Beware, takes forever to get work done,shop is a mess and very unorganized. They overcharge for…read morework,I would never go there again! And I would not recommend to my worse enemy!!!

We needed to have some work done on my older Subaru Forrester. They got the car in right away and…read moredid the work quickly. It's a no frills kind of place but the work was done quickly and we paid less than what we expected so that was a nice surprise.

Quick, courteous, prompt response, couldn't ask for much more when my wife's car broke down.read more

They came to jump my dead battery. Unlike the other company that I called, but who never answered…read morethe phone, Horsham Towing Service was prompt, efficient and polite.

This shop handled a pretty major repair on my Ford Expedition. Not only did they do a great job but…read morethey were finished in the time frame they said they would be, and it looks great. It was returned so clean and looking like brand new. I would definitely recommend.

There were closed and I ask for air and they gave it to me 5/5 service and there shop was also…read morereally clean office and shop too

Fast, friendly service. Quality work at a reasonable price…read more Made an appointment to have my trailer inspected. Was serviced at my appointment time by Rick who was very friendly and fast. I highly recommend First Choice.

To start they are crooked. The old owner was wonderful. New owner is just not good people but I…read morewon't get into that. In reference to being mechanics they are not good at that either. First inspection they did on my car I asked them to plug a tire, which they plugged, if I remember correctly it was a rear tire. Then told me they recommend my front two tires be replaced however the tread on the tires on the front was more than the tread on the rear tires which they just plugged. Made absolutely no sense. Then my next inspection i knew I needed brakes so they replaced the brakes and rotors and it squealed horribly. I didn't notice right away because it was inspected in the fall which quickly became winter and windows were up.. but once the windows were down with better weather I noticed right away. I was told by others it would wear off so I drove it for quite sometime waiting and that, but it never happened. So took it in and was told something got stuck between the brake and rotor which is what caused the noise. So they did replace on their dime, however, the car still makes noises it never made before I took it there. After my last experience I was thinking it was the last time. Then I had a situation where I needed their assistance and. They were not even close to helpful. I was treated rudely when I walked in. Not a single acknowledgement for any of the 3-4 employees standing behind the counter. Not a hey can I help you. Nothing. They just looked at me as if they just saw the president kind of nodding to the owner who came out and didn't want to hear what I had to say. Wanted to chalk every issue up to my battery being old without even taking a look at what o was asking. So needless to say I haven't had one good experience here.

I would like to thank Scotty for the great service. You my friend definitely went above and beyond…read more Will recommend you to all my family & friends.

Scott is the owner and driver. My first interaction with him has been stellar. I explained my…read moresituation to him and within 30 minutes he had me quoted (with no surprises and the best of 5 quotes I got!) He showed up timely, quickly had the car up on the truck in minutes. He took every safety precaution and confirmed with me when the car got to its destination. ALSO this may seem small and not a big deal... But if you like text and email and hate the phone, Scott is for you too. IDK, I hate the phone and being interrupted. Its kinda rude to call people if you think about it. Like, do you think that person you are calling is just sitting there waiting for you to call. I'm busy bro.. I got things to do.. text and email is the way to go. Thanks Scott!

I needed to repair several dents, buckles, and paint scrapes along the passenger side of my car,…read moreand a friend recommended Papa Auto Body. John was immediately personable and attentive, put my mind at ease, and gave a fair and reasonable estimate right on the spot. Everyone in the office was super friendly and helpful, and I was able to get an appointment scheduled quickly. I'd read that my car's particular paint color (Mazda Soul Red Crystal Metallic) is notoriously difficult to match. As it turned out, the first time the new paint was applied, there was some flaw in the paint product itself, so John and team had to completely repeat the paint job from scratch. In the end it was obvious they had devoted a very high level of care and attention to this job! Not only did John and his team perfectly repair the dents in the door, but the paint job is immaculate and perfectly matched to the rest of the car. The car is perfect, and they even added a beautiful coat of wax. Plus, John had noticed that my battery was low and wasn't charging well, so he replaced the car battery at no extra charge. He really went above and beyond! I couldn't be happier. 5 stars!

Great customer service, compassionate with my situation and so helpful. Staff took care of…read morecontacting and following up with my insurance company. They made my car look like new! Highly recommend!!!!

Service requested was PDR. Paintless Dent Removal. Great service: contacted them yesterday, sent…read morethe photos, he sent the quote, we set the time and he arrived (a little late but that's okay). He went above and beyond, noticing dings on my Jeep I didn't know were there. He removed 6-7 dents/dings in about 90/120 minutes. He cleaned and installed my hood protector (gratis). Then I find out he does PPF. I will be there with my newly refined Jeep Grand Cherokee Summit L Reserve. And the price???? Fair, very fair... He knows his work. Highly recommend.

I had a Honda Pilot with a pushed in tailgate. I reached out to Eric for a paintless repair. He…read moreasked for some pictures and provided a quote via text. His communication was great and his quote was fair. He came to my location and did an excellent repair job. I can't find damaged spot. Great job! I highly recommend Eric and his service.

I want to thank Amy Blew, Appointment Coordinator, Faulkner Mazda, for the outstanding service she…read morehas consistently provided me over many years (since 2009) that I have been a Faulkner customer. She goes out of her way to make me feel appreciated and comfortable during the times that my car is being serviced at Faulkner. I feel very comfortable during those times that my car is being serviced there and actually look forward to going there and chatting with Amy. She is a very smart, warm, competent and special person who extends her support and service and goes the extra mile. She is a credit to Faulkner Mazda. I extend my gratitude and appreciation to Amy, to Ashley and to Faulkner. I am a loyal customer at Faulkner because of Amy and Ashley as well! Thank you, Amy, Ashley and Faulkner, for your consistent and exemplary service. My sincere good wishes for all, Marion Schwartz, RN, BSN, MSN, CPM

Had decided to purchase a used Mazda before arriving at the dealership. My wife is disabled and…read morespending hours at a dealership is difficult for her. We agreed to pay the full asking price and were very excited to get the deal completed. Cash deal no games. I informed our salesman that we had a hard stop at 4:15 to return to NJ to pick up our daughter. Also we took an Uber to the dealership so we could drive the purchase home. When we threatened to leave the sales manager came out. He was abrasive to say the least. My two favorite comments were. What did you think was gonna happen your not buying a toaster. Next comment was we are not a McDonalds drive through. Well I guess you are not focused on your customers either. I would suggest if you value customer service that you find another dealership for your automotive needs. I have already located a comparable vehicle 2k cheaper.