, near or over retail on used items, to boot.

    Goodwill Store & Donation Center

    Goodwill Store & Donation Center

    (18 reviews)

    This store has a serious and ongoing problem with employee behavior. On multiple visits, I have…read morewitnessed staff being openly rude, hostile, and completely unprofessional. Employees regularly talk badly about customers to each other within earshot, with particular disdain directed at resellers. What's most disturbing is that this is clearly not an isolated incident. The same negative conduct happens repeatedly--employees loudly complaining about how much they hate their jobs, mocking customers, and treating people with obvious contempt. It creates an uncomfortable, toxic environment that makes customers feel unwelcome and disrespected. This level of behavior reflects a deeper cultural issue, not a bad day. Management has either failed to address it or is choosing to ignore it. Until there is accountability and a complete reset of customer service standards, I strongly advise others to shop elsewhere. If I could give this place negative stars I would.

    This is a great location and includes free bathrooms and it's clean and the staff are very nice and…read morefriendly and there are a lot of staff will help out if needed and you also have fitting rooms. There are a lot of great things you can find here if you are looking for something that you can't find somewhere else or use clothing that you'd rather recycle or up cycle because you don't believe in wasting resources in buying new items as I do. Thank you for reading and hopefully we will recycle an up cycle continuously. Oh, and there's also a snack and vending machine for drinks and chips.

    Goodwill Donation Center - donationcenter - Updated June 2026

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