After getting taken by Sage Dental and poor repair results by Freeman Dental I came to Lipson for a…read morefree consultation and I'm soooo glad I did. Dr. Gilleland and Dr Gupta told me I didn't need all of the expensive dental work the other 2 dental group tried to get me for and they fixed my issues for a lot less with great results. Dr. Gilleland even totally re-did my crown because he did not like the way it was sitting, he didn't just try to drill and fix it. I really appreciate him going the extra mile. The entire staff has been super kind thus far. I strongly recommend this office.

After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

This place makes you feel like you're part of a family member! They are warm & welcoming. Great…read morestaff & friendly service. They are honest & caring about your needs & concerns. I trust them a lot! I have been to two other different dentists & were unhappy w/ them. I'm glad I made the switch!

This family dentist practice should get 10 stars if it was available!…read more I went for a routine cleaning recently and my dentist noticed that an old filling had broken off. I had no clue, but Dr. Nguyen is so thorough, he immediately saw the incomplete filling. He replaced the old with a new, porcelain filling within a few days. Barely felt a thing! I've been pleased with Dr. Ngyen and his staff's gentle dental service since 2002. I highly recommend them!

I will never ever go back to this office again!!! I made an appt. for teeth cleaning and when I…read moregot there they only wanted to take xrays. What kind of Mickey Mouse operation is this? What dental office only takes xrays when your scheduled for a teeth cleaning?

I would give this place ZERO STARS if I could, in fact negative a billion. Dr. G agreed to extract…read moreall four of my wisdom teeth for which he said he was supposed to sedate me but when I got there he was totally unable to even get an IV into me properly so he just decided to do it anyway with absolutely NO SEDATION period. I had never had my teeth pulled before so I had no idea how horrid of a choice that was on his part. So he was only able to pull one of the teeth and then he got to the second bottom right wisdom tooth and couldn't pull it out normally at which point HE SHOULD HAVE ENDED THE PROCEDURE, but instead he decided to start cutting into my bottom right wisdom tooth while I'm still totally 100% awake and he is using nothing but local anesthesia, long story short it took him 3.5 hours to extract 2 wisdom teeth total! It took me multiple weeks and a ton of pain and PTSD related symptoms from being put through such a horrendous experience. The so called 'medical assistants' that he has working for him could not or would not pay attention and do their jobs well enough to keep all the blood from running down my throat and onto the front of my shirt, my husband was HORRIFIED when he saw the state I was in after they were done hacking at my mouth for 3.5 hours regardless of how many times I begged them to please stop yet he refused to do so. I am writing this review so that potential patients know the risk they will be taking if they choose to use this dental practice in any capacity. I can only speak to my personally terrifying experience and God only knows I WISH I were making this up bc it really should never have happened to me and I hope it never happens to anyone else. My next step is reporting this place to CODA so they know what they are dealing with. NEGATIVE infinity 'S!!!!!

The people are kind, caring, fun, and competent. Their use of the latest technology makes dental…read morework of all kinds so much easier for me, the patient. I'm so glad I found them!

I have been going here for over 20 years. The staff is always happy. Fairly priced and stand by…read moretheir work.Only drawback is not open on Friday but they do their best to accomodate requests. never treated as just a number. Irene Madden snellville

I've never visited this dental office before, so I called for questions. Tess was THE most…read moreinformative representative that I've spoken on the phone with when it came to dentistry! Thank you so much again Tess!

This place is the best thus far. The office is located off Jimmy Carter not to far in Lilburn. This…read morewas my first visit here and it definitely won't be my last. I was really late and when I arrived there and was seen right away. I got my x-rays and recommendations then Dr. Lacour came in and was so nice and informative on my recommendations. He does everything from deep cleaning to braces. I was in and out within 1.5 hours. I was all set and they even polished my teeth. Never and I mean never has this been done with a cleaning at any other office in Georgia... Upon checking out the Dental Hygenist gave me a care package with all the necessities for good hygiene . They also recommended some products that were sold at the office. I went along with anything suggested because I felt so good!!! I want to personally thank everyone at this office for my big smile today

I would not recommend this dental office…read more My appointment was canceled last minute due to short staffing, which I understood. At my rescheduled appointment- overall the office felt unprofessional (very loud music and staff behavior not appropriate for a clinical setting). My biggest concern was my son's visit. He was scheduled for a scaling/gingivitis cleaning, but the entire procedure was completed in 18 minutes. That seems unusually quick for that type of treatment. When I asked about it, the staff was dismissive and unprofessional, and the explanation I received did not address my concerns. On top of the front desk staff person that was checking people out was beyond rude and unprofessional. Due to the lack of professionalism and my concerns about the quality of care, I will not be returning.

Why do dentist offices tell you they accept your dental insurance and in the end you pay for the…read moreservices provided. Why can't it be that the estimate that you're given is denied by the insurance company. You end up with a bill !!! Is it the insurance company or billing? I even think after the bill from the insurance I was told I was out of network!! Why is this not known ? You do provide them with your insurance!! What's the problem??

I changed insurance , therefore, my prior dentist does not accept my plan. Thought I'd give Aspen…read morea try since they're close to home . I had a 12 PM appointment arrived at 11:45. Checked in. Called back within 10 min of arrival for X-rays. Later moved in the exam room . One of the doctors came in for an assessment of my gums/teeth. Found 2 cavities . Another doctor, Elaine , assessed for periodontal disease. She made recommendations to have the wisdom tooth removed and a deep cleaning due to the wisdom teeth. I was then told to wait in the green room to go over pricing. Waited 10 minutes and I was told to go up front to meet Brianna. She asked if I have insurance advised I do. She then says the system is down so unable to give a quote??? If I had known the first appointment is for an assessment of your teeth/gums only, I would not have come here. They did not clean my teeth. Quite disturbing and odd. She stated she would give me a call when the system is up to go over pricing. Does not look like I will be back. They could of at least did the cleaning. I will find another dentist in the area.

I called Aspen Dental costumer service to share my terrible experience. The call was answered by…read moreannoyed, bored, disinterested character. It was obvious he hated his job and had no intention of listening to another complain about Aspen Dental's terrible service. He kept asking me if I was sure I wanted to call corporate customer service. He was annoyed by me interrupting his slumber. I haven't heard from them since I called on December 11.

Been my dentist since 1987 great staff and dentist. They are nice and the hygienist was thorough…read moreand Dr. B conducts a great exam of your whole mouth-gums, teeth, tougue, cheeks - nothing is left unturned. You won't be disappointed. More than anything he cares about his patients and his staff does as well.

Love, love, love Dr. Blankenship & his staff! If you're uncomfortable with dentist office, the…read morefriendliness and care of everyone here will melt all that away. This is a very professional and caring environment. And everyone makes it their business to keep you comfortable. The office is located in a white house-like building at the intersection of Lilburn-Stone Mountain Rd & Hugh Howell Rd. This location is quick and easy access to Highway 78. And yes, they keep the office very neat and immaculate. I was referred to Dr. Blankenship by a friend many years ago. This is still THE best referral I've gotten to this date. Every procedure performed here has been painless and efficient. With every visit you will always be examined to make sure you're in good oral health. And if anything is lacking you'll receive instructions & tips to get it right. And if you're looking for cosmetic work, Dr. B makes sure that he understands what you want and then makes a plan to get you to your desired result. Best dentist ever! And I love that they've added an online option for payment.

This is one of the WORST dental offices I have ever encountered! Dr. Do is truly void of patient…read moreeducation and care. I would not send anyone here for any dental services. I would rate the overall dental service at this office as less than POOR. The staff overall lack the ability to provide basic patient education/information which I contribute to their lack of education and knowledge. They become defensive /annoyed when I questioned dental care. I plan to follow-up with my insurance provider to advise of the POOR service and to remove this dental office from their provider listing. A piece of advice I would provide --free of charge-- to Dr. Do and Staff is CLEAN your office! I observed a live spider in the waiting area and overall uncleanliness in this dental office. Dr. Do-no need to post your resume in waiting are---good patient care--just like bad patient care speaks for itself and shows "book knowledge- education does NOT make for a great dentist as evident by Dr. Do and his inability to make sound patient care decisions. I would recommend an additional educational course on patient care/education. But then again--I believe the ultimate goal of this dental practice is the bottom line--MONEY vs. quality and good patient care.

The staff and doctors here are extraordinary! Every visit the staff and doctors are always full of…read moresmiles and positivity. I have a horrible gag reflex and they are so patient and even have a trick to deter the reflex. They go the extra mile to ensure the comfort of every patient. I would defintely recommend them.

I went into this orthodontist appointment very apprehensive . I didn't know if I needed treatment…read moreor not. The office was very clean and the staff was very friendly. One of the staff members took panoramic X-rays and photos. I was really surprised when the Dr said that my bite was very good and that I didn't need treatment. I was amazed that this orthodontist would not recommend braces and treatment and turn down the money that they could collect. The assistant said "we would never treat you unless you truly needed it" I am very impressed with the honesty and I will refer this office to others.

Hi! Koch ortho has been my favorite dental experience as an adult. I've been for braces for about…read more16 months and every visit is pleasant! I was able to get braces right before my wedding and they made sure that it looked great on my special day! My teeth don't hurt from the movements and they make sure that you're comfortable each time! I would recommend the office to anyone looking for orthodontic care! Oh, as a 31 year old woman with braces, I love that they offer the clear brackets! That was the best part!