Terrance hooked it uppp!…read more I had the BEST experience getting my tires--he was super friendly, helpful, and responsive from start to finish. I literally thought his shop was 4 hours away ‍ and he still took the time to guide me and help me find the right location. That kind of customer service is rare! He made the whole process easy, stress-free, and actually enjoyable. If you need tires, don't even think twice--go see Terrance. You'll be taken care of! 10/10 recommend

It was a couple minutes until closing and the manager was such a humble and blessing person to help…read moreme get my tire repaired. I think it was nice to see the kids at this business to show them how it is to own a tire shop. May blessings to Terrance and the family. This family owned business brings great value to our community.

They were very responsive on Yelp, and that responsiveness continued once I arrived for my oil…read morechange. I really appreciated the thorough diagnostic, with the issues clearly prioritized by severity. Even better, there was no heavy sales push--just straightforward information and recommendations. I'll definitely be going back.

Happy H Karz is amazing!!! I took my jeep to 2 other mechanics before finding them and they fixed…read morethe issue in a day! Can't say enough good things and will continue to use them. Thank you!!!

Horrible service Dawson! You could have told us 3 cars in…read moreline for a state inspection that you "system went down". Seems you just got overwhelmed. Be better Dawson slow foot.

Appreciate the professional service from the two gentlemen god bless much appreciatedread more

Huge thanks to Brennan, Adrian, and Aiden at Take 5! The service for an oil change was fast,…read morefriendly, and super professional. We were in and out in no time with top-notch care. We'll definitely be back!

I am so upset on this MEMORIAL DAY weekend. I sent my 16 y/o to this location for an oil change on…read morehis Toyota Corolla. We are a VETERAN family and I have been told several times that it's noted in our account. My 16 y/o was recommended the most expensive option and told he needed several additions to his service. He was quoted well over $100 for a Corolla. I called and spoke to someone and asked for the least expensive oil change and thats it. I was told that he would need his veterans ID. I told the gentleman that all of us meaning, three other cars bring our cars there and if I did not have the ID it's always been noted in the account. He said that was not sufficient and did not offer or mention the additional coupons that I found online after my son left. Fine, I understand that anyone can come in and say they are a veteran. But as I stated, I have been told several times that it's been noted in the account. Most reputable businesses will offer the coupon that they have and this also was not offered. This location just lost four cars. I am aware that in the grand scheme of things for cars means nothing to this business. But I will be informing all of the veteran communities as well as the other community organizations in the Cypress area. Happy Memorial Day.

First time guest.. The service & hospitality here was 10/10 Sebastian & Marcus were wonderful,…read morethey were professional polite informative got me in & out & took great care of me.& my needs. Will definitely be back!! Thank you guys for great overall experience

I had the worst experience at Take 5, Shop #554 on West Little York in Katy, Texas. I drove in and…read moreasked for the price of an oil change. I was told it would be $100, and they confirmed they would accept my $20 coupon, which would lower the price even more. I agreed--and they proceeded to drain the oil from my car. Only after draining the oil, they told me the price they gave was incorrect because the employee "was new and didn't know this shop's pricing." He said he had only been there for two days. I explained that lack of training is not the customer's responsibility, and I should not be charged more because of their internal mistake. The employees called their manager, and the manager told me he couldn't "give me free service." I told him I wasn't asking for anything free--I was only asking to pay the price I was initially quoted. At this point, my car had no oil, so I couldn't safely go to another shop. They essentially forced me into paying a higher price if I wanted the correct oil put back in my car. Unlike other places like Jiffy Lube that at least clean your windshield or offer small courtesy services, I did not receive anything of that sort here. They claimed they topped off other fluids, but I will get that verified at another location because I no longer trust this shop. I called Take 5's main customer service, and they told me to pay the shop for now and they would escalate my concern to the district director. I'm hoping the district director will review this and issue a refund.

I came in with a nail in my tire and unfortunately it wasn't repairable. They were honest and…read moreupfront about the bad news, but immediately offered a solution. They were able to order the exact same tire at a very fair price, and the customer service throughout the process was amazing. They moved quickly, ordered and installed the tire, and made sure everything was done in time for me to get back to Austin for an important meeting. Professional, efficient, and genuinely helpful. I really appreciated how easy they made a stressful situation. Highly recommend Street Service Tire and Auto Repair.

This is now a Rooster Ridge location. Never again. I just needed to have a broken plastic panel…read moreremoved from the underside of my car. I told them I'm about to trade this car in, don't want to repair it. Quoted me four figures for replacing all the under carriage plastic. I said no. They asked "how much are you willing to spend today?" Enough to remove the panel, sir. After they pulled my car out, a technician ran out to the parking lot and stopped me. They hadn't reattached the engine covers under the hood. This whole process took about three hours with an appointment. Car had a new problem after they messed with it. Never again.

I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

That's mean bad. When I get there yesterday morning vehicle inspection and emissions. last final…read moreneve. Good night

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail