Salesman Sean Thomas quoted a price 4 times that of 2 competitors! I called Matt Supple the next…read moreday to cancel and he said I got a great deal because his material costs were $38 per linear foot. 2 contractor friends said that was a joke! Please do not use this company for your gutter needs. Price gouging by this company is illegal in NC during the pandemic and should be illegal anytime.

They work hard and steady, were very accommodating regarding scheduling as I had to replace my roof…read moretoo and that caused rescheduling issues. Gutters look great. One small issue which it seems they will correct promptly. Friendly, competent service. I highly recommend them.

I've had so many floors installed by Yoder Carpets that I've lost count. They are the best in…read moreevery way. I don't even look anywhere else. Fair prices, great installation, customer service that is out of this world. '

We need flooring for our kitchen and dining rm to finish up our remodel. Yoder carpet had done…read moresome other work for us in our bathrooms thru a contractor a couple of years ago. That is why we went back to them. Previously we did not work directly with them other than to pick out product & color. This time we worked with them from start to finish. We had shopped around at a couple of other places. Let me tell you... Yoder Carpets is AWSOME!!! From the first time we walked in the door we were greeted, asked if we were looking for anything specific, guided to the area we were looking for (not just pointed) and the sales associate stayed with us the entire time while we were pondering colors & materials, answered all our questions & guided us to what would best meet our wants. We had color & product picked out in the time we were there. Then Gary came out to measure everything. While he was there, we discovered that the product we picked out would not work. THANK GOD FOR GARY!!!! If we would have went with another person that was also at our house, we would have been stuck with a stalled project while we ran around trying to find a fix. Not Gary, he spotted the potential issue right away & helped us with an alternative plan. Now some real magic - we have a 100+ year old home & here comes Josh who simply worked magic during the install. Having an older home, you are always going to have opportunities, and Josh was able to handle it all from crooked walls to over width floors. He is simply AMAZING!!!! We already have another floor project planned with them and I am looking forward to the results. Not only do you get GREAT customer service on the front end but, pair that with the TERRIFIC installation & on top of everything both projects are right on budget! We will never go anyplace else again for our flooring needs!!!

No masks being worn on any employees... when I walked in with a mask they didn't even offer to put…read moreone on. Didn't take many photos today, the warehouse is a pretty good size. Lots of different materials to choose from ranging from carpet to hardwood floors, manufactured wood, and laminate or vinyl. Many tile and stone backsplash to choose from. Prices are competitive with other flooring stores.

They have a nice in store display and Alex is very knowledgeable and helpful. Very patient with my…read morequestions and for numerous trips for different samples. Pricing was fair and inline with other local suppliers. The installation crew arrived on time and worked hard. Very friendly. We were scheduled for a day and a half and they were done in less than a day. Highly recommend. My husband has been in contruction for 40 years and knows good work when he sees it.

I have used them 3 times in the last year. They are great!!! They deliver to your home and put the…read morematerials where you need them. I won't go anywhere else as long as we live here.

This company took so long to get to one of the three projects that they quoted us that we had to…read morewait until the following year. Randy at Star said they needed to re-quote the project. The new quote was double the quote from the year before. Double. Be careful.

Hired Stump last year to put a metal roof over the front of our house in South Bend. They did a…read morenice job. No leaks. Only thing is, I wish I had some snow guards put in since the snow slides off much easier now and makes piles on the doorway. I would hire them to do the back in a few years.

Disappointed. Hired this company over a year ago. Waited about 8 months for them to start and I…read morewas the one calling to see when that would happen. Got quoted on some necessary construction on the roof along with the metal roofing and the finished product was very disappointing. Barely no construction was done where needed and the roof leaked! Got a promise to put snow guards up to help prevent leaking but they never showed up to do this. I was really disappointed in the whole project and would not recommend them to do anything but basic roofing. Nelson never did show up to do any work, he sent younger men with less experience.

This business entered a home I own where my daughter and grandson live. They did not wear masks to…read moreprotect their workers or customers during COVID-19. I support them working, but they need to implement business policies to protect the health and wellbeing of employees and customers.

Hired A & A to remove wallpaper from a kitchen and bathroom. This wallpaper was adhered to…read moreswirled plastered walls for over 40 years. He showed up on time for the estimate, showed up on time for the job and finished the project earlier than expected. His prices are fair and he does an amazing job! Highly recommended!!! I am from Mishawaka, Indiana and not San Fran!!!

Everyone at Town and Country are amazing! We appreciated their constant communication and…read moreprofessionalism throughout the building process. If we ever had a question or concern they resolved it immediately. Having the Buildertrend app was also a great tool to have all of our documents, schedule, photos and progress easily accessible.

We had a deeply frustrating experience building our home with Town & Country Builders. While they…read moremarket themselves as a custom home builder, our design choices were consistently challenged. Rather than accommodating our preferences, we were often told, "this is how we typically do it." For example, we reiterated our preferred paint choice at least five times before it was accepted--only to later discover the wrong paint had been used. Early on, we traveled from afar and spent 2 days selecting every detail of our home, expecting a smooth process. Instead, poor planning and lack of communication undermined our efforts. Our flooring wasn't ordered until the week before installation, months after selection, and it was on backorder. We scrambled to find a replacement floor, and the company was unapologetic. The wrong bathroom tile was installed. They blamed us and insisted we cover the cost, even though we had image proof of our selection. After multiple frustrating conversations, they corrected the mistake. Wrong light switches were installed, with T&C expecting us to pay for the extra labor. Items were ordered without consulting us, including major purchases like exterior siding & shower inserts. Their organization, communication, and project management were disastrous.We had little insight into what was happening or what was being ordered. Instead of using a modern system, they relied on sticky notes, leading to repeated follow-ups and confusion. Emails went unanswered for weeks or months. Eventually, we purchased our own appliances, which led to retaliatory claims that we had to install our own oven vent-- something another professional confirmed was the company's responsibility and against inspection requirements.We also had a complete lack of visibility into the budget. Updates took weeks or months, leaving us in the dark despite repeated requests. Move-in was a disaster. They failed to provide a walkthrough & purposely poured our driveway just days before move-in, making it difficult to unload furniture. The exterior was covered in dirt, bugs, and construction debris. They insisted it had been cleaned, but we had to demand a power wash. We moved in August 2024 with a long list of projects needing completion before final sign-off. To ensure completion, we withheld our final payment, which occurred in November 2024. The last time we heard from the general contractor, Brad, was June 2024. He stopped responding entirely, leaving us in the dark about key issues. Post-move-in issues reinforced our disappointment. Brad blamed a neighbor's drainage issue on us, even though the problem was caused by a faulty lawn drain that T&C had installed at the neighbor's home. He falsely claimed that our grading & sod caused the issue. Meanwhile, our yard was poorly graded, requiring us to hire another company to fix it. During freezing temperatures, a major leak occurred in our well water pipe flooding the street. Brad blamed our elderly parents, claiming they should have adjusted the heater pump before leaving for the winter. The contractor who installed the heater confirmed the failure was due to faulty equipment and no manual temperature control even existed. To make matters worse, the water pump house was poorly insulated & falling apart upon opening.We hired another vendor to fix the issue just to have running water. Now, more than 14 months later, we are still waiting for T&C to address the matter. They are refusing to communicate with us, claiming we owe $400--something that was never properly communicated. As a result, we paid out of pocket for their mistake, despite it being covered under warranty. Throughout our experience, there were repeated delays, lack of communication, and an overall sense that our project was not a priority. Emails and messages went unanswered, key orders were mishandled, and we often had to chase them down for updates. Rather than take responsibility, T&C frequently shifted blame onto us or vendors.

Best carpet showroom around. Friendly and knowledgeable people. We bought carpet for our living…read moreroom, stairs, and upstairs hall. Had to wait a month for install but was worth it. They even moved all the larger furniture I couldn't move. Had carpet installed in a day. Hauled the old carpet away at no charge. We suggest you go see Troyer before you go anywhere else. Very satisfying experience.