Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Great experience from the quote to the installation. Good quality and value. Installers were on…read moretime, friendly and cleaned up after they were done.

Furnace , air conditioner and humidifier install;Great product: GREAT service: Great price! Thank…read moreyou Bill, Jared and Ronnie.

We were in a jam! Issues with our hot water tank. I posted on Facebook that we were looking for a…read morereliable and affordable heating/cooling company. We received numerous replies all giving us the very same company AIR CARE HEATING AND COOLING. We spoke to both Larry and Bob, explained our issue and they were able to make a house call. Problem solved!! I can guarantee that we will call them for any heating and cooling fixes in the future!

The best of the best. I had new furnace and air conditioner installed. The best price of 4 quotes…read more Owner was great. Quality work, I would recommend 100%.

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and…read morefixed a major problem in less than a hour! Highly recommend!! Great service.

Our family cannot recommend Kuna Heating and Air Conditioning enough! We've had issues with our…read moretankless water heater and after spending thousands of dollars on other companies that have never solved our problem, Mr. Kuna came in and resolved our issue in no time with the best customer service we have ever had with these kind of repairs (and at an excellent cost as well). He fixed a mistake that was present since our house was built, and we had no clue about it until he came and resolved our worries (as well as servicing our AC). Mr. Kuna is prompt, kind, extremely professional, and detail oriented with everything he does. We are so pleased with his services and will never turn to anyone else again. You cannot go wrong with contacting Mr. Kuna for your needs -- there truly is no better option in the area. Thank you so much!

Mark was great , had an issue with new furnace and spent his own time finding and remedying what…read moreturned put to be gas line issue. Integrity, know how,and responsibility sums up my experiences with Kuna and Mark. He is outstanding, fair and reliable. Something hard to find these days.

Late November and my heat pump failed. Called this company and got a representative who offered me…read moresales or service, with no guidance at all. I explained the urgent nature, but she didn't budge. I asked for service, only to be told the soonest would be next week. No concern about safety, no offer of urgent or on call help. Just an appointment in a week. The next two companies I called (Royal and Olmsted Heating) got me on their same day service list. Save your time. CALL SOMEONE ELSE.

Had my furniture inspected and serviced today by Gary. Fantastic service. Gary is a USMC veteran…read moreand we spent some time talking about our time in the military. Thoroughly inspected everything, cleaned what needed cleaned, and I have a clean bill of health for the winter. $89 total! Great value from a great company!

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quality work every time. Great service and dependable. Definitely recommend to anyone looking for a…read morenew plumber