Everything there is grossly overpriced! They're eager to make the sale and get your money until…read morethere's a problem which ultimately will happen. Over a piddly key they cut for me that wouldn't work they refused to give me a refund even though it was their mistake. Although I've done a good deal of business with them over the years they showed me they have no regard nor respect for their customers. Manager was extremely rude and disrespectful to me from the moment I walked in the door. Better off going to Lowe's, Home Depot or another online delivery service which eventually will force them to shutter up shop for good.

This was a nice store, and had what I needed. The service was excellent, as there were many…read moreemployees to help me with what I was looking for. The selection was decent, and had what I needed, although had to buy a slightly more expensive piece as the cheaper one had to be ordered. The value however was good and I was still able to leave satisfied!

A branford anchor thats been there forever, great prices small and friendly place, a true town semi…read morehardware store.

Women at the register definitely have nasty, negative attitudes. They'd be better off being short…read moreorder cooks at some of the local diners or fast food restaurants where they don't have to interact with people. Sorry I patronized their store with everything I bought. Home Depot or Lowe's eventually will put the bite on them. Management should look at the writing on the wall...

I'm sorry but who runs out of ice melt when we had the worst snow storm we had in about 50 years?…read moreYet they had a bunch of grills in stock. That is like running out of turkeys on Thanksgiving. Someone needs a new Buyer. Very disappointed in this Home Depot. There is no where else you can buy ice melt in East Haven. You really should consider replacing your planners or whoever it is that seriously dropped the ball here.

do not buy a cub cadet lawn mower at home depot. it will be delivered in a box to be assembled…read more battery was upside down and needed to be replaced. if you get one at home depot , bring a battery tester with you. they have dead cells. steering column was almost impossible to connect. Won,t stay in neutral. dangerous. need clutch adjustment BUT WARRENTIED SERVICE IS NOT AVAILABLE AROUND NEW HAVEN. nearest service was in bethel ct. they do not pick up . I DON,T HAVE A TRUCK. i will be paying for a service appointment at a local center. not worth it.

Senior woman and another associate at the front desk always has a snarky uptight attitude every…read moretime I come in. Guys in the back service department are always on point but you'll always lose if you have an issue or complaint come time to check out. Home Depot and Lowe's aren't too far from here paying extra for attitudes and problems doesn't make any sense. Based on a few reviews of this rating here they don't have any respect nor consideration for their customers if you have a problem. They only care about their bottom line...

The staff knows everything - the paint staff especially. I…read morehave lived about 1 mile away for 27 years. Whatever I need, they have. They support our local community so I am happy to support them with my business.

I drive all the way to Hartford to look at the big showroom they have only to find my contractor…read moresaid to go to the Hartford location and not the New Haven showroom. It was a simple mistake and should have been easily accommodating with their Reception and or Sales team. Instead they turned me away at the door and told me to drive to New Haven. I didn't have the time to do their addition drive. Since they couldn't make an adjustment to just look at the showroom while I was there, they just lost a very good client. For both a new bathroom and a new kitchen remodel. Thanks for the deplorable customer care Benders! I don't recommend this place to anyone!! Stay away and choose another business that can appreciate your time, effort and hard earned dollars.

After stressing for weeks about tile, backsplashes, grout and flooring in our soon-to-be-built…read morehome, we met with Dani Conway. After a few minutes of discussion, she began pulling samples, mixing and matching colors and textures, and before I knew it, my bathrooms and kitchen were complete. And I couldn't be happier with the results. The product selections are countless, and Ms. Conway was completely familiar with all. Her energy, knowledge and design expertise were much appreciated, and I enjoyed working with her.

They have the tiny pink buckets in stock!!…read more I came here after placing an online order for a garage door opener after ours broke. Online order was easy, and it was on sale! Customer service services. Decent and staff are friendly.

already see lots of complaints about customer service- came into store at opening- not busy-asked…read moreemployee to help me find a charged handicapped cart in bank of carts- sent me off with a hardly charged cart that died in first aisle- next 2 employees also doing nothing else refused to help-and referred me to front desk despite my ask was clearly for mobility help not to make a complaint -very wobbly without a cart or my own walker- did manage to leave and get to car-this is now a complaint and won't be back