I've been coming to Carothers for nearly 20 years and have always had a good experience. They are…read moreusually incredibly quick, helpful, and have great prices. This morning I came in as soon as they opened. The guy helping me acted like I was inconveniencing him by being there and seemed reluctant to sell me tires. Lots of sighing. There were 4 other people that pulled in after me, but he wasn't the only one opening the shop... When your slogan is, "we treat our customers like good friends" you probably shouldn't act put out when someone shows up to give you business. Mario is who helped me.

I love supporting local family businesses. Carothers Tire are honest and wonderful to work withread more

Brett is an absolute genius! Extremely honest and the shops…read morework is impeccable I ,also, learn so much, its nice to be educated about what is being done to my car. Since I don't know what the hell I'm doing! Thanks, Brett

Performance recommended an aftermarket brake system in my 2012 Toyota FJ cruiser instead of the…read moreoriginal OEM parts. The braking was very good, however, it developed an annoying squeak that couldn't be resolved without replacing the entire system with original OEM parts from Toyota. Cooke's Brake Service corrected the issue in one visit. Apparently, the system installed by USA Performance was missing integral parts (half of the caliper retaining clips) and the rotors were installed incorrectly. The rotors were installed on the wrong wheels, left rotor on right wheel and right rotor on left wheel. Half of the retaining clips were missing on the calipers. The brake pads were inferior/low-quality crap. The amateurs at USA Performance installed mismatched quality parts. That's right. High quality combined with low quality. Why would a shop knowingly pair and install low-quality parts with superior quality parts? I'll never return to this shop. Why would they not install all of the retaining clips on the new calipers? I took the car to A1 Affordable Tire and Brake, Cookes Brake Service, and Point "S" Tire and Brakes, and they all said that the rotors and pads installed were of incompatible quality meaning high-quality rotors were matched with low-quality pads. In addition to everything else, the calipers were missing half of their retaining clips, and the rotors were mounted on the wrong wheels. Secondly, they completely missed a failed fuel line on an inspection for a 1968 Mustang. The line in question is near the carburetor, easy to locate and see. The issue was in the rubber connections to the metal tubing where the fuel filter is connected. The line was hemorrhaging gas onto the intake manifold. Unfortunately, this prohibited my wife from being able to use her pride and joy pony car as well as piling more pressure on me to resolve the problem myself, which I did at a cost of $10 and ten minutes. I paid good money to have an item like this identified and addressed before I gave the car to my wife. Back to the brakes on the 2012 FJ Cruiser. Thanks to Cooke's Brake Service, I no longer have poor quality parts in my braking system, and the squeak is gone. According to Henry Ford, quality means "doing it right when no one is looking." Apparently, the owner and technicians at USA Performance forgot this axiom, and they can forget about me returning to them.

The service was 5 star! Was in a jam with my car having more issues then I was aware of. Took my…read morecar to another shop which was closer (my car kept over heating). The other place was nice but were over charging and under performing. They offered me a service to fix two things and were not going to get it finished for a week (I use my car for work most of the days). I called Al's and was told that they could beat that price and have it done by end of day. When calling he stated that he didn't feel comfortable with not fixing the oil leak (I said to put it off because I couldn't afford it). The other place quoted 2300$. They stayed late to finish my car at Al's, when arriving he informed me they did the first two major things, oil leak, serpentine belt and filled the tires for the same price!! Will be going back. Thank you whole crew!! From- Andrea L.

Very bad costumer service charged 130$ for a oil change and $60 to change the plug where the oil…read moregoes overcharged my stepmom because she was alone and she didn't understand prices, Also made a comment that "my dad was with another women cheating on her" when he's traveling to another country visiting our family and has never been to their shop, very unprofessional and very disrespectful. I will be talking to the owner about this matter if they're not able to fix it I will be suing!

I really like the reliability of the quality of work. My car comes in with issues and leaves with…read moreno issues at all. Great peace of mind knowing it will get done correctly the first time. Very fair and reasonable.

Called them yesterday (Saturday) to see if they were open and until when. The guy answered asking…read more"who's this" as if they're not a business. I let him know who I am and what car trouble I'm having and asked if they were open until 6:00pm. The guy on the phone asked me to bring my car in at 5:00pm which I did but when I got there the place was fenced off. I called them again but my call was forwarded. I wish he'd have been honest so I could have found somewhere else to go. Places are closed on Sunday so now I have to wait until tomorrow (Monday) to take it to a mechanic.

These guys fixed my car for super cheap and the philosophy is life changing. BUT the customer…read moreservice was terrible. Word of advise = CALL AHEAD!!! If you show up as a walk-in (like most other shops) the lady in the office will treat you like you are an idiot. No sympathy, just contempt. They really need to work on this part of the business because 1st impressions are everything.

This "Christan " auto repair shop was not supposed to charge me but then yste. officeytes person…read moreis dishonest and- she she didnt notice m frankly stupid. She entered me in tbeir client base twice and the mech figured out what this woman- did wrong but she is a fool and sent correspondence to a place I had not- these a re good people livond ed go to Washington. in years and called a non working number of cours e this office manager lacks oversight or knowledge of the law and I have to sue this place - so I'm going to nail them for thousands because I have to take time off dont think for a sec

I've been to the Grease Monkey on 4th Plain several times. I pulled up to this one in BG. Much…read moredumpier and staff immediately not as friendly (directed me to get in line at the other bay next to the one I pulled up to....seemed irritated at least). Another guy came up and said, "Your car always make that awful noise?" Yeah, it has. That's a bit abbrasive, but whatever. I said yes. He said, "you been here before?" Me: "I've been to the one on fourth plane." He said, leave the keys here and wait in the lobby. I told him we were going to walk across the parking lot and get a drink. "Well I'm not going to start until you get back" he said. I'm confused, "Why can't you?" "I can't do anything without your information. And with your car sounding like that, I'm not going to guarantee the work. It sounds like you're about to lose a bearing." Okay, now we're going from bad to worse. I just told him I'm leaving, I'm just going to my regular place. "Well they shouldn't insure it either," he said. Okay. Cut to the Grease Monkey on 4th Plain 15 mins later. I pull up. "Oil change?" "Yes Please." "You been here before?" "Yup." "Okay, go ahead and wait in the waiting room." "You don't need anything from me?" "Nope, everything's in the system." I wait in the waiting room, there's a car ahead of me. My daughter has some popcorn. I'm writing this. No mention of the noise or bearings and my oil is changed and guarenteed. Phew.

I came here for an oil change on Monday 12/15/25. When I arrived I was the only vehicle there. I…read moreparked outside and went in to the waiting area. They pulled my vehicle in and 10 minutes later my car was done. That was fast. The only thing I didn't like about the service was they never checked my wipers and see if I wanted to have them replaced. Also they never asked me what kind of oil I wanted in my car conventional, full synthetic or somthing in between. They just assumed I wanted the same as the last time. They did try to up-sell me on some air filters that I didn't think they needed to be replaced yet. I didn't look at the wiper fluid to see it it was topped off. I do recommend this place and will return again in the future. I would recommend when you visit you tell them what grade of oil you want so they don't just put whatever in your engine, conventional or full synthetic.

These guys responded and came to service my car for an oil change same day. They did a great job…read moreand saved me the hassle of having to wait at a shop. I plan on using them again in the future and highly recommend!

They came to the specified location and completed the work quickly. I was a bit worried because…read morethere were no reviews, so I watched the process closely. However, the two men who handled the work were engaging in small talk while working and seemed to do their job accurately.

Classic Collision repaired my 2025 Volvo XC40 B5 after being rear-ended by a texting driver…read more They handled all the insurance claims with the other driver's insurance company. The repair is not 100% yet, as we're waiting on a Volvo part that is backordered. I'll be notified when it's in, and the part will be installed. I recommend Classic Collision!

This place is top shelf. They took really good care of us. John was on point and kept me up to date…read moreon when the car would be completed and if there were any changes to be made. They even washed the car inside and out. I was surprised they did that as I still had a bunch of bug guts on the front of the car from my trip to Montana. The workmanship was amazing. They made sure everything looked great and we are so happy with the new back hatch door on our 2018 CRV. If you ever need to get work done take it here. They were $3k less than Mackins and $4k less than Dick Hanna auto body. I have also noticed they have another facility over on St. John's road as well.