Katelyn our service manager and Johnathan our technician gave excellent service. We had 3 screws in…read moretwo tires. They patched the tires, water tested, rotated and balanced at no charge. Jonathan came to the lobby after the diagnosis to let us know our estimated departure time. I was very impressed with the level of service.

You know, it's insulting to hear a person who works there say to "watch out for potholes" to…read morepersuade me to buy a new set of tires when the tread isn't even or below the Tread Indicator Bar. Please believe we hate going in there for a tire rotation because we're going to experience high-pressure selling tactics to get us to buy something. If they can't convince you to buy, another sale person will join in the conversation pretending like he has the same set of tires on his car saying they're great for a last dish effort. I was embarrassed for them! After they're convinced you will not buy, the smiles stop. The selling tactics start at the time they are walking towards your car!

I've used All Automotive in Bradley for years and was so happy to see them open in Hoopeston. I had…read moremy oil changed this week and the experience was excellent. The staff was friendly, courteous, and quick. It's great to have a business I trust closer to home!

They are very efficient, fast and excellent work !! I went…read morehere because my car was shaking and they ordered the part and the next day they were working on my car !! I definitely recommend it

Timely service performed with an "honest" evaluation of any future service I might anticipate would…read morebe a succinct reason for my 5-star evaluation. When I brought the vehicle back to have a battery replaced that had initially tested weak, they retested it and found that my old battery was still good and saved me the cost of a new battery. I'm very impressed with their honesty as well as their service work. (I was initially apprehensive because of the 1-star ratings, which I now find inexplicable. I was glad I listened to a friend's recommendation instead, whose employer (a rental car service) uses Tire Tracks too. Sometimes you just have to trust your gut or a trusted friend's advice.)

Just got off the phone to ask for a tire patch and the business hours say that they're open until 1…read morePM today. They just sent all of their people and technicians home and it's not even 12 PM. And, just an FYI, both Google and yelp as of today, April 30, 2022, both say that this place is open until 1 PM.

OLIVET PARENT REVIEW…read more I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem -- and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew!

I was a regular customer for oil changes since they remodeled their shop and made an actual waiting…read morearea for customers. I went in for my usual oil change recently. The price of the oil change was reasonably priced since they were having a sale. After this procedure I was informed that my day time running light was out ( I was aware) they offered to replace it, I asked how much, I was told since a difficult process to replace the bulb it would be $100. I reluctantly decided to have it replaced. After it was done ( didn't take too long) my car was ready. The light bulb was $100 but the labor was more than the light bulb! I was not told about the labor charge, because I was led to believe the whole thing was "$100 . What a dishonest practice! I didn't notice a price chart nor did I look, since I trusted them. Never again! How do you people sleep at night, doing this to your customers? I will not be returning to your shop, for anything again.

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

These guys are absolute crooks! Do not bring anything here, you will be ripped off! They charged me…read more40% more than they quoted me to mount 4 tires. Plus the ruined my aluminum wheels using a GRINDER to clean spots on the wheels to stick the weights to. Totally unprofessional work being done here. If you care about what your wheels look like DO NOT have tires mounted at this place. When I went back to show the owner what they did to my wheels he said it doesn't matter, the wheels aren't new and they have brake dust on them anyway. He said since the wheels weren't new he would only give me 5 dollars back per wheel. So after a few weeks of driving the car i had to take it somewhere else to have the wheels re-balanced. One wheel had 3oz of weight taken off without even remounting the tire to get it balanced right! Unbelievable! These guys have no clue, do not get anything done here you will regret it.

Marquis and Lambert couldn't even put tires on my bicycle! I hate being taken advantage of!!…read moreSeveral years ago, I purchased four new tires for my grand am from them before going on vacation. While traveling on the highway we had a blowout in Tennessee. The mechanic that helped us stated that the tire was defective, inside the tire the rubber was peeling off and on the outside of it was a large swelling. Needless to say when we returned home and took the defective tire back to them,their reply was that we had picked up a nail or something. I agree with the other review, THEY ARE A BUNCH OF CROOKS! CONSUMERS BEWARE! My real rating for them would be minus 0

Closed, bought out by new folks. Jim and Gary and the whole crew were THE ABSOLUTE BEST!read more

Courteous knowledgeable staff! My new "go to" for car repairs. I recommend them highly!read more

I went here for some work on my truck but because they don't work on 2500's very often they at…read morefirst would not do the alignment I requested.. so I took my truck home and took apart what they said was wrong with my truck. Just to find after a few hours of tear down. There wasn't anything wrong with the part in question. So I wasted money on a diagnostic fee and the parts they claimed were faulty.. just find out several hundred dollars later the part was fine. There has to a lil play in the front hubs so the 4x4 can correctly engage. And they wouldn't budge on the price to do what i originally asked to have done on my 2500. So needless to say they will no longer be working on any more of my vehicles And the lady that answered the phone seems to enjoy talking down to their customers even when they are very knowledgeable about the issues they are having. Sadly I have seen this happen a few times at the Bourbonnais location as well as her talking down to me. Not really something I like to see and deal with when I'm already stressed about getting my truck serviced Most the time I will do my own repairs seeing I am a gear head and am extremely knowledgeable about the repairs I'm seeking. Just upsetting to have to deal with that kind of rudeness when I'm already stressing about the repairs. Maybe it's time to hire someone that is nicer to run the counter that will not talk down and run off the customer. So long story short. I will no longer be a patron to this shop.

i took my car to get a alternator changed. $800 later, I take it home and it has moved since. I…read moredon't have the money to get it towed back there. this is the second time I took my car there and they put bad parts in and I have to go through the inconvenience of taking it back. I don't like the girl that works at the front desk. she's just rude and had a bad attitude towards me. I wouldn't go back here ever. they last my noise cover for my engine. I called them about it she said they didn't have it but would order a new one and call me when it came in and I never received a call back about it being there.