Everything was great the first time I stayed there!! The food, drinks, rooftop view, and the room…read morewas beautiful and very comfortable!!

Great experience here! From the moment I arrived, the staff was warm, welcoming, and genuinely…read morehelpful, which made the whole check-in process feel easy and pleasant. That kind of friendly service really stood out to me. The room was another highlight. It was spacious, exceptionally clean, and comfortable, with plenty of room to relax and work without feeling cramped. I especially appreciated the quality of the bedding, the convenient bedside USB charging ports, complimentary Wi-Fi, mini-refrigerator, and in-room coffee setup. Everything felt well-maintained and thoughtfully arranged. The bathroom was also spotless, and the rain shower was a nice touch. For the price, I thought the overall value was excellent. You get much more than just a place to sleep, the boutique design, comfortable accommodations, and on-site amenities make the stay feel more special without being unnecessarily expensive. The location was probably my favorite part. Being right in the Delmar Loop made it incredibly convenient to get around. There are restaurants, shops, entertainment spots, and music venues within easy walking distance, including The Pageant and Delmar Hall. It was great not having to spend much time driving around just to find something to do or grab a meal. Definitely a 5-star stay for me!

Celiac Foodie Traveler:…read more The hotel was fabulous, the staff- so friendly & helpful. The room had a king size bed, a couch, refrigerator, small coffee brewer, ice bucket w/ cups. Huge snack pantry for purchase with a variety of items. The room provided breakfast in the main lobby. Celiacs have the choice of Hard Boiled Egg, Fruit and Cheerios. The warm food items are all baked in a huge oven so cross contamination is eminent. The chef did say they have a separate toaster in the kitchen for Gluten Free items provided by the guest to toast. As for the room, incredibly clean, stocked and even had a small Swan Towel in the bathroom. The bed was super comfortable, fluffy pillows and was clean. 5 Star for the STAY & Quality 2 STARS for the Celiac Food Options- (Hotel Mgmt- add prepackaged GF items) Overall, highly recommended the hotel, but for my Celiacs- not recommended for breakfast meal but a quick bite of fruit and java! Happy Travels!!

Stayed here for two nights while in town for a concert. Located in the Forest Park area, you have…read morefood options nearby and convenient access to the interstate. There is a $10/night fee for self/ parking, which is a bit odd. There are spaces right outside the hotel or in lot just behind it. I will say that I was unaware of the fee for parking (I just happened to hear someone at the front desk telling a guest about it). I always check-in through the app, so I often don't come in contact with the front desk staff. Once I overheard that conversation, I called the front desk from my room and the parking fee was confirmed. I had to give them a description of my vehicle and I the state of registration. Makes me wonder if I would have been ticketed or towed if I didn't learn of the parking situation. There should be signs or a note in the app notifying guests about your parking. That is my only complaint. Rooms were fine, the free breakfast was standard for a Hampton Inn. Worth noting: there was no closet in my room. I found this to be very odd. There was a full length mirror bolted over what appeared to have once been a closet. Luckily I didn't need to hang any clothes, but that was really odd to me.

It was my second stay at Drury Plaza at the Arch. Free breakfast was as free breakfasts go -…read morefilled the empty spot but a far cry from what Mom would make. Easy walking distance to the Arch. History museum and baseball field. Free snack and drinks at night - we didn't eat anywhere else. The staff is friendly and helpful. Kudos to Bethany for extra service. The room was super comfortable and the hotel is attractive and well located.

We stayed at the Drury Inn at the Arch for my birthday on New Year's Eve and reserved a double bed…read moreroom. Check-in went smoothly, we enjoyed happy hour, and went to Kiener Plaza to watch the fireworks, which were beautiful. When we returned, we went swimming and were having a really good time. However, when it was time to settle down for the night, I noticed something crawling on me. I immediately jumped up and found a bedbug. I told my kids to get out of their beds right away, and once they did, we saw several more bedbugs. This completely ruined my birthday and was a terrible way to start the new year. We were staying in room 836. This experience was extremely upsetting and unacceptable, especially for a family stay. I hope management takes this seriously and addresses the issue promptly so no other guests have to go through this.

Although this visit wasn't for an overnight stay, we stopped by the Lobby Lounge for cocktails…read morebefore dinner, and it reminded me why I've always enjoyed this property. Having stayed here several times over the years, I've consistently found it to embody the high-end service and quality you'd expect from the Ritz-Carlton brand. The Lobby Lounge is an excellent place to unwind. There's plenty of comfortable seating, a sushi bar that adds to the experience, and an atmosphere that's both elegant and inviting. Even though the lobby was bustling, it somehow still felt secluded and relaxing. One of the things I appreciated most was being able to enjoy a conversation without having to compete with loud music or excessive noise. Service was exceptional from start to finish. We enjoyed a wonderful bottle of bubbles along with a bourbon, and everything was presented flawlessly.

I'm sure it's a fine hotel, but my experience with the on-site reservations people (and their…read moremanagement) leaves a lot to be desired. 12 minutes, then 8 minutes, then 23 minutes (!) on hold waiting to talk to someone who never came back! And again days later, I asked for help with a supervisor, with no progress toward making a reservation (at $660/night) I left word for the GM, and no response there either! I know I'm only Marriott Gold but still, I thought someone there would care enough to be interested in helping. I'll be at a function there soon and hope to report back with better service. For now, I'm avoiding this property.

Had my 5 year anniversary with my wife and the grand hall made sure we had an amazing experience…read more Shout out to John, Sydney and the rest of the staff! Thanks for a night we will never forget, your kindness made our stay praiseworthy! We will definitely be returning.

I cannot express how AMAZING of a time me and my husband had at this hotel! Starting with the fact…read morethat we had a long hot tiring day when we checked in to the hotel and we were so ready for the weekend but we both had a headache, the woman who checked us in at the desk showed us where the market was so that we could get some headache medicine, we work our way over there to find out it was closed but Jon and I unfortunately cannot remember his last name saw we were needing something and said if it's something small I can let you in to get it. We get what we need and he asked us what we were there for and we said it was our 5 year anniversary and he told us find him in the grand hall later that night and he would treat us to something! In my mind it would be something small but when I tell you this man went SO FAR out of his way to make sure we had an amazing night! He started us off with a whole bottle of champagne and then asked us about dinner which we declined since we weren't hungry then asked us about dessert! We got the key lime margarita and the pistachio margarita and he ended up getting the ACTUAL desserts that went with the drinks! A key lime pie and a pistachio dessert! We had a wonderful time talking to him in which he let us know about the polar express that happens around Christmas and more that made us EVEN MORE willing to come back! And to top it all off all of that was on the house! That gesture that Jon did not only made an awesome night even more amazing it made us want to and WILL tell anybody and everybody about the hospitality, care, and time that Jon and MANY other staff put in to make our sweet moment even more memorable and meaningful that it could have ever been! Sydney that works at the bar in the grand hall and Jon deserve a raise for the time and care they put into our night and we will ABSOLUTELY be coming back!! THANK YOU!!

This was a fabulous hotel. Everyone friendly. Pool very clean. Friendly staff. Went above and…read morebeyond.

Okay this place is a vibe. Just book and go stay…read more Miss Angela, the young man who worked the weekend (11/14-11/16) in the morning, the black shirt guy at the bar (Saturday evening). I mean........ and listen. The pool area was right outside my door 315, the young lady in the red jacket is a vibe ALL by herself. I loved this place and really wish I had a reason to go back. Lol

My first time staying at four seasons. It was as nice as its reputation…read more You step in and it smells and feels like a luxury hotel. They upgraded my room to an arch view which made our stay even better. The rooms are spacious. The beds are like sleeping on a cloud. I was able to make the room close to pitch black which is important to me and the rooms weren't noisy in any way. House keeping is fantastic. They cleaned and tidied up our room. The hotel pool is fantastic. I barely wanted to leave! The pool service was excellent. They come by often and set up your chair with towels. There's food and drink for purchase. There's a wading area, hot tub, and heated pool. I was here on a Friday and Saturday. It was busy but not over crowded.

We came for the pop-up bar holiday Lodge at The Four Seasons…read more We tried the tipsy reindeer, catch me if you can, and buddies beers. Nils was our server and so kind! A great spot with two animated screens going, lighted reindeer. The ceiling was festival themed with lighting a whole wall of trees. My drink came with a gingerbread to decorate how adorable! So much fun!

Stayed here for a conference in May. The building is a converted office structure designed by one…read moreof America's most renown architects, Louis Sullivan (the mentor to Frank Lloyd Wright). I think the management has done a magnificent job in their restoration / conversion of the building. My room was clean, unique, well planned and spacious. I had a small balcony should i want to sit outdoors. The nights were quiet and the climate control made me comfortable without concern. The public spaces in the hotel accommodated all our needs smoothly whether it was a meeting, breakfast, motor coach access, or a banquet (the rooftop event space was spectacular). The proprietors were accessible and explained their choices in the remodeling without being defensive in any way. Our stay here was one of the highlights of an extended weekend in St. Louis. Would highly recommend. Although the hotel is downtown it is not in the most developed area, but the quality of the operation made everyone attending pleased to have stayed here as opposed to some more expensive cookie cutter options in busier parts of town.

I've got 3 words for you... HEATED TOILET SEAT!!…read moreI mean that was such a premium experience. It may seem small to some but it was the cherry on top of all the luxury. Pristinely clean room, comfy couch in a gorgeous living space area, a comfy bed with great pillows, and a huge soaker tub. Talk about a dream stay-cation. Esthetically pleasing, smells good, and the lobby gives old school luxe and class. Now the views are not the best and the room service leaves much to be desired but I closed the curtains and order door dash, and enjoyed myself. Oh and we always have great customer service.

I needed a place to stay during a recent snow storm. I booked using points on the app. My room was…read morenot available until several hours after check in time. The lobby was inviting and the front desk staff was helpful getting me checked in. I booked a room on the fourth floor. The hallway was a bit dark and felt more like college dorm than hotel. I could hear hallway noise inside my room, doors slamming and other guests moving about late into the night. The room was clean and comfortable. The bed was not as comfortable as other Hilton beds. The linens were a little rough. The room has a pull out sofa but the clean linens for the sofa bed were missing. The USB port built into the nightstand was broken. The bathroom was on the larger side. The grab bars in the shower had rust coming down on the tiles. The water pressure was just ok and it took a little bit of time for the water to get hot. I had to check out early the next morning and did not get to enjoy any additional amenities. The complimentary breakfast may have helped this review.

One of the best if not the best Home2 Suites by Hilton I've stayed and I travel a lot. Also I've…read morehad a few weeks experience at the property and feel comfortable providing high praise. The eleven year old hotel has now been renovated. The location for those that need a close proximity to WashU, Barnes Jewish Hospital, WashU Med Center or Shriners Hospital it's across the street. The neighborhood is called The Grove. The hotel is just off the interstate. Surface parking is semi secured with a gate not requiring a key card. There is hotel access on the side with a key card. The lot was clean everyday. I had no issues with safety. Great experience with staff from check in to encounters while moving around the property and also breakfast, I did not utilize the FREE breakfast but one day and it was clean and coffee good. It's passes, but nothing exceptional. The eating area/lobby was clean. I've stayed in a modern double and a King. Both were comfortable rooms with no real issues whatsoever. I did have a staff person bring me a note pad which may have been missing, unsure. The only minor issue was noise from above periodically from other guest. A strong 4.5 rounding down. The location, modern amenities and value will have me return.

The Fleur-de-Lys is the epitome of a luxurious getaway. Whether it is the quaintly appointed guest…read morerooms or the delightful library and parlor, each area of this former residence is unique and meticulously maintained. While it is not likely the norm, the owners, Mark & Leslie, met us at the front door, quite literally inviting us into their establishment. It was simply the most welcoming manner in which to be introduced to this treasure and Leslie quickly engaged us with the history of the home and how she and Mark had recently become the owners. We chose this destination based upon the significance of the Fleur-de-lis to my love, a native New Orleanian. Given St. Louis' rich French heritage, the mansion was originally outfitted with four chimneys that feature the fleur-de-lis design and the pattern is repeated throughout the home. While we enjoyed a quiet morning coffee in the back of the property, a lovely shaded patio area, she noticed how many places the symbol was present. She actually made mention to Mark & Leslie that they could make an activity out of counting/finding all of the fleur-de-lis around the home. What a fun idea! We were fortunate enough to book the Tower Grove Park room, a spacious room fitted with a king-size bed and a two-person jacuzzi tub. There is even a 'fainting couch' for that extra French touch! The bed was amazingly comfortable and the decor and accoutrements were exceptional, right down to the pocket doors and writing desk. But a B&B is set apart by the fare served in the morning, and this is where Mark, a chef by trade, and Leslie, a self-taught baker, knock it out of the park. That morning's menu included a fruit starter, fresh juice, Leslie's home-baked sourdough toast and home-baked English muffins, and Mark's egg and sausage soufflés with country potatoes. The entire breakfast had us completely over the moon! We felt so at home that we wanted to clear our own place - so we did! The rates are competitive and well worth every moment spent here. There is parking behind the property, as well as across from the property, and each guest is allowed a unique security code so as to gain entry while you are enjoying your stay. I can't say enough about how much we enjoyed this getaway, and Mark, Leslie, & assistant Sammy made us feel like family from the moment we crossed the threshold. We'll be back - and you should give Fleur-de-Lys a try!

Where do I begin? Absolutely fabulous, that's where! Wow, what a beautiful historical building…read more From arrival to departure was entirely 5-Stars. Mark, Leslie, and Lilly were all friendly and kind. Never, have I ever, stayed somewhere for the first time, and felt such a warm feeling of being home. Accommodations are historical, elegant, comfortable, and inviting. Service is wonderful kind in the most welcoming and caring way. Breakfast will exceed most high end restaurants. Location is perfect to venture out in any direction. We appreciate our stay at the Fleur-De-Lys Mansion, and highly recommend it as a destination stay spot whenever in St. Louis.