They have always done a great job on my vehicles, and they are honest. Honesty goes a long way…read more Highly recommend

I was driving through the state but was sidelined because of a cracked rim. I didn't think I could…read morefind a good tire shop in the middle of no where. Thank goodness I found this place. They picked me up from the hotel and helped me get on my way. The establishment was clean. My wheels were put together correctly which helped my car run smoothly. I highly recommend them.

My wife and I are travel nurses and we're on the road from VA to IN. We stopped to get gas and our…read morecar lost power and the check engine light came on as soon as we left the gas station. We stopped for the night and I I found KD on yelp. I gave him a call that evening and he showed up the next morning at the hotel. Very very nice man! I had thought we maybe got some bad gas but after running a diagnostic turns out it was bad spark plugs and a coil that had gone bad. He was able to quickly get the parts delivered and changed in no time. He is amazing knowledgeable very personable and really fair man. His rates are much better than if I had had to take and leave my care at a brick and motor garage and wait on them to get around to my car. If you ever have car trouble in Berkeley WV you are doing yourself a disservice if you don't call KD. KD I hope your business is a great success and I really appreciate you for helping us out. Thank you!

Not thrilled with my experience. I requested a receipt and OBD scan report through Facebook and…read morenever received one. I had him come out for a pre‑inspection and to fix a coolant leak on a vehicle I was test‑driving. The repair was simple, but I was charged $180 for what was billed as two hours of work. I already knew about the coolant leak and had tried to plan ahead, but the part I ordered was incorrect. He went to O'Reilly to get the right one, which I appreciated. After the repair, I asked him to test‑drive the van to confirm it was in good working order. He said he drove about 80 mph in Beckley and that it seemed fine, though he did mention a whining noise. He stated it was definitely not the transmission or pump, even though three OBD codes pointed toward transmission‑related issues. My mechanic immediately recognized the noise as a classic sign of a failing transmission -- something any experienced mechanic should have caught, especially with multiple codes indicating a problem. Long story short, the transmission is completely shot. I genuinely wonder how hard the van was driven during that 80 mph test run. Overall, not happy with the experience and do not recommend.

Terrible Service - Overcharging - and Unprofessional Behavior…read moreWe were overcharged $9,000 for towing a truck, trailer, and three cars, even though the cars were not towed separately! The staff was rude, unprofessional, and incompetent--they were swearing and speaking disrespectfully to customers, treating them as if they were garbage. Additionally, when our driver arrived to pick up the vehicles, they could not locate the person holding the car keys, causing unnecessary delays. To make matters worse, they charged excessive storage fees without justification. We will be filing a formal complaint with the Department of Justice and other relevant authorities to address this overpricing and misconduct. This kind of scam-like behavior should not be allowed to continue!

Called multiple times. Had multiple appointments over two weeks to have my truck towed to their…read moreshop.. never came. I eventually had to call him to just cancel altogether..

Michael S Took my mom's car in for 4 new tires and 2 tire…read morepressure sensors for rear because only front tires were reading. They tried to sell me 4 sensors and when I only bought rear ones they said they couldn't program them. So I went with 2 working bought 2 new and left with nothing reading. My mom was disappointed and I feel like I failed her because they didn't do their job.

Great service! The team there were very helpful. In from out of town and needed help quickly. The…read moreturnaround was quick and at an affordable price. Thank you!

My car overheated on I-77 on Sunday, April 13, 2025. AAA dispatched Glen's Towing to pick me up…read more Shane had a bit of trouble finding me, but soon had me loaded and towed me to Mossy, WV, where I was picked up by another towing company. Shane waited with me the 30 minutes it took for the other driver to arrive. He was pleasant and professional. I would happily recommend Shane and Glen's Towing. They made a trying situation a bit better.

**WARNING- VERY LONG APPRECIATION POST**…read more Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury)

amazing service an amazing sales consultant Gary Fox he was the most wonderful person that we…read morecould've got while buying a new car

Great Dealership for buying a new vehicle and for maintenance…read more Very nice and friendly. Knowledgeable.

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

Just be sure they follow through on your direction and don't take things off that we're not…read moresupposed to be fixed because then your car ends up being totaled That's the only grip I have they do good work It's just obviously somebody didn't read the fine friend or the little friend maybe I don't know. See you

Iam very happy with their work the truck was in bad shape a lot of damage it looks like a brand…read morenew truck I think they went above my expectations I highly recommend 2 BROTHERS. VERY HAPPY