I highly recommend Gavigan's! I had fabulous customer service, and will hopefully be back again…read morewith my kids. I'm really not sure why they only have one and a half stars... for me, they have five stars!! Danielle and Mike that I met this weekend are both fabulous. I called Gavigan's on Friday, I currently live in southern Utah. My mother has been in the hospital , Here in Maryland, for the past three weeks and very recently requested a recliner BEFORE she gets released on Monday... That's only three days and I didn't get in until Saturday, late! I called and spoke with Danielle on Friday. She sent me photos dimensions and kept in contact with me until I arrived. I did make it in there Saturday to see them in person. We Sent the photos to my mom in the hospital and I had her recliner in the house by 3 o'clock Sunday afternoon! HIGHLY RECOMMEND GAVIGAN'S!!

Very disappointed with my experience at Gavigan's in Westminster…read more I purchased a bedroom set for my son in May, including a bed, dresser, and nightstand. The dresser and nightstand were eventually delivered, but I still have not received the actual bed that I purchased. When the other pieces were delivered, I was told that a loaner bed would be provided until my actual bed arrived. I was specifically told that when my bed came in, the delivery team would take the loaner bed back and replace it with the bed I purchased. That is the understanding I had from the delivery team. Because I have called several times trying to find out what is happening with my bed, I went into the Westminster store to get some answers. Ryan spoke with someone to try to determine what was happening with the manufacturer, and I understand that there may be an issue involving the manufacturer. However, whatever issue exists between Gavigan's and the manufacturer is not something I, as the customer, should have to resolve. What was most disappointing was Ryan's attitude toward me. He told me that the loaner bed was not actually a loaner and that I already had my bed and that all they needed to deliver was a footboard. I explained that this was not what I was told when the furniture was delivered. I was made to feel as though I was not telling the truth, and I found that extremely disrespectful. There was absolutely no reason for me to lie. I am simply asking for the furniture that I purchased and paid for and for the company to honor what I was told at the time of delivery. Ryan also made a point of telling me that he was the manager. Being a manager should mean demonstrating professionalism, patience, and respect toward customers, especially when there is already a problem with an order. What made the interaction even more uncomfortable was Ryan telling me, essentially, to make sure I wrote my review and to make sure I used plenty of exclamation points. I found that comment unnecessary and unprofessional. I have purchased furniture expecting good customer service and follow-through. I understand that delays can happen, particularly when manufacturers are involved. What I do not accept is being treated disrespectfully when I come into the store seeking answers about furniture I purchased months ago. Gavigan's needs to do better when it comes to communication, customer service, and accountability when there is a problem with an order. As of today, I STILL have not received the bed I purchased in May that I paid for.

I absolutely highly recommend Sofa's, Etc I have been buying…read moreand decorating my house for many years with their furniture!! Jeremy the owner and staff are wonderful to deal with !! Great selection of high end brands with amazing service to their customers..... They really have made it a pleasure besides going out of their way to make sure you love what you bought! I love my house with all the new furniture and decor !! They even carry beautiful outdoor furniture.

Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

Stopped in here looking for these pots that I saw in one of the stores previously…read more The store is pretty cluttered I might say with items especially that they seem to smash all holidays together starting in August seemingly. Its not Thanksgiving and the Christmas items seem to be pushed out in masses cluttering the store. With this being said, I never have a good shopping experience with clutter.

My wife wanted to drop in as she had something specific in mind, yet we walked out with me…read morepurchasing about 5 new towels as well as a bigger vase for my Happy prayer plant! The great thing about Home Goods is that they have a huge selection of miscellaneous household items, but the downside is that if you find something really unique which appeals to you, you cant assume that it'll be there the next time you drop in, even if it's the next day. Home Goods has pretty much everything that you need to make a house into a home with your taste in items. The quality is good, and prices reasonable. Because of this, the store is oft crowded, regardless of location. This particular location does good job with organization and straightened up shelves, whereas some other locations are not at all that way. In summary, its someplace that my wife looks to drop in periodically, and I can understand why. Check out the goodies in this store. Everything may not be your taste, but to each his own!

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.

Had a bad experience with Ashley Furniture, worst example of customer service. Contacted Furniture…read moreFinesse and Susie really listened to me and suggested I come to the store. After looking at several options for a recliner I almost made an impulsive purchase, because I had waited so long for the recliner that Ashley Furniture dropped the ball on, but Susie talked me through that and made me realize I was looking at a piece of furniture that I would have for years and it should be exactly what I wanted. Family owned business that takes pride in how they service their customers.

I googled this store to check current hours, but the website says "Permanently closed".read more

Things You Love is a nice little antique store in a part of Reisterstown that's heavy with them…read more The store is an old, remodeled log cabin, and turned into a gift shop. The part of the store with the counter, the register and the high-end display items look like they might belong on Fifth Avenue - if they dealt in such things, I suppose. I found all of the staff to be incredibly helpful and polite, and were even willing to negotiate a bit on their prices. (I try not to push that envelope in such places, it seems and feels a bit tacky or low-class.) Most of the items are really nice, and the rougher items still fit into the "shabby chic" range - and are priced accordingly. The layout of the store invites you to explore, and there's not a whole lot of categorization (I prefer this method). The nice thing about the store is that A.) they have sporadic updates on Facebook, and B.) they're surrounded by other antique stores. While the competition are bit more plain, it's nice that you can shop from store to store. The other shops nearby range from very rough (found/discarded items), to true rustic antiques, to an auction shop/antique mall. I spent nearly an hour and a half browsing the store, and felt bad I couldn't walk away with anything - but did find a nice shelf/side table across the street for $15. If you visit here, and like what you see - I highly recommend Corner Cottage in Hunt Valley.

I purchased a home that came with a lot of furniture & small household items that I didn't want to…read morekeep. Within a couple of days, Eric came by, we easily agreed on a fair price & he removed everything! He is very professional & efficient. I would highly recommend him!

From the owner: Here at E's we BUY and SELL quality used furniture , appliances , and household goods...we also do…read moreEstate or Whole House CLEANOUTS and Storage Unit cleanouts as well...We can buy all your items or just some outright or we also offer auction services and can sell on consignment as well.