I just, 3 days ago, had a mini split system installed in my house. Been thinking about it for…read moreabout 3 yrs, talked to some contractors and then met with Alex from Joint Way and knew it was the time and person to do the job. From start to finish the process was professional, carefully explained, and so clean and neat, and so important to me was the cost. Alex and Herman did a beautiful job especially with the horrible weather. I believe Alex is an artist at what he does. Could not be happier.

After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

AirLife was great. Professional and thorough. Everything was explained and broken down by cost. I…read morerecommend.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

This contractor does not believe in Covid precautions and actively does its part to spread the…read morecoronavirus to customers' homes. The statements on its web site to the contrary are false. Its service man (whose name I am not disclosing) was at my house for routine maintenance a few days ago. At no time did he wear a face mask.  I'm vaccinated, and all the other contractors coming to my house recently have been vaccinated, too -- at least they say they've been. I'd think that vaccination would be good for business. At the end of the Hannabery call, when the service man asked for payment, he came into my home office and came closer than six feet to me as I handed him the check and signed his computer. Given the absence of a mask, I assumed that he had been vaccinated, but I asked him anyway if he had been.  He immediately became hostile and said that Hannabery doesn't require vaccinations or masks and that he would neither confirm nor deny if he had been vaccinated. I said that if I had known he hadn't been vaccinated, I would have been wearing an N-95 mask, which I have. He responded that even N-95 masks don't protect against the coronavirus, which is patently false.  He left the house in a huff. Apparently, Hannabery and its service man believe the anti-vaxxers, rather than Dr. Fauci, the Food and Drug Administration or the Centers for Disease Control. After he left, I had to open all the windows and wear an N-95 mask because I had no idea what the service man may have left behind. It is the service man's defiant attitude that is spreading the Delta variant and making people sick. The Hannabery web site says, "Our technicians wear gloves, face masks and booties."  In fact, they do not. A few days before the appointment, I received an e-mail from Hannabery with the service man's bio. According to Microsoft Word, the e-mail contains 413 words. It's in a tiny font. At the very end, the e-mail has the following disclaimer, "***Effective 06/28/21 the Pennsylvania mask mandate is being lifted.  If you still prefer our technician to wear a mask while in your home please contact our office prior to your scheduled service call.***" I didn't even notice it. I would like to know how this disclaimer in the e-mail squares with "Our technicians wear gloves, face masks and booties," which appears on the web site and DOES get noticed. In my house, I will determine who enters and who does not.  If I'd been warned that the service man wasn't vaccinated, I would have canceled the service or refused him entry. On the same day I had this experience, I e-mailed service@hannabery.com about my concerns. They never responded. Hannabery can take its anti-anti-Covid crusade to like-minded customers who also feel that the pandemic is a hoax. I have a relative who died from Covid after being on a ventilator for two weeks. I never gave informed consent to Hannabery about having an unmasked, unvaccinated employee in my house. Because of this incident, I've gone for Covid testing and am waiting for the result. This is the end of my eleven-year association with Hannabery. When I need routine maintenance next year, I will be hiring someone else. Apparently, their principles are more important than my money.

I have used Hannabery from time to time for needed HVAC repairs for almost 20 years. When ever the…read moretechnicians come out, they are always knowledgeable, professional, courteous and considerate of costs. Today was no different. Pete diagnosed a couple different issues. He had the parts on the truck and explained everything as he progressed through his troubleshooting process. My AC is back up and running! Another successful Hannabery repair!

Came out same day (w/in an hour of calling them), quick and efficient work. Technician explained…read morewhat could be going wrong and thankfully there wasn't a huge fix needed. He also noticed a few quick other maintenance items to fix and keep track of. Would recommend them. Thanks Arsen

Qualitech provides excellent service!…read more These guys are honest and trustworth! My parents are in their late 80s. Their AC went out on a very hot and humid August night. They called an hvac company out of the phone book who didn't send a technician, but a slick salesman instead. This guy convinced them to sign a contract for a $17,000.00 new AC system. After they signed the contract he told them they'd have to wait three days for the system to arrive and be installed. They called me very upset and concerned. I cancelled the contract with the phone book guys and called Mike from Qualitech. Qualitec diagnosed the problem, went to a local supply house for a new fan motor and installed installed it all in the same day. LIFE SAVERS! My parents wouldn't have lasted one night, let alone three nights in August 100 degree, 100% humidity. Thank you so much Qualitec!!!

I have been with Engel Heating and Air Conditioning for many years. The service has always been…read moreexcellent both over the phone and in my house. I started using them several years after I moved in to my home. I had neighbors who used them and were very happy. Whenever, I had a problem they were there to fix it, give me suggestions, and always made sure I knew what was happening and why. I find the money I spend on their contracts taken care of what needs to be done. It is money well spent. Over all I have found their prices to be fair given the current market, tariffs, etc. I recommend them for your heating and air conditioning needs.

My family has been using Engel for years. Sadly, we reached out in advance of the recent January…read more25, 2026 winter snow storm to get a component replaced for my 93 year old mother. We were told the part was in and it would be replaced the Friday or Saturday at the latest BEFORE the storm arrived. My mother/I called on Friday/Saturday before the storm and Sunday/Monday during/after the storm. We only get voicemail and no one has called us back. We have tried THREE different numbers which all end at the same voicemail. However, our neighbor three doors up, who also uses Engel received a call back and has an appointment on Tuesday. They are getting a full heater replacement while my mother is only having a component replaced in order to control her fluctuating temperature. Unfortunately, without the new board, her utility bill has doubled! The lack of response and the unrealized and undelivered expectations for an elderly person who is trying to survive the winter with temperatures in the teens is unacceptable! Shame on Engel for the poor attention and customer service to a 93 year old woman's simple needs. Note: Engel managed her to this timeline, not the other way around.

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.

Gen 3 is a great HVAC company in Philly. The Technicians are very personable and well skilled…read more Shout out to Magic Mel (Melvin Crooks) he was beyond professional and very helpful explaining HVAC components and what needed to be serviced. GEN 3 is fair priced and reliable, I highly recommend them if looking for HVAC service!

They don't do free estimates. The estimate is only "free" if you go with them for the job.read more

I have had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat…read moresystem in my apartment. I first contacted them in July when I attempted to use the AC during hot weather and found it was not working properly. I was quoted high service fees and could not proceed at the time. Later, in October, after speaking with my HOA, I was explicitly told that the unit was under warranty and that East Coast Comfort confirmed this. Technicians came out in October, but the system only worked briefly and then stopped again. During this visit, one technician appeared unfamiliar with basic operation of the unit (including how to adjust heating on the remote), and another stepped onto my bed with dirty shoes to reach the unit, which I found very unprofessional and disrespectful. When they returned in November, I was told there was a leak and a faulty sensor. The issue was still not properly resolved, and I was told that if the problem happened again, it would simply be noted rather than fully fixed at that time. On December 1, I was contacted and told I owed nearly $390, with a claim that the warranty had expired - directly contradicting what I had been told earlier. The system then completely stopped producing heat again on December 23, during very cold weather. While the charge was eventually waived, I was still told I would need to pay labor costs for further repairs, even though the same unresolved sensor issue had already been identified. Communication throughout this process - especially from Lisa - was dismissive and condescending, and I felt pressured to pay for problems that were never properly fixed. Based on my experience, this company seems focused on selling systems rather than standing behind their work or providing reliable service. I would strongly caution others, especially homeowners expecting warranty support, to be very careful.

East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt…read more We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie's List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson.