They be changing prices, trying to play the customers. When there are smoke shops selling them for $19.99 for ON 7 kratom, the highest i have seen is $25 or two for $45 on the ON 7 KRATOM. I went there faithfully because they were muslims, but greed is different to me no matter what religion or race you are. Shame on them for changing prices when the market out there sells them cheaper. On the actual website for ON 7 kratom, they sell them for $19.99 to anyone, so that means if you buy them wholesale you are getting them cheaper. I waited 3 weeks and went there twice every week because i kept being lied to that they were ordered and should be there in the following days and then again the next week. I wasted gas and most of all my time just to find out they wanted to be greedy and mark up the prices. Little do they know they sell them way cheaper in other smoke shop. They lost a loyal customer only for there greed thinking people dont have other options, they are not exclusive. Then i asked the mexican cashier to call Mo and ask him to sell it for the orginal price especially knowing i came there several times in 3 weeks and being lied too everytime i got there. Respectfully knowing i came there and only specifically for that just to find out i wasted my time. Mo should have told the mexican cashier to give it to me for the price i always got it for. He knows when i would buy, i would buy minimum 5 or more. I always come there with respect, but the mexican dudes customer service sucks ass. They got too much pride and ego. they dont know me and what i have done in my life. We all got stories but i humbled down with good positive muslim characteristics. I guess some people claim islam by mouth not by actions. May Allah swt guide the brothers inshallah. There parking lot sucks too, but i would still drive all the way there because loyalty is all i know. I dont know if i will go there again but they should make a lot of changes. I use to go there when the other arabs used to own it. Never had no issues, they should talk to those people who are cashiers and dealing with customers to humble down and not to LIE. read more

Don't overlook the great service here.Its easy to miss but you'll be glad you found it.

If I could leave 0 stars I would. I'm a Hispanic Muslim and was wearing my traditional thobe the cashier looks at me and ask me what am I doing wearing It in a very disrespectful manner. And they sell fake vapes. Horrible customer service from Omar the cashier coming from another Muslim just because I'm Hispanic!! Told me to leave his store because of what I was wearing because I'm a Hispanic Muslim. Get your customer service better and don't shop here to these Racists. Don't support these people I will not take this review down because how they treated me was not right. They keep asking me to remove it I will not!!!! Very unprofessional, you guys treated me like you did so I will not take down or change my review. Racism at its finest! This is what I was wearing in the store I had just finished praying and another Muslim man is going to ask me why I am wearing this??? I can wear whatever I want I will not delete this review so stop asking!!!! How your business/ worker treated me was not right. read more

Dude was asleep at the counter when I came in and seemed put off that I wanted to look at anything. He seemed annoyed that I wanted to buy something, so I didn't. read more

Needed a smelly proof bag and they had them. Minimal parking, and there are 2 sides to the place.

Amazing customer service and lots of different products to choose from!!! Has a parking lot!! Has second part of store that sells snacks and drinks!! read more

The guy at the counter was super sweet and totally hooked l me up with exactly what I was looking for!

everything Is available here and thanks for the great customer service. I'll come again for sure this time with friends.

Came in to the shop to get a few things and the guy working was really helpful and kind. He gave me a discount too which was awesome! Really appreciated the good service! Definitely coming back read more

Best smoke shop in the area!!! The guys in there are super kind and helpful. They are certainly knowledgeable about the products they carry. The gentleman answered every question I had (And I did ask him a bunch)... My first time in the shop, I was a bit on edge about buying another glass bong due to always breaking the bongs I've purchased in the past. However the gentlemen helped me find a beaker I absolutely loved and even helped me find a portable padded bong bag for my new piece so I wouldn't have to worry about it breaking like my old pieces. The best part is everything was at a discounted price!!! They have every day deals up to 20% off on most store items, and they also have cash payment deal options as well. I love this place. Definitely my new go to shop. Thank you guys!!! Definitely a 10/10 experience. read more

Omar was very helpful & overall great customer service! This is the go-to spot for ALL your essentials, def check it out.

No need for a very long review but called a couple of times called a couple of days and no one ever picks up to understand what they have in their inventory. I feel like if you're going to run a business even if it's busy I think picking up the phone and having a good customer service is a big thing. I would have love to visit their store but no one picked up so I wasn't even sure if they were open because yelp and Google sometimes has peoples hours A operation mixed up sometime so I totally understand. I'm hoping the next time I call someone picks up:) read more

I just want to say I've been going here a over a year now , great Kratom selection, great prices , friendly staff. This is my go to spot for sure ! Shout out to the helpful young lady behind the counter. She always has time to answer my questions about products , and never has rushed me read more

I bought one of their pod sticks. The first hit Spewed a bunch of vape juice. The second hit I was like ok this kinda buss. After the third hit it started auto firing and burning itself out. I opened the package 20 mins ago and it's been auto firing since. I called up their store but they couldn't refund me. FYI open and try your products in the store cuz I just got finessed dub. L read more

Gorilla Clouds - Broken vape - Head Shops Near Me - San Lorenzo, California

Only reason I come here is because it's open late. 9/10 the grabba leaves are always dry and I have never tried to exchange them but after buying two dry leaves two days in a row I asked to get a new one. The guy told me no because of the "business". The business can't accept returns. I'm not returning anything.... YOU sold me a bad product, multiple times at that. This is the first time I actually asked to exchange for a fresher leaf and I was denied.Your customers are the reason you are in business clown. Don't come here go to the smoke shop at the greenhouse before they close at 9pm. They WILL exchange your product if it is DRY. A waste of my money why would you want me to smoke a dry leaf? read more

Love this spot. Open earlier and later than most smoke shops. They have everything too. Clean and nice lite up desplay cases. I go out of my way to shop here. read more

Love the fact that these guys are open late. Very educated on their products and easy going. It just may get busy and you might haft to wait a bit to be helped. Good selection and they'll give you a good deal if you buy a lot read more

First time customer and it was good! Efficient service, he let me smell and look at the various samples in a very cordial manner. Their selection here can satisfy the Vapor & Smoker in one spot! Haha !! Very fair prices on Good Brand Vape Juice The business hours are extremely courteous to the busy day job folks ! I will definitely go back ! read more

Not sure what the name of the guy inside but I think he owns the place. Great guy and was super willing to help me out. Got a whole set up going for myself and was outta there happy as can be. read more

Great little smoke shop. this is where I normally go when my friend is in town. Unfortunately, when I called for a price check (to save me the drive) they wouldn't give me price on helix bars vape pen. Anyway, went down the street to cigarette depot instead since they were nice enough to give me a price over the phone. read more

Purchase multiple CBD items yesterday. When I opened one bag they were melted together. I went today and asked just for an exchange. They wouldn't have it. There was a temperature high of 72 today. How in the world would I have done this. They kept insinuating no other bags had the problem. Well, the one I bought did...I'm a business owner. You replace the bag and move forward. This is just bad customer service. I went back in general principal. It's only $15. I'll find another shop. read more

Gorilla Clouds - Melted gummies - prior to purchase - Head Shops Near Me - San Lorenzo, California

Given that I am still (forever) heart swept by my previous, home town store; this shop has (still) easily become one of my all time favorite cloud spots. Zero doubts. This place was very quick to win me over with their flavorful taste in products and super, stellar service. +Good people: Moe & Marie are 2 of the coolest cloud workers I've ever encountered, thus far (going on 3+ years as a Vape-r ± Blazer). Thanks so much, Gorilla Clouds! I'll most definitely be back. read more

Terrible went in for a grinder and it broke after a few uses. Only good is they are open late in this area.

Opens late which is a big advantage if you run out of juice during a night out Friendly staff , however the location is in the middle of a neighborhood which makes you doubt the place initially read more

The customer service is great and I feel like they are always open! I go for my vape liquid and accessories they have all the new coils and can help you find anything you need. The parking spaces only has like 3 spots but I've never seen it full they are quick and has their customers in and out because they know what they are talking about! read more

This shop recently switched ownership, which is visible the moment you enter. There are several reasons why I am giving PVS a solid 5 stars. First, the hours; they are open from 8am-2am, meaning if you want to grab smoking supplies or even convenient food snacks, this is your place to go. Second, selection; they have a vast selection of bongs, vapes and hookah supplies (shisha tobacco, quick light and stove top coals, hookahs, etc.) Third, staffing; there were two men in shop the night I shopped there. I can genuinely see there interest in getting me the best deal on my purchase and making sure I left a satisfied customer. They are in the process of changing over ownership, so I will not ding stars over store layout or accessibility (via phone). I tried calling the number listed on their Google page, but it's still not changed yet (I believe the name of the shop isn't changed yet either). All in all, wonderful experience. read more

Always very helpful to get me what I need and very kind, this is my go to smoke shop always.

Love the energy ! Super coo vibes...cool little spot to check out. My mans hooked it up !!!!

I have come to this shop dozens of times over the past 2 years with no problems and great prices. All of a sudden the nice lady that worked and the younger nicer guys are gone. The guy now working claims to be part owner and he has tried now twice to raise the prices on juice by half and now on puff bars. I have now walked out twice because he tried to rip me off again today. He claims prices doubled because of the Chinese? Ummm ok?? Anyway I'm sad to say I will never go there again and shame on the "owner" for trying to rip me off. I can show my bank statements, I have spent well over 1k at this shop with mods, juice and puff bars. Never again! read more

I have been to this smoke shop twice in one week and they have not opened at the time they are supposed to. The second time it appeared that someone was in there so I waited and sure enough somebody was there. He didn't open the door until 10:45 after I banged on the door a few times. I go in and he didn't have the item I wanted. He didn't even greet me and then wouldn't even work with me due to the inconvenience. Smh terribleness!!! Unprofessional. If your a early bird don't even bother read more

My go to vape shop with some damn good deals. They have everything you need. This smoke shop also has a reward program. Buy so many vape juices get one free. Plus the people that work in here vape as well so know what they are selling you and can answer all your questions and give knowledgeable information. That's very important when I'm going to spend over 20 bucks for something. I bought a cool as touch screen mod with juices and was pleased with my purchase. If I have a problem with anything they are always there to help me and please all my needs. read more

Dylan and Wendy from San Jose love this place! It's worth the drive because they have a continuous variety of all the best vape juices and product. There is no other place that has all the latest and greatest products and wide variety of the best with great prices. In addition, we find their customer service to be superior! read more

Best prices I've ever seen! The girl Ashely that works there is knowledgeable and super sweet. Not going to any other smoke shop again!

I have been coming to Gorilla Clouds about once every 4 or 6 weeks, ever since Cloud House closed. This review will be focused on vaping since I am not interested in the other products (i.e tobacco, glass pipes, scales, cigars, etc.) they have. All the staff here at Gorilla Clouds really chill and friendly. They were always patient with helping out the customers and have a pretty good deal on their E-juices. Their E-juices are generally, always in stock and have a wide range of flavors to pick out from. Every single E-juice they recommended to me, so far, have been spot on. Their most popular juices are the "Cush Man" series by Nasty Juice. read more

Met the owner here first time I came in. I called before I came in and I believe i spoke to Zack. Very friendly customer service here and awesome new smoke shop in San Leandro. What I love about this place is the friendly environment and lots of help in choosing the right stuff. Owner is very cool and Im looking to come here more often. Highly reccomenend vapers, Hookah, and medicinal users to come here for great products and service. read more

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I bought some glass from them a month back, their products are great and they have a great selection. Initially, I was overwhelmed by all of their inventory but they helped me find something I'm happy with and they also threw in a torch and dab bowl with the purchase. Come through to check out their selection, don't let this place's location deceive you I'm making this my go to store cause I can cop rolling papers and snacks at 2am. read more

Stopped by to get some batteries for my MOD and it took 10 minutes for someone to finally come out and help me. Mind you I was the only one in the shop read more

Gorillas coulds always has the best customers service when I come in. They treat me like friend and always recommend items that have good feedback. They always have my fav vape juice ready for me and willing to order anything I need. read more

This is the only store that gives you best price in this area. I've been vaping for years, but i was constantly paying more than what I should have until i discovered this store! read more

Great friendly service at this place. I'm new to vaping and they gave me a good talk on the different mods, atomizers, juices, and everything else. read more