So, I really have had mixed feelings about this place over the years…read more I pretty much refused to go here when they were doing their "Abortion Fund of Ohio" campaign.......so I really hope they've stopped that at least. Kinda creepy considering they sell baby stuff here. But speaking of selling baby stuff, there are items here that also are definitely not appropriate for young children and it's pretty mixed in throughout the store with stuff that clearly is for children, so be very cautious with that if you bring your kids in here. I kinda think the adult items and kids items should be separated.

This is a super fun store! It used to be wholly craft and they sell all kinds of unique items from…read moremagnets, books, mugs, and fidgets. I always enjoy just walking around. Staff are always extremely friendly and helpful! Definitely recommend!

Balloons and banners are for lifting one's spirit and celebrations of living. "Party With Holly" is…read morefor fun and excitement and she fills events wonderfully! I might have to party more just so she can enhance it!!

We were having my sons celebration of life and all his ballons deflated 2 hours before the…read morecelebration started. Everyone in Brunswick is out of helium so I called here and they filled them and had them ready for me within an hour. The workers were so nice!! Definitely would recommend them!!!

I would give them 100 stars!! Every time I have been to this party supply store I have met the…read moreowner and each time his customer service far exceeds my expectations. He said the company is family owned, and has been in the family for years. If you have an opportunity to shop local I highly suggest you stop in here!!

I almost had a 4-star experience today... almost…read more Once again, I was in search of specific themed party props, etc. I knew no one else would have what I was looking for, but Party City always seems to pull through in those dire situations. I will say that I found almost everything I was looking for! I asked the help of a kind employee who just so happened to walk me over and point out the last of something I needed. Hells yes. Unfortunately the first employee I asked for help was an uninterested teenager too bothered to leave her "post"... womp, womp. After my great experience finding all sorts of great stuff (for cheap), I descended on the check-out. There was one, inefficient teenager (again) ringing out an older lady and was arguing with her over the price of gift bags. Then, that lead to someone cutting in front of me and then continued on with everything imaginable going wrong with the order. Oh yes, price tag arguments, register out of tape, girl waiting for new tape, girl trying to figure out how to insert tape, tape inserted wrong--you get the drift. 10 minutes later, the nice gentlemen who helped me in the first place took me over to a new register to ring out my cart (thank GOD.) I ended up leaving well before the old lady did. So, Party City still sits at 3 stars. They need to make sure all their employees are on their customer service game and not just one of them.

Duff Beer guy. Sold out. -1 Star. Very un-enthusiastic. Staff. -1 more star. Other rhan this it was…read morea good experience. Huge selection of everything Halloween-ish that you can ask for. Costumes were pretty cool, seems like they were a lot more. Creative with costumes when I was a kid, it could be the fact that im now a 30 yr old man shioping for a costume. Hmm? That cant be, I still feel like a kid, may even act like one time to time. This olace was a good one to be at, had me feeling very feative to say the least. Other than the onky costume that caught my eye being sold out and bas custimer service. I walked out feeling quite pimpish. Huge, gaudy gold rings and chains to add to the brilliant red/zebra print valore suit (pics included) I purchased.

This place is great. I wasn't sure what I needed, but they offered up suggestions, checked in the…read moreback for out of stock items and were generally very patient with me over the course of the few days I popped in looking for stuff. Specifically, Liz, Shannon, Emily and Lilly went above and beyond to make my event a huge success. I mean check out this unicorn. Who doesn't love a colorful, helium-filled Mylar balloon?

Needing a Halloween costume, I visited here. Was promptly greeted upon my arrival by the cashier…read more Got right to the easily organized costume section and was greeted by an attendant. I pointed out my selection and the attendant radioed to the back and was promptly informed the costume and size was in stock and was pulled for me. I made my way to the back of the store and my selection was waiting for me. Cashier was friendly and helpful. My online coupon was honored. Will be my #1 stop for any costumes in the future.

The store employee refused to put a second string on the gold 4. We got a different one somewhere…read moreelse so that it would stand up straight. This place has the worst customer service. What good is a sideways number?

Workers not good, not very friendly, Management are the worst. Do not shop here. They don't help…read morecustomers that well.

Closed at this location. Please remove from list. Drove 23 miles to find it for lease.read more

Great place for balloons…read more Nice collection and no problem getting them blown up right away. You can also order in advance for pick up or delivery. Very friendly staff.

My husband and I have been in this store several times in the past couple of weeks to get supplies…read morefor our 50th wedding anniversary party. The clerks could not be nicer or more helpful (each of them). They had what we were looking for and were so helpful in pointing out which aisle to find the items in. This is the place to go for all of your party needs. This store is stocked with items you will need.

On Friday evening we stopped in to order three dozen balloons for a baby shower taking place Sunday…read moreafternoon. The sign at the counter says to order ahead if you need balloons for Saturday or Sunday because you could otherwise wait an hour for balloons to be inflated. Anyhow we followed the instructions and placed our order to be ready on Sunday at 12:30. When we arrived we did not see our balloons anywhere. There were supposed to be three bags for us (1 dozen per bag), but the only pre-made order there was a two bag order. We asked at the counter and were initially handed the two bag order, but we told them that a bag was missing. They pulled the tag on the two bag order and it was not ours. A whispered discussion between the employees behind the counter brought the realization that the three dozen balloons had been sent with the customer who ordered two dozen. They called the person who had our order and asked her to come back with the balloons. We waited about 10 minutes for her to return. The employee asked us to sign the pick up slip before our balloons had been returned, but we told them that we would be more comfortable waiting and signing when our actual balloons were there to pick up. The employee was very apologetic to the woman who had to bring the balloons back, but not very concerned about us. Anyhow we did end up with the right balloons eventually and they were nice. So I guess over all the service and attention to detail in the face of more than one order was lacking but the finished product was fine. Be sure to double check your order if you order ahead or you may end up with the wrong thing.

I walked in and turned around and walked out when I saw that the employee was not wearing a mask…read more No thank you. I don't want an invitation to the Covid party.

Always quick and easy to put in balloon orders with little to no notice. This store always has…read morewhatever I am looking for and more, whatever theme, it's always there. My first choice in party planning, also very friendly staff!

PopShelf is like Five Below for grown-ups. They have such a unique selection of merchandise it…read morefeels like a mini target. Their pen station is legendary, I love picking out a new pen when I go! Their snacks are always unique and reasonably priced, and the beauty/spa section is always fun. They tend to have a lot of seasonal decor as well, their Halloween decor never disappoints! The staff are always friendly and helpful.

This store carries a variety of items at a low cost…read more The store was very clean and had a nice smell to it as of there is a air freshener being constantly sprayed.