I recently visited the emergency room due to a tailbone issue, and I want to extend my deepest…read moregratitude to everyone who helped me through my surgery. It was truly amazing to see such dedicated professionals at work. Everyone was so patient, kind, and supportive throughout the process. A special shoutout to Rayleene Miranda, who assisted me--she was incredible! Despite being a student, she carried herself with the professionalism, knowledge, and compassion of someone far more experienced. She made me feel comfortable and reassured during a stressful time, and her wonderful personality made all the difference. Thank you all again for the exceptional care and support. You are truly appreciated!

I went to the ER and got the best care... Checking in was easy. Triage was fast. Registration was…read moresmooth and easy. And getting seen by a nurse practitioner was quick. I received the care I needed and the staff was very caring, polite, professional, and kind. They worked very fast and handled me with compassion. There's absolutely nothing bad I could say about my visit. Thank you to the ED for taking care of me when I needed emergency care. I even cried there because I was going through so much physical pain due to a freak accident injury, so they were very kind to me. Made me comfortable since I was scared and I went alone during my visit. I was quite scared and didn't know what was going to happen, but I felt very taken care of. Meds were given immediately, and I was checked up on.

So sorry I didn't think to write a review before Dr. Wong left Providence. She ABSOLUTELY was THE…read morebest doctor (but also my two oncolgists were super and actually one of them referred me to Dr. Wong) I've ever had. She was very attentive, asked appropriate questions, diagnosed problems when others couldn't. Might I add that I'm an R.N. I sure hope she's well and happy wherever she might be!

She's probably one of the best doctors I've ever had in my life. She was one of the only doctors…read morewho was able to find what was wrong with me after everyone other doctor dismissed my concerns. I don't think I'll ever find another doctor like her. She's very thorough and will go above and beyond to make sure your care are as needed. Her panel is closed and I've had to wait even one or two years in order to be accepted to her practice. She no longer has her own office and she is retiring in September 2023. She will be missed, but I felt like she should get the recognition she deserves.

Dr. Lee is an amazing PA and being in the Memorial Health Care System is unmatched. I have seen her…read morefor over a year and I hope with my insurance changes, I can continue to see her. I haven't felt so safe and seen by a Dr. since I was a kid and I have been so pleased lately with how technologically advanced Memorial Health Care Group have become over the years. 10/10 recommend Dr. Lee and Memorial Health Care system.

Dr. Lee is amazing! She is kind and patient and super helpful with getting all of the tests I…read moreneeded done. Didn't feel a thing during a pap smear and she and her nurses were super efficient and quick! Can't recommend more!

I have seen this doctor three times for thyroid issues that caused me a miscarriage. I just found…read moreout I'm pregnant again and went for my third round of blood work. When I had my appointment she didn't remember I had a miscarriage or know I was pregnant despite me calling a month prior to let them know if I should come in earlier but they just didn't seem to care. She took two personal phone calls while we were discussing my blood work which was very rude. She didn't make me feel better about my situation at all and honestly gave off the impression she didn't care. I called a new doctor and will no longer be having her as a doctor.

If I could give 0 stars would of but to be fair staff and nurse they were professional but the…read moredoctor came in speaking quietly and when I asked her a question she responded rudely I don't know what's wrong with this lady but don't come here better to take the time and look at anywhere else then here waste of time and money.

Horrible, first time we saw them was my daughter's imaging prior to her birth. They appeared to be…read moreout of network and the imaging for an ultrasound was thousands of dollars which they never negotiated. Now my wife just gets a simple image done and they failed to build her insurance after me calling and correcting it twice. Now they're beginning to send notices showing that it's gonna go to collections. Avoid them at all cost.

If I could give a negative rating, I absolutely would. I have never encountered a billing…read moredepartment worse than this one. For the same emergency room visit on the same day, the hospital charges and the physician's bill were both covered by insurance. I have called them at least eight times, each time clearly telling them to bill the insurance. Every time, they assured me they would submit the claim. However, my insurance company confirmed that they never received any claim from MRD. Meanwhile, MRD kept sending bills directly to the patient and eventually even sent the account to collections. This is completely unacceptable. I have never seen such an incompetent and irresponsible billing department.

Office experience with two staff members, who are universally rude and/or condescending. In…read moreparticular Lyn and Rosie. They are both impatient, treat people like they are stupid, and are generally not helpful. Lyn has provided inaccurate information with some regularity over the past year, and asks invasive questions that she does not need to know. She disguises her attitude in a condescending sweet sounding voice. DO not be fooled. My father is so frustrated even though he likes his Dr. He states that the staff are surly, and while following up, I find the same behaviors especially with the staff named above, who consistently display a lack of kindness. Additionally, they have nurses or other staff call with medical test results and they are not even able to answer the most basic questions. Prior to joining Optum, this was a stellar practice.

In the continuing incompetence of Optum and their online portals, they sent erroneous messages…read moreabout documents from my Dr. when I signed on, there were no documents. I called the office and they said there were no documents. How incompetent can one organization be, and to create the fear in an elderly patient, very unprofessional. Why did this otherwise qualified medical group sell their souls to Optum? It is inefficient, riddled with errors, with few referrals available in proximity to the office despite significant medical practices close by. Referrals sent to Laguna Niguel, West Irvine, Westminster, but nothing in Orange or Santa Ana. really bad PR, even though Dr.s at this location are competent.

Many years ago I saw Dr. Daoud for primary care. I had severe pain in my right side abdomen loss…read moreof appetite and fatigue and walked on to ask to be seen. The staff and nurse told me I did not have anything serious going on because if it was something like my appendix, I wouldn't be able to stand there and talk to them. I have high pain tolerance and I told them that. They told me they wouldn't be able to see me that day and that I didn't sound like I had anything serious. I called Back to make an appointment and never got a response. I continued to have a great deal of pain and when it turned into fever, I went to the ER and ended up with a burst appendix which had been going on for a week. I spent a very long time in the hospital with sepsis and a long recovery and never went back to this practice.

Very caring, listens to my concerns. Answers all my questions. Best Dr I have ever had!read more

Dr. Tran is a very cool doctor!! I first saw him in December of 2023 for out of control glucose…read morereadings! My blood sugar was out of control. I was impressed how knowledgeable and friendly he was! He explained everything well and took a long time with me. He made up a new medication list plan for me. After, about three months my blood sugar was back to normal!! I'm still continuing to see Dr.Tran every three months for follow up visits. I enjoy seeing him! The staff is friendly too! Thank you, Dr. Tran for wonderful care!!

I was seen by nurse Michael Bui ,all I can say is that this has been life changing for me. Michael…read moreBui has the greatest bedside manner ,more than even any physician I have ever been to ... he shows genuine care and concern and listens without interruption. The care I have received has truly changed my life . I feel confident that my health care is in great hands . I have also seen Dr Tran who is hard to get in to see... so if you have the same experience, please feel comfortable and confident seeing nurse Michael Bui He is awesome. Mimi Morales

I would highly recommend Dr Zand. He has been my primary care physician for several years. He is…read morevery patient and will explain medical issues (even draws pictures) in a way to ensure his patients understand. I also brought my mother down from Northern California due to her Alzheimer's s in order to see him. Due to the Alzheimer's disease my mother was paranoid, scared, agitated and did not want to go to the doctors. Dr Zand was amazing with her. He was so compassionate. I had no idea how that doctor's visit was going to go (because of the Alzheimer's my normally very well-behaved mother had been making terrible scenes at her previous doctor). Dr Zand began by just talking to her about things she used to do as a teenager, sports she liked to do, Seattle (where she grew up) and completely put her at ease. This was so different then the other doctors who immediately gave her the Mini-Mental State exam, which scared her (at some level she understood her cognitive decline and didn't want a test to prove it). Dr Zand understood this and was able to thoroughly assess her while keeping her calm. Once again I would highly recommend Dr Zand and his staff. The staff is very professional and well organized to help navigate any recommended referrals.

Rude front office staff and whoever calls to ask you questions to get your info before you…read moretelehealth call. Been getting the same prescription for half a year but I always have to the one to follow up on the prescription prior auths, rather than the other way around. Even after months of getting the same medication and with the same insurance, they still submit my prior authorization to the wrong place and cause me to have to wait for weeks with no update and no medication. I had to call my insurance myself on multiple instances and they were the ones to tell me the wrong forms we submitted. No accountability from the office or their staff, nor an apology.

It's unfortunate Dr. Newman doesn't seem to practice around RSM/Mission Viejo area. I'm on the…read moremarket for a new PCP and I can only see him at Marque Urgent Care in RSM. I think his main practice is in Orange? Anyway, I immediately had a good sense about him after seeing him for possible strep or bacterial infection. He seems very knowledgeable and quick to find the correct diagnosis or course of action.

Best doctor ever! Takes his time and gives you the best care. Never had a doctor spend so much…read moretime with me and leave feeling confident.