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    Goodyear - Houston

    3.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Goodyear - Houston

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    18 More Services

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Goodyear - Houston Photos

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    Take 5 Oil Change

    Take 5 Oil Change

    3.8
    (86 reviews)

    I am so upset on this MEMORIAL DAY weekend. I sent my 16 y/o to this location for an oil change on…read morehis Toyota Corolla. We are a VETERAN family and I have been told several times that it's noted in our account. My 16 y/o was recommended the most expensive option and told he needed several additions to his service. He was quoted well over $100 for a Corolla. I called and spoke to someone and asked for the least expensive oil change and thats it. I was told that he would need his veterans ID. I told the gentleman that all of us meaning, three other cars bring our cars there and if I did not have the ID it's always been noted in the account. He said that was not sufficient and did not offer or mention the additional coupons that I found online after my son left. Fine, I understand that anyone can come in and say they are a veteran. But as I stated, I have been told several times that it's been noted in the account. Most reputable businesses will offer the coupon that they have and this also was not offered. This location just lost four cars. I am aware that in the grand scheme of things for cars means nothing to this business. But I will be informing all of the veteran communities as well as the other community organizations in the Cypress area. Happy Memorial Day.

    I had previously come here and my experience with the past employees was awful but today I was able…read moreto come in and Carmen helped me to get my oil changed. I left with a smile! Thanks again for the friendly service. I will be back.

    Take 5 Oil Change

    Take 5 Oil Change

    2.4
    (51 reviews)

    I had the worst experience at Take 5, Shop #554 on West Little York in Katy, Texas. I drove in and…read moreasked for the price of an oil change. I was told it would be $100, and they confirmed they would accept my $20 coupon, which would lower the price even more. I agreed--and they proceeded to drain the oil from my car. Only after draining the oil, they told me the price they gave was incorrect because the employee "was new and didn't know this shop's pricing." He said he had only been there for two days. I explained that lack of training is not the customer's responsibility, and I should not be charged more because of their internal mistake. The employees called their manager, and the manager told me he couldn't "give me free service." I told him I wasn't asking for anything free--I was only asking to pay the price I was initially quoted. At this point, my car had no oil, so I couldn't safely go to another shop. They essentially forced me into paying a higher price if I wanted the correct oil put back in my car. Unlike other places like Jiffy Lube that at least clean your windshield or offer small courtesy services, I did not receive anything of that sort here. They claimed they topped off other fluids, but I will get that verified at another location because I no longer trust this shop. I called Take 5's main customer service, and they told me to pay the shop for now and they would escalate my concern to the district director. I'm hoping the district director will review this and issue a refund.

    These people tried to charge me $132 for an oil change on my 2012 ford focus, went across the…read morestreet to Walmart and they did it for $48 !

    Christian Brothers Automotive North Katy

    Christian Brothers Automotive North Katy

    3.4
    (76 reviews)

    I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

    I am posting this review here because there is no way to respond directly to the business's Google…read morereview responses. Unfortunately, after reading other reviews, I can say many of the concerns regarding professionalism seem to be accurate. I am disappointed because this experience was completely different from a previous visit we had at another location, which was excellent. I brought my vehicle in because I heard a scraping noise. Through my own observation, I noticed my emergency brake cable appeared to be hanging and making contact with the driver's side wheel. I made it clear that I am not a mechanic and that this was simply my assumption. My husband called ahead and explained the situation. We were told they could inspect anything visible to the eye at no charge. We thanked them and drove over. Initially everything was fine. We handed over the keys and waited. The employee who inspected the vehicle acknowledged the hanging brake cable but quickly shifted the conversation to a loose wheel hub assembly. He advised it was unsafe and quoted approximately $900 to repair it. I asked how long the repair would take because I am a psychotherapist with scheduled clients and also needed to coordinate childcare and school pickup. Instead of giving a timeframe, he repeatedly answered, "By the end of the business day," and seemed irritated when I asked for clarification. I also asked whether all repairs could be completed at once because I preferred not to make multiple trips. Instead of addressing my questions, the conversation repeatedly shifted toward financing options. The biggest issue throughout the interaction was communication. I repeatedly acknowledged his concerns about the wheel hub assembly and explained that I understood the risk. However, my immediate concern was the hanging brake cable and obtaining pricing for all recommended repairs so I could plan accordingly. Each time I asked about the brake cable or requested total pricing, the conversation returned to the wheel hub assembly. Eventually, my husband stepped in and attempted to bridge the communication gap by restating our questions. He explained that we wanted pricing for the brake cable, information on the O2 sensor, and a total estimate so we could decide how to proceed. Despite multiple attempts, the employee continued repeating the same information about the wheel hub assembly. At one point, my husband became so frustrated by the lack of direct answers that he began contacting our own mechanic while the employee continued repeating the same sales pitch. Even other employees appeared to notice the awkwardness of the interaction. After several requests, we were finally told the brake cable repair would be approximately $99 and that a diagnostic fee would be required before pricing the O2 sensor. We ultimately left because the interaction felt unnecessarily frustrating. The situation worsened afterward. When we returned home, our Cadillac mechanic noticed the wheel center cap from the wheel they inspected was missing. I called the store simply to ask whether they had found it. Before I could even finish my sentence, the same employee became defensive and repeatedly insisted they had not removed anything from the vehicle. The problem was that I never accused anyone of removing it. I was only asking if they could check around the shop because it had been present before we arrived. I also asked whether surveillance footage could be reviewed. Again, the response was dismissive and irritated. I attempted to provide constructive feedback regarding the interaction. I explained that while he clearly understood the vehicle, customers often need information presented differently and that active listening is just as important as explaining repairs. Rather than listening, he repeatedly interrupted me, talked over me, and eventually stated, "Ma'am, this is not a paid consult." He continued raising his voice, interrupting, and speaking over me while I was attempting to end the conversation. What stood out most was that his tone toward my husband was noticeably different than the tone he used with me throughout the interaction. Finally, I would like to address the business's response to another review. The claim that I stated I would have friends and family leave reviews across multiple locations is completely false. I never made that statement. My husband and I were both customers and each left our own reviews based on our experiences. My cousin independently left a review after witnessing the interaction and hearing the phone call. Suggesting there was some coordinated effort or campaign against multiple locations is simply inaccurate. I have no issue with the other employees. My concerns are specific to this individual. Constructive feedback is how businesses improve, and this employee would benefit greatly from improving his active listening, communication, and customer service skills. Stay blessed.

    Smart Engine Auto Repair and Body Shop

    Smart Engine Auto Repair and Body Shop

    3.7
    (3 reviews)

    PLEASE DO NOT PURCHASE. Horrible service. The business name is misleading and is listed 3 different…read moreways. The location itself was extremely unclean and not a place I would normally patronize. I was there only for emissions testing, yet they attempted to upsell additional services and inspected my air filters without my consent regardless of me telling them I was pressed for time. When I raised concerns, the staff became rude, loud, and condescending, despite me explaining that I needed the emissions test completed urgently and I made it clear THAT WAS MY ONLY FOCUS. The woman at the front counter named Julissa called me "crazy" while I had my AirPods in and and then followed me outside, telling me to "be safe driving" in a very nasty way after I stated I would be filing a complaint and made it clear I would never return. This lady literally followed me outside to my car harassing me. Afterwards, she filed a false police report, claiming I made a threat simply because she did not want me to report their poor service to Groupon. This behavior is unacceptable; misleading business practices, harassment, and making false accusations are not okay. I will be pursuing this matter further legally, especially after seeing they were suspended for vehicle inspection and are on a Disciplinary Action Report for Inspectors!

    Good Service and done the work very easy for me with detailed information about the service cost…read moreand time duration. And handed over the car within the stipulated time.

    Goodyear - Houston - autorepair - Updated June 2026

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