Very disappointing experience. I brought in silver expecting a fair, transparent offer based on…read morecurrent spot prices. Instead, I was quoted well under spot value with no clear explanation or breakdown of how the number was calculated. When I asked how they arrived at the offer, the response was vague and dismissive, as if I should simply accept it without question. There was no discussion of weight, purity, fees, or market conditions, just a lowball number and pressure to take it or leave it. I understand shops need to make a profit, but paying significantly under spot without honesty or professionalism feels predatory, especially toward customers who may not be experts. Trust is critical in a coin shop, and this experience seriously lacked it. I won't be going there again, and I'd advise others to know their spot prices and shop around before accepting an offer from this place.

HORRIBLE!!! I called to ask a question, before i could get…read moreit out he said he didn't have time and hung up on me. (Who does that to a potential customer?!) I waited 20 minutes & called back. I asked if there was a particular ring fitting a certain description I wanted to buy it - he wouldn't even let me describe the ring. He was SO RUDE!!! He set the phone down, walked away (I could still hear him talking to another person) then came back & hung up on me again!!! Still shaking my head. Unbelievable.

For such a small store, they have such great finds. My best friend and I stopped in on the last…read moreday of our road trip. We spent over 2 hours sorting and talking with others in the store about the items were were looking at. Met an Amish mother and daughter that were a delight to talk to. We wound up with a cart full each to purchase. Took up most of the backseat of the car! The staff were really sweet and restrooms very clean. Will stop by again since they have such fantastic stuff.

I can't wait to return to this goodwill location! They give you a reusable discount card for each…read moretime you spend over $15! I found high end items at the same standard prices from my hometown and they were of much more desire and better quality! The ladies shoe department was fully stocked with a nice selection of fall and winter dress shoes in many sizes. They even had some higher priced new items such as an eight piece queen size comforter set for $49.99 new in package. Lots of housewares and children's books, toys and games. A large selection of nice and gently used baby clothes yet mostly girl clothing and some boy clothing. When in Amish Country this is definitely worth the trip up to Wooster for a store I without hesitation give five stars!!

When I got to the store there was an older gentleman at the counter working. He immediately seemed…read moreirritated that I was there. He Talked over me every time I tried to talk, not letting me complete one sentence. The best way I can put it is the definition of condescending in its truest form: Behavior or language showing a patronizing, superior attitude, where someone acts as if they are better, more intelligent, or more important than others.

Full disclosure - I grew up around the corner from Michael Press. But while we've known each other…read morefor decades, that only matters because its the reason I went to Mike for an engagement ring in the first place. However, it does not, for a moment, affect this review. Sometime a while back, I knew I was going to propose to my lovely fiance (spoilers! she said yes), and started shopping for a ring. Researched the important factors and started looking around, and while i found a lot of nice rings, nothing that really called to me. It was a frustrating process, culminating in buying what I thought would be the perfect ring online, only to return it. That was probably the lowest moment, and so I took a break in my ring shopping. Fast forward some months later, and I saw someone else from my hometown post photos on social media of a beautiful designer engagement ring from Mike Press, and so I reached out to Mike. I had no idea what I wanted, even after all that shopping, and couldn't have been more nervous. I didn't want to design a custom ring, because I have the imagination of a piece of wood, so I relied on Mike to ask the right questions and pick out a number of options. He was patient, detailed in his explanations of various rings and options, and came up with a number of beautiful suggestions. Nevertheless, I still could not make a decision. I was scared of completely screwing this up. I asked a million questions, then disappeared for weeks while I thought about it, only to come back and ask more questions. Mike never brushed me off or decided I wasn't going to be a sale - he just kept helping me along. In the end, not only did Mike find a beautiful diamond but he held it for me in spite of having other interested parties. Sent me photos, videos, descriptions, etc until I was finally able to pull the trigger. With the perfect diamond, he then suggested what ended up being the perfect setting to go with it. I was so trilled with what he put together that I wasn't even worried about whether or not Melissa would like it. Again, it was perfect. I wish I could find more good things to say. This was an incredibly stressful and nerve wracking process but Mike made it easy in the end. I was glad to give the business to someone I've known my whole life, but even still, was not expecting the kindness, patience, and helpfulness to the degree Mike provided. He bent over backwards to make this easy.