Well stocked with knowledge and friendly staff. There is a single step to enter and my mom has a…read morewalker but they came out up help us. Highly recommend!

Good selection of wall anchors. They even had a wilt-proof spray for plants. The LED motion light…read morebulbs were 2x as much vs online. (So, minus a star).

I was looking for a replacement lid for me aquarium and these guys were the nicest to deal with…read more Home Depot was like $38 which was way out of my budget and Tractor Supply didn't do it. The store itself is like a Mom & Pop shop from the 1970's but what a variety they have. The guys working in there are very nice too. Standouts were Jason and the guy that cut the Plexiglass for me Chris. I was quoted a price of $11.99 on the phone and was only charged $6 dollars. Very happy!!!!!! A+++++++++++++++++ all the way. The two guys that helped me deserve employee of the month and a bonus. You won't find better help out there in the hardware world.

We have visited this hardware store now multiple times and this last experience, was over the top…read morewith customer service. Our first visit was lackluster and the older gentleman who checked us out was not friendly or helpful. The last two times were with a kind lady, her name might be Heidi. She really went out of her way to help us and we observed her simultaneously assisting others with ease. She remembered we had recently moved to Trumbull and were making positive changes to our home like paint, cleaning, etc., and recommended several items. We really enjoy this hardware store and the assistance offered for your projects. Sorry, no pictures on this one.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

I shop here often but no longer. I called the store and requested a gallon of mixed paint that I…read morewould pick up within the hour. The store can mix at their convenience and I avoid the long lines waiting for them to mix. I offered my credit card over the phone in advance. They said no that I had to come in, order and wait in line. Poor customer service! I do this often and other stores accommodate. This time I called Essex Hardware instead and they had no problem mixing ahead of pickup and said they didn't even need my CC in advance.

10 out of 10 if you're looking for a MASSIVE selection of Carharrt Workwear!! They have every size,…read morestyle and color of Carharrt T-shirt, Long-sleeve, Hoodies, Hats & Cold Weather gear at PHENOMENAL prices!! The staff is polite, helpful and very knowledgeable on all the items they sell from Apparel to Tools! Do yourself a favor and skip Tractor Supply when you're looking for workwear for yourself of someone else and go to Hometown Tool! You will NOT be disappointed!

Without a doubt, this place is the ultimate, absolute best place to buy tools...power tools…read moreespecially. Their pricing ALWAYS beats an quote you can find elsewhere AND they probably have it in stock. They also have a great selection of Carhart work clothing, but the tools are the real reason to go there. You just can't go wrong using this place as your prime source for cordless tools....particularly Milwaukee. 5-stars all day long!!

Staying in Essex over the 4th of July. Came in to have our propane tanks refilled here. Incredibly…read morehelpful customer service. Highly recommend. Wish we had a great hardware store like this nearby

Great little hardware store -- super helpful, friendly, and able to do everything from cutting keys…read moreto filling propane tanks (no tank exchange, just fills). Doing really well with COVID protocols too.

This is a top notch plumbing supply store. The gentleman behind the counter knows his stuff. We…read morestopped in with an old antiquated plumbing faucet and was looking for a replacement. John said we would never find it but then proceeded to do the necessary repairs to fix the piece we brought in. Extremely knowledgeable, the kind of place your dad would have most likely gone to get his plumbing problems taking cared of. The plumbing supply store is on the lower floor, on the first floor they have all types of tiles and other bath supplies. I am so glad I was referred to go here to help with my situation. Went back home and installed the piece he fixed for us and all my problems are resolved and at an economical way. If you have any plumbing problem, just stop by this place and they will be able to take care of you.

I spent the day driving from Fairfield to Bridgeport, then to Norwalk and then up to…read moreStratford....finally got the knowledge/willingness to offer that good advice and parts to go with for what I was looking for from One Stop Supply. It's like the big supply guys dont have time but Eric took such good care of me and guided me through what had to be done and ....I am so very grateful. Also love Snoopy the shop cat .....I'll be dropping off some goodies for Snoopy in a day or two.

We met with Beth to discuss a redo of our small half bath after renovating our first floor. She…read moregave us some wonderful ideas, laid out what would be most advantageous for that small space and sent us home with samples. We were sent to Beth by our contractor, Andy Ramage of ARD Builders, and we are grateful for his direction. Beth was so very pleasant and helpful considering we did not have an appointment and we could not recommend any stronger Beth and Plimpton and Hill in Guilford.

Disappointed on several fronts…read more We purchased an overpriced ($1880) Bertch bathroom vanity cabinet. The unit arrived with several significant manufacturing defects. I was told that a replacement unit would take at least six weeks to arrive. Not choosing to wait I repaired the defects and had to negotiate a partial refund directly with the manufacturer. Lesson learned: Just because it's expensive doesn't mean it's well made. On two occasions I picked up multiple products at the loading dock. After an exhaustive one-by-one check I found that several items on the delivery ticket were not in fact provided. Lesson learned: Check everything carefully or you will make multiple trips back to the store. Most disappointing, we purchased an undermount sink for the vanity top. After a lengthy discussion with the sales rep. regarding the exact size we wanted, the sink was delivered to us and we sent it to the granite fabricator. When the countertop was delivered and the sink installed, we learned that the sink was smaller than the unit we discussed and selected. We had to purchase a new sink and fabricate a second countertop for $870. Plimpton accepted zero responsibility for the error and would not even refund the $151 for the incorrect unused sink because we did not have the original packaging. (This is after spending more than $12,000 on bathroom fixtures.) Lesson learned: Do not trust that what you communicated and selected will be accurately ordered and delivered. Check everything carefully. We will not use Plimpton for our remaining fixtures, and for the reasons above we do not recommend them to prospective customers.

A large store with tons of options in regards to flooring and tiles. We stopped in with our…read morecontractor to look for options for our bathroom renovation. You can find just about anything imaginable. The staff was extremely helpful.

I want to give praise to Pann K for helping me today with finalizing a project I needed to complete…read more. I did not have an appointment and she was so kind to meet with me and review my concerns . Pann calculated the tiles I picked out and I found out I needed to lower my budget . She took her time helping me pick out other tiles that would be in my price range along with the grout color .She has great design skills .