Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

Great experience. Recommend them highly. Even called me the next day to see if everything was okread more

Wow! I finally had someone come and do something at my house that I was totally blown away by .The…read moreattention to detail in the installation.These guys are real professionals.I would recommend Chris and his team to anyone looking for a repair or replacement of there HVAC.

K Brothers installed a $60,000 geothermal system in my farmhouse in Chesterfield. I now have…read moreheating bills of over $750 a month. I have called them repeatedly to examine the system to ensure it is operating properly. They are not returning my calls. Thinking the next step is a lawyer. BEWARE OF THESE GUYS, CUSTOMER SERVICE IS NEGLIGENT. If you are considering using this business and would like to discuss my experience, you can email me at jameskinsel@earthlink.net.

On several occasions over the years, I've phoned K Brothers for emergency heater or central air…read moreconditioner repairs. Their service is excellent and quick, they are lovely people to deal with. Weekends, late nights, you can reach them as readily as you can during business hours. Most recently I phoned just before 11 p.m. on a Saturday night; it was 30° out and our heater quit. Left a message on their voicemail and had a call back within about 20 minutes. Dave was here within another 20 minutes; before midnight, our heater was back up and running. They do exactly what needs doing, and that is all you are charged for. Good, honest work. Courteous service. They take their work and their customers seriously. No small family company lasts as long as they have if they're not good. Believe me, they're good. I recommend K Brothers without reservation.

Scheduled them to do a heating system inspection to complete a real estate transaction. They were a…read moreno show no call. They don't answer their phone or respond to emails. They use a call center based outside the United States. Do not use this company. They are unresponsive and unreliable.

My "Go to Guys" saved the day again! We had water in the basement on Sunday due to clogged…read morecondensate pump. I called Monday morning and the Service Tech came right out and installed a new condensate pump. We recently had a "whole house surge protector" installed by Chesterfield which has saved our appliances, computers etc against power surges! At my place of work, Chesterfield has also installed a new heating A/C system and LED parking lot lights etc. The whole Chesterfield team is wonderful, efficient and there workmanship deserves ten starts! Cathy S 12/12/2023

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

3 pounds of refrigerant was added yesterday by this LAZY company who then charged me without…read moreoffering any explanation. It was like they didn't even TRY to find the leak.

After getting an estimate from another company, I decided to shop around for a 2nd opinion/quote…read more I called Master Touch Home Service and spoke to Hovannes, the CEO. He came over the same day and took time to listen to the issues that I was having with my air-conditioning system. He looked over my system and presented me with a good/fair price, which I was even able to negotiate down a little. I found Hovannes and his crew to ne professional, patient, and thorough. I ended up getting a new air conditioning system and furnace. I'm extremely pleased with their workmanship and would highly recommend them!

TOP NOTCH! I cannot say enough good things about this…read morecompany. We had a massive, complex project that involved replacing our entire HVAC and heating setup (new AC unit, air handler, boiler, water heater, plus installing baseboard heating and winterizing the lines). Tackling a job of this scale is usually stressful, but Hov and team made the entire process seamless from start to finish. Incredibly, they completed everything in just three days without cutting a single corner. They arrived exactly on time each morning, worked with remarkable speed and efficiency, and were exceptionally thorough with every single installation and test. Communication was top-tier the entire time; they kept me fully informed throughout each stage and answered all of my questions with total transparency. To top it off, their crew was extremely respectful of my home, keeping the work areas clean and leaving everything spotless when the job was done. Finding contractors who combine this level of technical craftsmanship, reliability, and genuine professionalism is rare. I couldn't be happier with the results and would recommend them without hesitation to anyone needing HVAC, plumbing, or heating work done right!

Had my furnace serviced after a no heat call. The service tech arrived on time (same day as when I…read morecalled) and gave me a solid assessment of the issue. He gave me a few options to fix my issue with a most cost effective option. What I appreciated was his willingness to let me watch his work. He walked me through his trouble shooting method. It ended up being a faulty gas valve, which is what I had concluded prior to him showing up. Of course there was a markup on the part but that's to be expected. It's a business and I know I was paying for the convenience of the repair done right and at that time. It took him 2 hours to do the job. This included bringing something to code that my installer (no longer available) had done via a shortcut. All in all, it was a great job that was professionally executed. And my technician was awesome! I highly recommend this company. Also, I believe they are still an independent company and not a subsidiary following a buy out. That's good! Oh, why not 5 stars? Well, I had hoped the invoice would have been below $1000. It's the cost of doing business and unfortunately I was not prepared to shop this one around.

Indoor Air installed a new Trane AC system for us and we used their annual check up service for…read moreyears. During our most recent system check-up (2022) they replaced a small switch while they were performing the annual service. They charged $300 for the part plus labor (it took 2 minutes), on top of the $160 annual service charge. We later realized the unit was still under warranty yet Indoor Air charged us for the work. It took four conversations to get them to fix their problem and they acted as if they were doing us a favor. One week later they had to come back because system kept shutting off. Apparently the condenser pump wasn't working: would have been nice if they tested it as they should have during our annual checkup. We were quoted $418 to replace it. The pump plugs in and is readily available on Amazon and at Home Depot for $60. We were being overcharged. Won't use them again.

I've been using Patriot Air for a number of years. Joe is one of the most honest and professional…read moreservice providers I have ever done business with. When another HVAC guy (the original installer) told me my AC unit was shot and we'd have to replace it (at a cost of $7k), Joe came by and got us back up and running for $150 and the unit is running like new. If you need AC or Heating services, Patriot should be your first call.

There was alot of confusion with the appointment date, so that just needs to be handled in a better…read moremanner. My issue was just a gas fireplace acting up and those with heating issues should definitely come first. When Joe made it to the house, he was extremely professional as in the past, personable and low key. Jackie remained professional and calm throughout the appointment issue. As for Joe's abilities in this field, he would be someone I would trust hands down! Having dealt with many HVAC vendors in the past, I would recommend Patriot Air without hesitation...I just would suggest an improvement in the appointment making format. Our fireplace is working and no longer an issue!! And he takes credit cards for payment! Thanks Joe & Jackie