Great car wash that actually cleans both the inside and outside, one of the few in NWA that does it…read moreall well. The staff is always friendly and pleasant, and the facility is consistently clean, including the waiting area and bathrooms. Everything is top tier, and the service is so good I don't mind driving 20-25 minutes to come here.

The lady who works the pay station is always so personable and efficient!! The young men who…read moredetailed my vehicle were very polite and did a good job as well.

Got a real nice wash here and the service was awesome shoutout to Sterling for helping me he was…read morevery kind and to the whole crew yall are doing a great job I will be coming back here for more

The worst zips location in the area - twice I had this tall, younger guy wave me onto the belt and…read morenot instruct me to adjust an inch or two. This results in 'curbing' the wheel, because if you're even a bit to one side it scrapes your wheel to get you to the middle. Every car wash in existence, including other zips locations, make sure to adjust you (instructing you by hand motions) so that you don't scrape the side of the belt! Worse than this though, I payed for the best option on a monthly subscription and this location doesn't bother to give you the correct wash cycle. Whatever the folks before you had - that's likely what you're getting too. Highly recommend driving the extra distance to the rogers location on W Walnut st. where they have competent employees.

I hate leaving bad reviews. As someone who genuinely enjoys leaving great reviews for businesses…read morewherever I go, I always try to give companies a second chance or resolve things privately before going this route. Unfortunately, in this situation, I do feel like sharing my experience is necessary. I have been a loyal customer at the Club Car Wash location on Walton in Bentonville for several years and have never had a single issue until October 8. In the middle of the wash, my car suddenly moved backward slightly, then forward, repeated the motion again, and then jolted hard and stopped. Immediately after that, everything in the wash shut down. My car was in neutral the entire time, hands off the wheel, foot off the brake, exactly as I always do. Because of how close the cars are in the tunnel, the truck behind me rolled forward and bumped into my vehicle. One of the attendants came to my window right after it happened and asked if I had touched anything or if my car was still in neutral. I told him no and showed him that it was. He confirmed it and told me he would restart the wash. When everything powered back on, I pulled forward to vacuum, and the driver behind me told me that he had hit my car. We did not exchange information, but he mentioned that his wife was currently going through a claims process with the same company at a different location for a separate issue with her vehicle. The attendants said their company had just switched to a brand new insurance or claims process that same day. They took my insurance information and the information from the other driver and said I would be receiving something from their insurance team soon. About an hour after I left, I received an email saying my incident was under review and that someone would follow up with me. A couple of days later, I received another email saying that I was at fault and that they would not be helping me. I responded and explained that I was absolutely not at fault and asked them to preserve the video and provide a better explanation. I never received a response. Later, I went ahead and called the car wash myself. The automated system routed me to a claims specialist. She told me she received permission to send me the footage and then suggested on the phone that maybe my tire went off track or that I did something to the vehicle. I did not touch anything, and the footage does not show any driver error. It shows my car trying to move forward but not being able to, almost like it could not make it through the brush area. The movement is forward then back then forward again, and then it abruptly stops. The truck behind me continues moving forward the entire time, which strongly points to a system or track issue, not something I caused. What makes this even more concerning is that the wife of the driver behind me later found my post online and told me that the car wash told them they could not help them either and that they needed to contact me directly, even though we never exchanged information that day. I understand the normal risks of cosmetic damage at a car wash, but this was a mechanical failure inside the tunnel that involved more than one vehicle. The way the situation was handled and the lack of communication afterward has been extremely disappointing. I have always followed their instructions exactly and expected the company to handle this professionally. I unfortunately canceled my membership, which is a bummer because the Walton location was very convenient for me. I switched to Glide Express Car Wash because they have actual spacing rules for how far apart cars must be when going through the tunnel. It was refreshing to see that, because at Club Car Wash they pack cars in almost bumper to bumper. I do not recommend this car wash anymore, not because the wash itself is bad, but because it is clear that if something happens that is not your fault, you will be held one hundred percent responsible for it. I am now taking action and will be fighting for this to be resolved. I am not letting this go.

On Rainbow Curve in Bentonville. Staff friendly. Provided a clean moist towel for interior (and…read moreexterior) wipe down. There's a receptacle for used towel to place it in when done. Vacuums are powerful. Carwash is automatic and we went through without any incidents or damage. Will return.

This car wash is awesome. Service with a smile from the moment I pull up…read more They sprayed off the bugs and got the dirt out of my wheels before I even get in the wash! Finished with a hand towel dry and vacuums with towels and windex to use. They even sprayed down my mats. Top notch service

I have a monthly pass. I like this car wash overall. But I really don't like that they have 3…read morekiosks lanes to drive through and pay, but 2 of the 3 are coned off (closed), and only the one with a person is open. This is often the case. I believe this is because they want to force you to talk to a person so they can sell or upgrade memberships. This morning I had to wait about 10 minutes behind a vehicle while an attendant or manager signed him up for a new membership and was clearly answering a lot of questions. He helped the guy put a sticker inside his windshield. I use an app, not a sticker, but anyway?? I asked why the other two lanes were closed. They're often closed. He said they were both broken and waiting on parts. 1) If they're broken fix them ASAP. You're a state of the art modern car wash 2) If they're really not broken and you're just forcing cars to wait and talk to you stop!!! I often stop by shortly after 8 on the way to work. I do t have time to wait behind cars when the car wash is empty. And I never have the time or patience to wait in line while someone is sold a membership while there's no cars inside the wash. Bad! Very bad!

Damn near everything when it comes to paying. I just tried 3 different card multiple times. Both…read moreswipe and tap. . Twice it read my card.... Then said select wash... I did and it asked for money. Got charged both times. Also I loved this place for the dog wash. But brought my refuse here this weekend and it was filthy. I understand the customers are responsible for cleaning up after they're done. But let's be real... we live in an age of lazy... customers, employees, many of times the owners. Quick buck, don't give a f*ck

As a mobile dog groomer I love this place to wash my van but it also has a dog wash room that is…read moreamazing. I met my daughter in law there one day when my van was out of service to help her wash her 2 big dogs and it worked out great. I also love that you can lock the door behind you as you work on your dog. So make sure you go check it out!

The van I took thru the car wash very dirty and when I drove it over to their courtesy detailing…read morearea to vacuum and what not, I saw that the van was very clean. Even the tires got clean. 5* service

Bought the $22 car wash ended up with dirt still on my truck and a film that wouldn't come off. The…read morelead girl wouldn't look at my truck, made excuses and tried to put the blame on me that I did not immediately exit my vehicle to take a picture directly after the car wash which was not noticable until the vehicle dried. I was signed up for their membership without my knowledge and they did delete that membership. I was given the managers number I reached out to Payton and did not receive a response. It cost me $363 to have a detailer remove the film

I've been here several times now - my first impressions were very positive. The car washes were a…read moregreat value, they offered the opportunity to scrub bugs off the front of your car before entering the car wash, the vacuums are new (and free!). But, my few visits weren't as positive. The bug washing station hasn't been around, the prices have increased (slightly). My car was pretty dirty, but when I exited the car wash and could see streaks from where the brushes did (and didn't) clean my driver's side window, it was a bit disappointing. May go back to hand washing!

This car wash is refusing to pay for major damage caused by the top roller that slammed into my…read moreJeep's roof. The roller failed to raise up high enough and dented my roof as it continued to move me through the wash without immediately stopping. It then proceeded to rip my roof rack off AFTER the roller made contact and dented my roof. The roller made contact with my roof before it hit the roof rack. They are attempting to blame this on the rack but that is not the case. The car wash attendant should have stopped me from entering the wash IF the rack on my Jeep had a potential to cause an issue. Simply posting some notice at the site is not an effective method. The employees should be trained to avoid these potential situations. I have been to this location in the past with no issues and nothing has changed on my vehicle. The top roller of the car wash failed to raise up to a proper level and slammed into my roof.

Tire Shine? Not quite. The wash was good...not to mention free...you get what you pay for. I'll…read moretry them again and see if they get the bugs washed out this week...pun intended.