I was in De Luz way far back, almost towards SD County. Needless to say I was in the middle of no…read morewhere. I lost my front right axle about 12pm on a Monday. I did not have cell service, but I was able to scan a large hill and get reception. I was able to call in for about 30 seconds, enough time to give my location and trouble. I lost connection prior to payment. Luckily I was able to receive text and the dispatcher for Grim texted me back and let me know I had lost cell service, but he was sending a driver over. I waited a total of 25 min and I heard the beautiful sound of that diesel truck in the canyon making lts way to me. The driver was professional and had a place that could fix my axle, I took his word for it and they were able to fix my car the next day. I am very grateful for Grim towing and my driver / dispatcher who saved the day. I would recommend them 100 percent.

These guys are GREAT! They just got my BMW over to my mechanic and are always QUICK and RESPONSIVE!…read moreI have been using them for years, and they ALWAYS give me the best price. The drivers are very careful with pickup and delivery. Locally owned and operated by the nicest people. Save time and hassle, and just use Grim Towing. They are the absolute Best! Period.

Great company! They really helped my daughter out a lot. It's very rare. You get really good tow…read moretruck people and companies. Thank you so much for taking great care of my daughter.!!

My review is based on the crazy driver on the 15fwy. I would never use this tow company. Today at…read more5:00 Pm January 18. I was in middle lane see him weaving and jumping into lanes. He is right behind me so close but he swerves to the next lane almost hitting a car. Several cars had to slam on brakes!! I wouldn't want be towed by them. Guy diving was visibly agitated and it felt like he would cause an accident with his aggressive driving. After this experience, I just hope nobody gets hurt on the road!! Tow truck drivers like this cause more harm on the road then good!! Whoever this guy was today needs to be off the road completely!!! And if you're the one reading this Fuck you. I had my baby in the car as you were riding my ass!! Are you crazy!!! CHP has been made aware of you!!! May you get what you deserve you nut!!!!

I had a great experience today. My CR-V wouldn't start in the morning, so I called for help. The…read moretechnician Gabe arrived promptly, checked the car, and was able to get it started. He didn't rush at all -- he patiently waited while I drove the car around and tested starting it multiple times to make sure everything was okay. He only left once I was completely satisfied and confident the issue was resolved. What really stood out was his patience, professionalism, and positive attitude. He didn't even charge me for the visit, which was incredibly kind and unexpected. Truly outstanding service -- highly recommend!

Great Service Right on time, I called another company they told me it would be 1 1/2 hour wait,…read moreWest Tow came in 33 minutes, picked my car up dropped it off, 15 minutes later, Giovani Great Professional Driver, strap the vehicle down or didn't move and delivered it to the Honda

very satisfied with this company! bought there golf cart batteries 2 years ago and still is running…read moreamazing, and now I was in need of rv batteries BOOM they had them right there and then I called them back with a issue and he walked me thru it and everything worked out amazing! Will definitely be coming back for all my battery needs! thank you guys!

The best battery repair shop with the that has new in refurbished batteries very helpful one of the…read morebest shops in Inland Empire in Lake Elsinore area very helpful on info with batteries I give them a 10 star rating they are very accurate and 100% on battery percentage very helpful and caring definitely would recommend them for someone that's looking to buy new and refurbished batteries best battery shop in Lake Elsinore area on Central I give them a 10-star rating

I got stuck in a remote location in Wildomar trying to turn around on a rutted up hill dirt area…read more Gabriel from Steve's Towing was a true gentleman and geniously and carefully got me unstuck and winched out of my precarious position. I was so grateful. Truly a professional who knew what he was doing. Thank you!

I have been blessed to have Steve's Towing as an excellect!, service provider through the 14 years…read moreI have lived on Lake Elsinore. I have needed Steve's and accessed them through AAA multiple times. I have NEVER been dissatisfied with the service, timely response and/or technician knowledge or care. Most recently I lost my key and the locksmith wanted $500 to help me and I felt him rude and unhelpful.n Fortunately, Gabriel with Steve's rescued me. Gabriel showed up in a VERY timely response time, especially for a holiday! My car and I were transported to my home where I was able to recover my xtra key. Gabriel was knowledgeable, caring (I'm a senior), and shared my options and his know to help me. I've been blessed to have Steve's help me on multiple occasions, including a freeway accident. Every!!! time has been a positive experience, all things considered. Thank you so...very much Gabriel and Steve's for the level of service and care you consistently provide. If only every business shared your knowledge, excellence and care this crazy world would be such a better place. Again, thank you and sincere appreciation for Gabriel and Steve's for the CONSISTENT level of customer service you provide

Andrew was so quick this morning to get here he was at my place to handle my lockout before I could…read moreget any text reminders ! So friendly and easy going. Engaging. Appropriately empathetic and sympathetic. He left me with a smile on my face the whole day. Really awesome tow service.

Another reviewer said this about one of their drivers: "His attitude was unprofessional and…read moredismissive". I experienced the same attitude with 2 office staff members. I went to the tow yard office 12 hours after my pickup was extracted from an accident and parked in their tow yard. I wanted to see the damage then inquire about where and how to take it for repairs. They are a AAA affiliate, I'm a AAA member. The "Drill Sargent" lady behind the protective glass window demanded ID before I could even look at MY pickup. I didn't have ID because the responding Officer kept my drivers license. I persisted saying it's my truck, I should be able to see it. She walked away simply because I had no ID then sat at her desk! I get the need for ID. At least help me out with what to do next. But, no. She didn't need to help me because the longer they have the truck the more money they make. I already owe them $600 for extraction and towing and $200 for storage and it's only been 12 hours! I persisted calmly and and firmly saying "Hello" and ringing the bell at the window, occasionally repeating "It's MY truck, not yours". A male staff member came out of his office to the window saying coldly "You can stand here all day and it won't make any difference". I accepted that challenge. So, I stood there and continued calmly ringing the bell every 10 seconds. Another customer was in line behind me waiting. I wasn't moving. Finally another staff member came to actually TAKE CARE OF ME. I showed him the accident report. He didn't demand ID. He was the most helpful, courteous and friendly person imaginable. However, I still didn't know how to get my truck 'out of jail'. It's Friday, add $200 more for weekend storage. And get this - On Monday morning they charged another $100 because "I" left it there 4 days so they "had to" put a lien on MY truck. The towing side of this experience was excellent. Getting MY truck out of car jail was a nightmare.

Very rude company. I don't recommend them.. The manager screamed and cussed me out while I was…read moretrying to ask them what was the status/eta of my car was and was very rude and hung up on me.

Exceptional service, they helped me move my 10k Snapon toolbox, I would definitely use their…read moreservice again.

Absolutely the BEST !! Oscar was on time, very polite and fast!! He towed our 34 ft. Motor home…read morewith no problems, other tow company's asked me so may questions about the motorhome, Oscar said yes be there in an hour and he was spot on.. I have told everyone to call Oscar for any towing or Roadside assistance....BEST price ever spent for towing a motorhome... 5 STAR..... Rating... Thank you Oscar.... Very fair in pricing.

We needed our car towed from Escondido to Temecula. Most towing companies we called charged a…read morepickup fee and an additional rate per mile. Thankfully, those companies didn't work out because as soon as I called Oscar Towing, I was given a flat rate up front. We had the pleasure of working with Jose, who set a time and was there as soon as possible. He communicated with me the entire trip so there was no guess work. Thank you, Jose! We appreciate the last-minute request and how you went above and beyond to ensure our car was delivered so quickly. Will definitely recommend Oscar Towing to friends and family and use in the future.