I wish yelp came out with a negative scale bc these people sure deserve it. To sum up this place in one word the only thing that comes to mind is SCAM!!!! Like nearly every comment on this wall mine has to do with my groupon. I made the mistake of purchasing a mani/pedi deal from this place and was refused service! I called for 1month (at least 6 times) and they were either not there or kept giving me the run around about using my groupon. No one ever returned any of my calls and the front desk person was the rudest nastiest most unprofessional creature Ive ever come across! She kept arguing with me and telling me that i shouldn't have waited till the last minute to use my groupon. I wouldn't consider a month in advance "last minute". I work for one of the most prestigious well known cosmetic dentists in the world and HIS schedule isn't completely booked for a solid month! I'm having trouble believing that a 1 star mom and pop nail shop in a strip mall in the middle of nowhere VA is booked solid for months in advance! Anyways, She then proceeds to tell me that she has 400 other groupon holders in line before me. At this point i asked her why they would sell a product or service if they dont have the manpower or resources to back it up. Of course she got snappy and copped an attitude. People who usually feel stupid about a question and dont have a legit answer react this way. I emailed groupon and luckily they offered to reimburse me the money in the form of a groupon credit. I let them know that I strongly feel like this place is running some sort of scam to get people in their salon using groupon as a rolodex. They sell all these groupons with no intent to actually provide the services they are claiming. They want the groupons to expire so people are forced to use the amount as credit towards regularly priced services. This is called a GIFT CERTIFICATE not a coupon! I'm thoroughly disgusted by this place and i cant imagine giving them a dime. I dont know why anyone would go here after reading any of these reviews This place should definitely be investigated for their shady business tactics and unlawful usage of companies like groupon. In fact, I'm thinking about making a few calls to some friends of mine at the better business bureau... read more

Went to get a mani/pedi today and absolutely loved this salon! When I first walked in I immediately noticed how bright and warm the place was and the amount of color choices they had on the wall. I was quickly greeted, chose my color and then was immediately taken to get my toes done. The lady who did my toes was amazing! She took her time to make sure they looked perfect! It has been a bit since I have been able to get my nails done so she had her work cut out for her but I could not have asked for anything better! The massage she gave was amazing as well! She massaged my calf, my feet, and my toes, I could have easily fallen asleep in the chair it felt so good! Once my toes were done I was off to get my manicure done. Since it has been awhile I decided to try something new and get the gel nails that everyone has been talking about and I must say this was the best decision ever! Again the lady took her time making sure my nails looked perfect! I got french tips and she put polish on both hands twice to make sure they were all even and the same width! Once she was done polishing my nails and they had dried (FYI gel nails dry super fast; perfect for someone on the go) she gave me a hand and arm massage as well! I couldn't have asked for a better experience! My fingers and toes look wonderful and I will go back soon! I highly recommend this salon to anyone who wants to be pampered! I was there for about an hour and half and it was worth every minute of it! read more

I recently got my spa pedicure and gel manicure done here for the past 3 weeks and have been happy with everyone I've seen so far. Each time I go in, they greeted me promptly. The salon is SUPER clean! They will perform their jobs with different nails tool kit in a sterilization pack on each client. The nail technician took EXCELLENT care in massaging my feet that I almost fell asleep, while I enjoy the massage chair and watching TV. The BEST part, after one of the nail tech. sat me down, a young girl would come up with a small tray in her hands greet me politely and ask if i want any drink or candy. They serve FREE DRINKS (coke, pepsi, sprite, water) and many choices of CANDIES! They always give out free gift when i pay. I've received a calendar and lotions. To be honest, I was kind of worried at my first time here after I read all of the past reviews. BUT after I saw the big banner " UNDER NEW MANAGEMENT" I thought I should give it a try since it is very close to where i live. I never regret my decision, I've recommended this salon to my co-workers and they loved it! you have to come to see it yourself. I've had really good experiences here. Definitely will come back! read more

I went here for a gel refill and a regular pedicure and Van did them both. First, she was super rude. She asked me who did my eye brows because they are too thin. Second, when I asked for rounded nails, she said no because I will look like an old lady.... When she was doing my french pedicure she was making the white part SO thick and when I asked if she can make it thinner she got upset and said it looks ugly. Not only that, the nail polish started peeling/cracking 5 days later. I paid $33! My gel refill that I went there for, she made me remove them all even though it was in perfect condition for a refill and then I got an overlay which said $35 on their website. She painted it so messy and charged me $58!!!!! ($48 for an overlay not even tips - this is just the gel over your natural nail plus $10 to remove). The whole experience was awful. DO NOT COME HERE! read more

The NEW owners are amazing! So friendly! Loved this new store! It is clean, tidy, and very welcoming. Best manicure I've had in a while! My lady paid a lot of attention to the details while doing my nails, and my design was just what I wanted! My eyebrow wax was also great. Every time I have ever gotten an eyebrow wax, my skin turns bright red and I can't go anywhere for about 18 hours after because my face is still so red. At Grace Nails, however, I had a completely different experience. The owner told me that my skin had actually tuned red because whoever did my eyebrows used wax that was dangerously hot, burning my skin. This time, my skin didn't even turn pink, and the process was virtually painless. Amazing! Never going back to my old place again! I definitely recommend this to anyone looking for a quality mani/pedi or wax! read more

I gave this place 4 stars because i think they did a great job on my nails and my other friend Kelly. Even thou 2 different person worked on me and i had to wait a little because i didn't make my appointment. But i saw a funny thing today at grace nails. There were 3 women were there, very stuck up,They refused to have the men work on their feet and got really angry because they made an appointment at 2 and ended up has to wait, and at the time there are no woman available to work on all three of them at the same time. Well if they just let the men work on them, they would of been out of there and not have to wait! Duh!!! Which causing a lot of back up for other customers. No worries Helen, i will see you in 3.5 after my vacation. read more

Van is very kind. I felt very pampered. The whole salon is like a hidden gem in the strip - you wouldn't expect from the surroundings to walk in and be in such a pristine environment! I recommend going here. Tip in cash only. I called in to make an appointment and (I had never been there before) I actually got there 30 min earlier than planned. Van was still able to take me right away. I will say, if you are picky, be specific about exactly what you want done and you'll appreciate the outcome. If you're not picky then go with the flow and you'll love the experience they give you. Overall, the experience was like a relaxing spa treat. read more

This place is great! I've noticed some negative reviews, and that was not my experience at all. I've been wanting to try this place for a while now, and apparently they're under new management, so I'm glad I waited until yesterday. The salon is immaculate, the people who work there are friendly and excellent at what they do, and their prices are competitive. The woman who did my mani-pedi was Cindy, and even though I never make appointments for mani-pedis, I would actually schedule something next time to get her again. At the same time, everyone there seemed great. I'm looking forward to going back and becoming a loyal customer. read more

So I went to the hair salon next to Grace Nails because they were having an open house. At one point, I decided to go get a pedicure, manicure and brows done. This new management is the best! All of the nail technicians are super nice, friendly and sweet. They serve free beverages and chocolates. Free gifts too! Nina was the one who did my nails. She's funny, warm personality. She did a great job on me! The way they do their jobs are very professional. The salon is very clean. I'll definitely will come back. read more

I am came from Florida and my sister took me to Grace nails to get a nails done. The people here are very friendly and fun. They are offer a drink and always tell me if i need help with anything, they will try their best to help me. The technician that did my nails is very professional. She help me tried out all the colors until i found a best one for my nails. The price is reasonable because they are really take time to work on each customer. I am very happy with my services. read more

I always come to Grace Nail Salon because of the awesome service my nail tech Micky provides. She is very friendly and pleasant and will create whatever style or design you want for your nails. I alway let her freestyle my designs every time and she hasn't disappointed me yet. Come and let Micky work her magic on your hands and feet. You won't regret it. read more

I am sorry to bad reviews. All too often on yelp I see a company get a bad review because of a Groupon. To that I say you get what you pay for. all in all this is a nicely managed spot. The quality of the work is the best that I have come across in Sterling. The prices are mid level and that is something any working girl can appreciate. read more

Helen is awesome. She listens to what I want and gives me ideas to make my nails better. The salon is very clean. Everyone is extremely nice and professional. Their english is wonderful too. I had a regular salon that I used to go to and came here for some 911 nail repair before a party and never went back to my old salon. read more

The new management is great and I will fallow them even if its farther than the previous salon where they used to work which is rated five stars, so I know they will keep the same A+ service. They will bring drinks and candy, the place is clean and easy parking. The staff is friendly and good at what they do. read more

I Love this place! Grace nails is under a new management and I enjoy my $30 pedi and mani! totally worth it and they served champagne on Sat. Grace Nails is very clean and the service is great! everyone there is very attentive and they are very friendly...i'm going back again in 2 weeks! read more

My sister and I came here for pedicure later we decided got spa pedicure $55( so worth for it). After all treatment of mask, cream, oil... my feet skin are so smooth and look healthy ever..We love to come back here more frequently to try all their spa and massages Love you guys read more

LOVE this salon! It is under new ownership and is definitely one of the best nail salons I've been to. There is a huge selection of nail polishes to choose from, fair prices, and an extremely friendly & polite staff. I will definitely be returning! 5 stars! read more

Upon hearing about an ownership change at Grace Nails, i decided to give it a shot. I gave them a pretty specific way to do my nails and they followed through exactly! I was not disappointed one bit :) Definitely on my top 5 list. read more

Amazing Mindy is the best service is always top-tier. No complaints at all from me my nails always last super long. The service is just the best customer service. read more