we had new windows put in recently. From showroom staff, to office , to salesman and incredible…read moreworkers who put them in, it was all done TOP notch. Everything was on time, and done perfectly. I cannot say enough good about this company. My windows are beautiful. Highly recommend them. oh and when they were done, no mess, looked like they had never even been there. We also looked at others and the price was reasonable unlike a couple others. So all in all- a great choice on our part. Valerie Holbrook

Absolutely fabulous to work with Northwest Exteriors for our window replacement. Very professional…read moreand friendly staff, whole process was easy. The work was impeccable, and they left everything clean.

Once again, Northwest Exteriors did not disappoint my husband and me! Gene Pennington arrived to…read morehelp us with a window installed 5 years ago. He worked out the problem, replaced a lock, all for no charge. He is personable, reliable, and a delight to have around. It is a pleasure to take advantage of Northwest's warranties.

Rick Pellhum and his window installation crew Clint & Chris. They arrived on time and after being…read moreshown the windows to be replaced they got right to work. How refreshing to have the crew being professional and knowing exactly what they needed to do and getting right to it. They put protective covers on the floor to protect and keep my hardwood floors clean They explained all the features of the new windows. They answered all my questions even how to do the caulking and have it look professionally done. They explained what they were doing when ever I ask. The work looks great. It was really great that they were one third the cost of the large company that I receive flyers in the mail regularly. When they were finished they cleaned everything up even the driveway where they worked and took all the waste with them. THANK YOU GUYS FOR A GREAT JOB I will be calling you again. Rich R

Our salesman Scott was great. He's very professional and very knowledgeable. He's also very…read morerespectful and helpful. In one word regarding the installers, Clint and Caleb, PHENOMENAL. They were very friendly, professional,knowledgeable, and took pride in their workmanship. You can't go wrong having these two young men installing your windows and patio door. The quality of the product was worth every cent we paid for especially knowing that there product and workmanship is guaranteed not only for us but for the people who buy the house when we sale You can't go wrong choosing Northwest Exterior. From our salesman to our installers PHENOMENAL!!!!!! Larry & Marilyn

Spoke to a salesman Scott who said the installers would come and get the job done. I have all…read morepaperwork that states what needs to be done. However when they came to install 6 windows, they only had 4 tabs instead of 6 and never came back to finish the job. They also said they'd fix a window as long as I provided the parts but once I got the parts, the installer said they wouldn't fix it, which doesn't make sense because I wish the salesman had just told us and we would've ordered another window. They haven't reached back out to us to finish the job. They messed up the paint around the windows which I had to touch up, but I'd just wish they'd finish the job. Hope to hear back from them soon, we paid good money for this service.

Best Exteriors recently installed new Arlin windows on my home and I love the result. The windows…read moreopen and close easily and automatically lock. They are so clear, it looks like there isn't a window. I got four estimates and went with Best as Eric, the salesperson was very knowledgeable and took the time to answer all of my questions prior to the window install. Best was also the best price and fit for my home. The installers were on time, professional and did an amazing job. They removed all of the old windows and cleaned up nicely. I definitely recommend Best Exteriors Construction if you are considering window installation.

We have just done partial Window replacement , Sales rep Alex send us two contractor both of them…read moredid amazing job only 1day, strongly recommend , Sakes rep Alex are friendly & responsible for our project,

Star Energy installed our windows 2 years ago. Lance, the owner, came out and told us Anlin Windows…read morewere the best and we listened to him. We'll, this is a lie. We had trouble with windows back in September. His office was not helpful. Told us we had to work with Anlin. Anlin is a joke We have been waiting since October to have them come out. They just canceled on us again. They were supposed to come this friday, March 27 but said their guy is sick so now moved to April. Definitely do not recommend Anlin or Star Energy who sold us terrible product!

I would leave zero starts if I could. So many problems and not sure where to start. Like another…read moreposter stated, they did not stay to make sure the units were running properly after install even after I alerted the installer Anthony and his two guys, one of which is his nephew I believe, that there was a loud mechanical scraping noise coming from one of the split system units in a bedroom. The problems consisted from there. Before the work got started the owner Lance came out to do a pitch in circa late Aug/early Sep of 2025. He looked at the area to hold both the new electric water heater and the condenser for the mini split system and said without a doubt it would work there. This was a month prior to the work beginning. Plenty of time for Anthony to come out and evaluate the worksite. He did not. In the meantime I was concerned about the mini split system and was having second thoughts so Lance came out again to give me a second pitch and when I said I thought I wanted to go with an electric heat pump box unit instead, he told me he would give me 5 mini split heads for the price of 4 "because it's the right thing to do." I wish I would have seen the salesman in him at that time, but I trusted him as a person. My mistake. After that his hands were washed and I have had very little meaningful contact with him since. He is the owner of the business. When Anthony arrived on the first date work was beginning he looked at the spot where the water heater and condenser were supposed to go and said right away that wasn't going to work. Frustrating because if Lance knew what he was talking about, and I asked him if I needed to do it, I could have got concrete work done ahead of time. Now my condenser sits on the side of my house in the front with no fence or security. I also had attic insulation done. I told Lance I wanted the old stuff removed since it had rat droppings and nests in there and since I was getting a roof put on as well, I wanted him to do the attic removal and spray in done after so as to remove any debris that may have fallen from the roofers. He did not add this to the contract, just like he did not add the 5th mini split to the 2nd contract. I had to tell Marie in their office about the additional unit and she confirmed with him. Because of my concern about the mini split system I overlooked the fact that the insulation removal was not included when I signed the ammended, or 2nd, contract. When a SMUD contractor came out to do a quality check because of my escalation to them to resolve the issues I was having with STAR Energy, Lance, Anthony and Marie, that is when I learned they didn't remove the old insulation. Maries' response in email was: I understand your disappointment; hindsight is certainly 20/20. Of note, the insulation removal would have significantly increased the contract amount, however it sounds like you would have preferred to have the removal completed with the additional cost. We do appreciate the feedback because it helps us to be more sensitive to our customers' needs and desires. This highly inconsiderate response to them not listening to my initial wants and needs for my project was after months of trying to arrange time for Anthony to come out to fix the original issue of the noise, the new issues that were arising with the units and the permit issues, including that the manufacturers warranty requirements and safe operating install required the mini split heads to have 4" clearance from a wall. They had one at about 3/4" and another at about 2 1/2" Do they even know what they are doing with these things? I could keep going but I think I am starting to paint a clear enough picture here. I will close this by saying why I am finally deciding to leave this review. I have been giving them time to remedy these issues and while my work schedule is difficult, they also have not made a concerted, strenuous effort to take care of me and these issues. In fact the communication seemed to slow way down after they got their check from me and their rebate money from SMUD. I feel that if they were truly trying to make this right they would have come in the evening, at 4:30 like I gave them the opportunity to multiple times, to diagnose and repair the issues. But as it stands they were scheduling around what was convenient for them. The last straw for me was earlier this evening I turned on the AC units and when I turned one off in a different bedroom, it started leaking water onto the floor from the bottom of the unit. At 10:30 at night. Who am I supposed to call? Now I am looking at possible water damage in my walls after months of telling them there are issues with these mini split units. I do not have confidence in STAR Energy at all and obviously would not recommend them to anyone and would advise you to find a different contractor. Mark G.

Reached out for gutters cleaning, repair, and leaf guards installation…read more Super fast response from free consultation, estimates, and all the way till finishing repair work. There was plenty to do but everything was done quickly and a clean job. Even shared before & after picture. Awesome service and very reasonable pricing. Absolutely recommend.

Hullisses of JBV came right out to view our gutters and provide an actual quote. Then was able to…read morecome out to do the cleaning before others I contacted. He sent me pictures of what the gutters looked like when he first came out, then sent new pictures showing the clean gutters. Very impressive. He was very friendly, did great work, was responsive, and very reasonable in price. I highly recommend him.

it was a great experience they showed up on time. Had the job done in a day and a half. And left…read morethe property cleaner then when they arrived on the property. I would recommend Northbay Roofing & Gutter to anybody

Huge applause for North Bay Roofing…read more Two years ago they replaced our 25 year-old roof. They gave us very accurate estimates and also outlined what issues we might be facing once the old roof came off. They did an excellent job, showed up when they said they were, completed the job quickly, installed skylights as well and were very tidy once they left. We were very happy with the results. Two years later and we got this crazy storm and for some reason we were getting water in inside the house. It was the first time since the new roof went on that we were having any issue. We called North Bay Roofing up at 9:30 in the morning. By 1130 that morning a technician was out here looking at the situation, was able to make a determination of where the water might be coming in and did an extremely thorough and professional patch job. We have not had any leaks with the subsequent storms we've had. So appreciate North Bay being so conscientious and prompt in addressing our issue. We were happy with them two years ago. And are even more so now. Thank you, North Bay Roofing.

Wow. Clear Light just finished cleaning my 47 windows and they did a great job! They were on…read moretime, efficient and did a great job. The two window washers were professional and gracious. They even waited to present the bill at the end because they could see that I was on an important business call. Wow. My only complaint is that when I spoke to Nancy to get a quote, she didn't tell me that they charge a $35 surcharge to drive to my house. It was only when I called back to book the service that I was told. It didn't feel good, after the initial quote. I would have preferred being told the quote as well as the travel surcharge at the onset.

Clear light washed our windows and broke 6-7 screens in the process. I reached out to James to let…read morehim know about the damage and that his crew never mentioned they might damage our screens. He told me that it wasn't possible his crew damaged our screens and said they were probably old (most were replaced in 2018). He then proceeded to hang up on me! I wish I had checked the screens before paying and wish I had noticed in bold print on the invoice (which I received after they finished) "not responsible for damage of old screens". Would never recommend this company to anyone!

Walt Disney was once asked what he felt was most important that kept people coming back to…read moreDisneyland again and again. Even though they may have been there, done that, and bought more than a few t-shirts over the years, people still returned. He said that while "magic" was the main draw, the secret is to attend to all the details, make sure everything works, is clean and able to do whatever it's supposed to do. The same goes for most successful businesses, do it right and take nothing for granted. In this case it's the gutters on your roof that keep rain from going places where it's not supposed to go. If your roof isn't keeping things dry and without a doubt on your part, save yourself a lot of trouble and have Superior install seamless gutters and guards. In 2013 I decided it was time for a new roof on my house. I also decided it was time to quit risking my life every year cleaning out my old gutters. I had installed some DIY gutter guards on the old roof, the kind that work for maybe a year, then collapse like mine did. The guy I chose to install the roof recommended Superior Seamless for the gutters, which is how I met Cory when he prepared an estimate. He suggested I also have them install real, effective gutter guards that are securely attached no matter how hard the wind blows. The price was not only reasonable, it was well worth every dollar. I haven't climbed up on my roof since then... that's 12 years without a single drip or leak. Then came this year's first rainstorm, when one of the downspouts overflowed. The gutters seemed fine, but I called Cory and Jacob anyway to see what to do. In this case there was nothing wrong with the gutters or the guards, so not a problem that called upon their lifetime warranty, but they agreed to check it out anyway. Now to be clear, Superior isn't in the business of cleaning gutters. But when Jacob dropped by to check all the downspouts, he was kind enough to clear out the minor mounts of debris that had collected around some of the downspout openings over the past decade+. That is really incredible service. OK, so the business may not be as fun as Disneyland but Superior Seamless Gutters has something in common with it, in the way it operates. It's the same kind of business, with attention to details that people will come back to again, as I will if I live long enough to need another new roof and gutters on my house. Thanks, guys, you do things right.

Absolutely stellar experience!…read more From Jacob coming out to review & send quote, to Rob & Paul showing up on time ready to provide impeccable service. They did a fantastic job, delivered as promised, clean & efficient, just all the keypoints any homeowner is hoping for when hiring a tradesman. So happy with the new gutters, definitely keeping their # for future needs & to refer to family/friends. Thanks y'all!

Northbay has done 2 jobs at our house. First they rerouted a gutter downspout so it was not…read moredirectly over an electric circuit board and that was done quickly and well. The 2nd job was to install a drain hole in the roof of our carport. Again this was done quickly and well and both were done at reasonable cost.

I needed to get my gutters cleaned and repaired, corner seams sealed, and downspouts tested. The…read morecrew showed up on time and worked diligently to get it done, cleaning up afterwards. I probably paid a bit more than I would have expected for a small project like that, but at least it's done and hopefully the seams won't leak again during the next rain storm. Time will tell.