This is the most organized Goodwill I've ever been to. The racks were shoppable with plenty of space for browsing. The selection was clearly marked and organized by color! Even the shoes were organized by color. They had a HUGE section of Halloween and Christmas decor that I'm guessing they may keep up all year round since it was only July when I visited. Surprisingly, bathrooms weren't all that bad and seemed to be cleaned regularly. The selection wasn't the best I've seen in a thrift store and I felt like you reaaaally had to look hard past the Target, Shein, and other current fast fashion items for some real vintage. My boyfriend noted that the men's section was terrible with a limited selection, but he did end up finding a nice blue tie. I found four tops and ended up spending about $25. Not too bad. Depending on the day you go, they have sales on certain color tags too. There are no fitting rooms but there were a few mirrors around thankfully. Service was prompt and pleasant at the checkout counter. They also offer donations in the drive up area. I'd definitely return in the future! read more

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With luck you'll get a good cashier with friendly attitude. Don't ask for a manager, specially if you have a question about price or some mismatch pot with the wrong lid. In my experience, managers are outright nasty. They act rude, condescending, rude, and ignorant. Most of them! There are some workers who are really nice but some are just there. They used to have good, decent products, now it is just junk! I guess most of the good stuff is shipped out to their online store. They do seem to allow some resellers on site. They sit around waiting for the carts to come out to stock up the shelves then they rush out like vultures to cherry pick the best items they spot. God forbid you get close to the carts, they'll push you away rudely no apologies. The store managers must be getting some kick backs from these resellers because they do nothing to stop the practice. I used to donate tones of stuff to goodwill but I have lost faith in them as a good organization. I think it is scam organization pretending to be a charitable organization helping the poor and disabled people but what I see is a greedy organization overpricing the donated items and making huge profits for their upper class echelons. If they had a good mission now it is lost. read more

The Employees here are so belligerent and unhinged to the point that they have to hide stuff here THIS IS THE WORST GOODWILL EVER

This is the WORST goodwill ever. You used to be able to find great prices on old donated otems. They are now slapping retail price tags on items here. It's insane. $399 for a dresser! $499 for a wardrobe cabinet! $200 for a couch! 3 section laundry hamper? $25 bucks!!! You're better off going to the goodwill in hampstead! Or the goodwill in Frederick. Yes it's further away but it's worth the drive! I paid $6 for a 3 section hamper at hampstead a goodwill and $29.99 for a huge couch in almost mint condition. This goodwill should be investigated. There's no way it's legal to sell donated items at these prices. You'll spend $10 on a shirt for kids here and don't get me started on the jeans. You're better off going to Walmart. read more

Not a good place to work. Racism, homophobia and favoritism runs rampant in this location. Processors are under constant stress to produce more in very small amounts of time. Terrible experience, shop elsewhere. read more

I purchase a loveseat with 5 pillows at the Goodwill in Westminster, MD. It was priced at $59.79. Today was yellow tag day, which meant the loveseat and 5 pillows was only $2.00. The 5 pillows and loveseat were all marked $59.79 and each tag was numbered 1 of 6, 2 of 6, 3 of 6, 4 of 6, 5 of 6, 6 of 6. When I came to pick them up, there were only two pillows. 3 were missing. The donation girl stated, " the three other pillows did not go with the loveseat." I reminded them all 6 items were tagged and numbered 1-6 as a set. I was a bit miffed and demanded to know where my other items to the set was. That poor excuse of a manager is useless and incompetent and the girl at the donation door was the same. This is not the first time I had to deal with him. He needs to be replaced. Looks like I'll be shopping at another goodwill, because I've had my fill of being ripped off when picking up items and finding out some items are missing and he had the audacity to accuse me off take the three pillows with me when I left. They need to check their freaking cameras on that, because it didn't happen. Checking their cameras will show some other idiot took them. Somebody needs to make this right and find three comparable pillows. read more

Goodwill Industries of Monocacy - 5 pillows went with the loveseat. They only gave me 2. The tag clearly shows the set has 6 items. They owe me 3 pillows. - Thrift Stores Near Me - Westminster, Maryland

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This is definitely one of the better Goodwill's I've been to. I can't leave an area without checking out their thrift scene so when I found myself in Westminster recently I had to check them out. They're located on a main street surrounded by strip malls, restaurants, and big box retailers. Getting there and finding the place was easy, even for someone like myself unfamiliar with the area. Immediately inside I noticed their carts as they were one of a kind I've never seen anywhere else. I should have gotten a picture. I appreciated that they had a drink holder, a hanging bar, as well as a hook for my purse without being so cumbersome to get down the isles. Every retailer should switch to that version. The store was clean and organized. The racks were separated by size although many items weren't in the right location. The quality was good and I didn't pull anything from the racks that wasn't sell-able. The shoes were well organized, by gender, size, and color. Most were priced what I would consider high for used shoes (in the $10 range), some were less, but many were more. Overall I felt the clothes were higher priced than what I'm used to for thrift. Some dresses were as high as $19.99. The housewares section was organized well, with an entire 2 isles devoted to small appliances (grills, coffee makers, etc). Brick brac was separated by what is was (all shelving together, wire items together) etc vs what most Goodwill's do and that's separate by color. Organization was on point. The toy section was plentiful as was the sporting goods - which is usually departments that fall short for thrift stores. There was a small furniture section with prices ranging from low to high that was hit or miss as far as quality. New mattresses were also sold. What impressed me most was the organization, cleanliness, and quality. I scored a Vera Wang purse for $6.99 and another purse without a brand label that was real leather for $1 more. Look for the sign featuring the current color special for 50% off as it changes from week to week. I wouldn't have bought a so-so fitting pair of jeans if it wasn't for the discount. Other deals: a large kids play kitchen intact for $12.99 and a vintage Loving Family Dollhouse for $10 ( a real score because I was on the hunt for one a few years ago and even on Facebook marketplace the cheapest I've seen them is in the $50 range). There were several dealers plucking items from the shelves and openly talking about how much they can sell them for on eBay so if you see a deal...grab it as someone else will recognize it too! The dressing rooms were large and clean but check out was understaffed and slow. Three cashiers and it still took a good 30 minutes + to get thru the line. In their defense the credit card terminals were running slow but still..... While they didn't accept my Keystone stores loyalty card for additional savings the cashier did enroll me in their version. No card required, register with your phone number, and you accumulate one point for every dollar spent (that don't expire) once you hit $200 you get $10 off - score! read more

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This is a decent store expect for the workers. The workers are incredibly rude and have no personality. I get that it's Westminster and goodwill aka two trashy things but that doesn't give the workers the right to treat customers like that. read more

Stopped by to see what we might find and to support our local Goodwill that we have donated to so many times over the years. A lot of clothing and visibly used goods (as expected), but items were drastically over priced given their condition. For example, a set of three disposable Glad containers were priced at $7.00. You could buy them new in the grocery store or online for $3.49. Needless to say, we walked out empty handed, and (personally) don't foresee finding a reason to return in the future. I sincerely hope others find better thrift item deals so that our largest local charity store can remain viable well into the future. read more

Terrible place, they are supposed to serve the community but their employees are rude, loud and self serving. One particular male employee is hostile and runs around the store screaming at women for trying on sweaters. When you question why.... he screams louder "YOU DON'T HAVE TO SHOP HERE". Employees at this Goodwill talk about customers, they are angry and unhelpful. This store is supposed to help the community but they dump half their donations in a dumpster (located right outside the collection area). They also do not offer a tax exempt form and you need to go online. Waste of time. read more

Was able to find so many amazing items, friendly staff and clean, music playing no stench like other goodwills. Prices were a bit high but I got some good quality items. read more

Very spacious, clean and organized. They just had a big remodeling and it is absolutely huge. The workers are friendly and there's always a great find to be found here. read more

Their prices are wrong for used clothing.alot of it shrunk up sometimes material fuzzies. I can go to walmart and buy new shirts almost for what u ask for used clothing. The same for house items ,nicknacks.2 stars read more

I shop at this Goodwill store fairly often, as I live 5 minutes from it. Today, I took my children to look at Halloween costumes here because they usually have a large selection. My kids were excited, and perhaps a little rambunctious( especially my 6 year old who has special needs). However, I was completely shocked when an employee approached me and said I needed to make my kids be quiet. Firstly, as I said before they were being a little loud, but in my opinion, nothing crazy. Secondly, they were not the only children in the store being loud(there was a small child screaming in the next aisle). But, when I go to a place of business that is open to the public, I expect to encounter people that may be different than I am. I found it completely inappropriate that this employee approached me. I like to shop here because I know that Goodwill supports the community in many ways, including providing job opportunities for people with all different levels of ability. But, I will NOT be treated this way again, so I will spend my money elsewhere. read more

This place is the biggest joke, all the employees that work on the floor are all horrible, they don't ask if you need help, they gossip about every other employee they don't like in front of the customers, they are very rude and unprofessional, the workers that are in the back and come up front are the ONLY ones that will actually help you, I would definitely tell people to go to Hampstead instead or even to nesap where EVERYONE is friendly and they are cheaper! read more