I went to the ER and got the best care... Checking in was easy. Triage was fast. Registration was…read moresmooth and easy. And getting seen by a nurse practitioner was quick. I received the care I needed and the staff was very caring, polite, professional, and kind. They worked very fast and handled me with compassion. There's absolutely nothing bad I could say about my visit. Thank you to the ED for taking care of me when I needed emergency care. I even cried there because I was going through so much physical pain due to a freak accident injury, so they were very kind to me. Made me comfortable since I was scared and I went alone during my visit. I was quite scared and didn't know what was going to happen, but I felt very taken care of. Meds were given immediately, and I was checked up on.

I think all the UCI Health services are excellent. I really think you can't go wrong. I would…read morealso say that Hoag is just as good. I think the difference is that UCI is public/private partnership and you get more "value".

The best Dr I ever had in my life. She was on point with all she did. Always had time for you in…read morethe quality of care she provided. Too bad she retired. Be wish's in your retirement.

She's probably one of the best doctors I've ever had in my life. She was one of the only doctors…read morewho was able to find what was wrong with me after everyone other doctor dismissed my concerns. I don't think I'll ever find another doctor like her. She's very thorough and will go above and beyond to make sure your care are as needed. Her panel is closed and I've had to wait even one or two years in order to be accepted to her practice. She no longer has her own office and she is retiring in September 2023. She will be missed, but I felt like she should get the recognition she deserves.

Dr. Lee is an amazing PA and being in the Memorial Health Care System is unmatched. I have seen her…read morefor over a year and I hope with my insurance changes, I can continue to see her. I haven't felt so safe and seen by a Dr. since I was a kid and I have been so pleased lately with how technologically advanced Memorial Health Care Group have become over the years. 10/10 recommend Dr. Lee and Memorial Health Care system.

Dr. Lee is amazing! She is kind and patient and super helpful with getting all of the tests I…read moreneeded done. Didn't feel a thing during a pap smear and she and her nurses were super efficient and quick! Can't recommend more!

I have seen this doctor three times for thyroid issues that caused me a miscarriage. I just found…read moreout I'm pregnant again and went for my third round of blood work. When I had my appointment she didn't remember I had a miscarriage or know I was pregnant despite me calling a month prior to let them know if I should come in earlier but they just didn't seem to care. She took two personal phone calls while we were discussing my blood work which was very rude. She didn't make me feel better about my situation at all and honestly gave off the impression she didn't care. I called a new doctor and will no longer be having her as a doctor.

If I could give 0 stars would of but to be fair staff and nurse they were professional but the…read moredoctor came in speaking quietly and when I asked her a question she responded rudely I don't know what's wrong with this lady but don't come here better to take the time and look at anywhere else then here waste of time and money.

This company is very confusing. I was given a paper by my…read moregynecologist referral to go here. It said women's breast link center. And then I get a text from them confirming my appointment which had a different name. And then I get a text from them to pay the balance of my bill with this name. When I went for my mammogram I thought it was so cool that they asked if I wanted to opt in for AI. It was such a wonderful experience where everybody was so nice and it was very quick. They didn't tell me the AI was Not covered by insurance and was going to cost me $50! I found out months later it by a text message from this company. I mean $50 isn't a lot to get breast cancer detected up to 7 years earlier than a human radiologist but still they should have disclosed the price.

If I could give a negative rating, I absolutely would. I have never encountered a billing…read moredepartment worse than this one. For the same emergency room visit on the same day, the hospital charges and the physician's bill were both covered by insurance. I have called them at least eight times, each time clearly telling them to bill the insurance. Every time, they assured me they would submit the claim. However, my insurance company confirmed that they never received any claim from MRD. Meanwhile, MRD kept sending bills directly to the patient and eventually even sent the account to collections. This is completely unacceptable. I have never seen such an incompetent and irresponsible billing department.

In the continuing incompetence of Optum and their online portals, they sent erroneous messages…read moreabout documents from my Dr. when I signed on, there were no documents. I called the office and they said there were no documents. How incompetent can one organization be, and to create the fear in an elderly patient, very unprofessional. Why did this otherwise qualified medical group sell their souls to Optum? It is inefficient, riddled with errors, with few referrals available in proximity to the office despite significant medical practices close by. Referrals sent to Laguna Niguel, West Irvine, Westminster, but nothing in Orange or Santa Ana. really bad PR, even though Dr.s at this location are competent.

Care and attention were all abobr standard. Everyone was engaged in their responses to my questions.read more

Many years ago I saw Dr. Daoud for primary care. I had severe pain in my right side abdomen loss…read moreof appetite and fatigue and walked on to ask to be seen. The staff and nurse told me I did not have anything serious going on because if it was something like my appendix, I wouldn't be able to stand there and talk to them. I have high pain tolerance and I told them that. They told me they wouldn't be able to see me that day and that I didn't sound like I had anything serious. I called Back to make an appointment and never got a response. I continued to have a great deal of pain and when it turned into fever, I went to the ER and ended up with a burst appendix which had been going on for a week. I spent a very long time in the hospital with sepsis and a long recovery and never went back to this practice.

Very caring, listens to my concerns. Answers all my questions. Best Dr I have ever had!read more

Dr. Tran is a very cool doctor!! I first saw him in December of 2023 for out of control glucose…read morereadings! My blood sugar was out of control. I was impressed how knowledgeable and friendly he was! He explained everything well and took a long time with me. He made up a new medication list plan for me. After, about three months my blood sugar was back to normal!! I'm still continuing to see Dr.Tran every three months for follow up visits. I enjoy seeing him! The staff is friendly too! Thank you, Dr. Tran for wonderful care!!

I was seen by nurse Michael Bui ,all I can say is that this has been life changing for me. Michael…read moreBui has the greatest bedside manner ,more than even any physician I have ever been to ... he shows genuine care and concern and listens without interruption. The care I have received has truly changed my life . I feel confident that my health care is in great hands . I have also seen Dr Tran who is hard to get in to see... so if you have the same experience, please feel comfortable and confident seeing nurse Michael Bui He is awesome. Mimi Morales

Got to my appointment and was told my appointment has been canceled because they called a wrong…read morenumber to confirm and because that wasn't my number and I didn't respond to the message I never received they canceled me. In order to establish care with Dr. Zand the wait is 4-7 months. So Janice the PA saw me and told me my lungs are clear and there is nothing wrong with me and just because I'm coughing nonstop she gave me an inhaler! My condition got worse by the next morning and this time I decided to go Urgent Care on Chapman in Orange and was examined by Dr. Kwan and was diagnosed with bronchitis and sinusitis, he put me on prednisone and antibiotics, he was so good and so caring, just too bad he doesn't have his own practice!

Dr. Safavi is simply awesome. Dr. Safavi listens to you, then asks questions, and then recommends…read morethe next steps. Dr. Safavi is extremely patient and professional.

It's unfortunate Dr. Newman doesn't seem to practice around RSM/Mission Viejo area. I'm on the…read moremarket for a new PCP and I can only see him at Marque Urgent Care in RSM. I think his main practice is in Orange? Anyway, I immediately had a good sense about him after seeing him for possible strep or bacterial infection. He seems very knowledgeable and quick to find the correct diagnosis or course of action.

Best doctor ever! Takes his time and gives you the best care. Never had a doctor spend so much…read moretime with me and leave feeling confident.